WN804 Access Point User Manual June 2013 202-11236-01 350 East Plumeria Drive San Jose, CA 95134 USA
WN804 Access Point Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR.
Contents Chapter 1 Getting Started Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Product Label . . . . . . . . . . . . . .
WN804 Access Point Set Up a Wireless Access List by MAC Address . . . . . . . . . . . . . . . . . . 33 Wireless Distribution System (WDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Set Up a Repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Chapter 5 Troubleshooting Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.
WN804 Access Point Package Contents Open the box and remove the access point, cables, and installation guide. Feet WN804 Access Point Installation guide Ethernet cable Power adapter Figure 1.
WN804 Access Point Front Panel The access point front panel has the status LEDs shown in the following figure. Figure 2. Access point front panel Table 1. Front panel LED descriptions LED Description Power • • • • • Solid amber. The access point is starting up. Blinking amber. The firmware is upgrading, or the Reset button was pressed. Solid green. The access point is ready. Blinking green. The firmware is corrupted. Visit www.netgear.com/support. Off. Power is not supplied to the access point.
WN804 Access Point the wireless device or computer. The LED stays solid blue when wireless security is enabled in the access point. Rear Panel The rear panel has the connections and buttons shown in the following figure. Reset button Ethernet port Power connetor Power On/Of Figure 3. Access point rear panel Pressing the Reset button restores the factory settings. See Factory Default Settings on page 42.
WN804 Access Point Attach the Feet Attach the feet to the access point as shown so that you can place it in a vertical position. Figure 4. Attach the feet to the access point Log In to the Access Point To log in, you need to use a computer with a fixed IP address. To log in to the access point: 1. Prepare a computer with an Ethernet adapter. If this computer is already part of your network, record its TCP/IP configuration settings. Configure the computer with a static IP address of 192.168.0.
WN804 Access Point 2. Use an Ethernet cable to connect the computer to the access point. 3. Launch a browser and enter http://192.168.0.233 in the address field. 4. When prompted to log in, enter admin for the user name and password for the password, both in lowercase letters. The web management interface of the access point displays. Note: When you have finished changing the access point settings, you can reconfigure this computer back to its original TCP/IP settings.
WN804 Access Point • Away from electrical devices that are potential sources of interference. Equipment that might cause interference includes ceiling fans, home security systems, microwaves, computers, the base of a cordless phone, or a 2.4 GHz cordless phone. • Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal.
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WN804 Access Point Home Screen The Home screen shows information about the access point and its network settings. Figure 5. Home screen The following menu selections are available: • Home. This screen displays when you log in to the access point. • IP Settings. Specify IP settings. See Specify IP Settings on page 14. • Wireless. Specify wireless settings. See Specify Wireless Settings on page 14. • WPS Wizard. See WPS Wizard for WiFi Connections on page 18. • Guest Network.
WN804 Access Point • Wireless Settings (2.4 GHz). These are the same settings that are specified in the Wireless Settings screen. See Specify Wireless Settings on page 14. • Guest Network. These are the same settings that are specified in the Guest Network screen. See Set Up a Guest Network on page 19. Specify IP Settings You can assign an IP address to the access point. To specify the IP settings: 1. Select IP Settings: 2.
WN804 Access Point NETGEAR recommends that you do not change your preset security settings. If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it. If you use a wireless computer to change the wireless network name (SSID) or other wireless security settings, you are disconnected when you click Apply. To avoid this problem, use a computer with a wired connection to access the access point.
WN804 Access Point Wireless Settings Screen Fields You can use this screen to view or change the wireless network settings and the security option. Region. The location where the access point is used. Select from the countries in the list. In the United States, the region is fixed to United States and is not changeable. Enable WMM. WMM means Wi-Fi Multimedia Quality of Service (WMM QoS). WMM QoS can prioritize wireless voice and video traffic over the wireless link.
WN804 Access Point WPA encryption is built into all hardware that has the Wi-Fi-certified seal. This seal means that the product is authorized by the Wi-Fi Alliance (http://www.wi-fi.org/) because it complies with the worldwide single standard for high-speed wireless local area networking. WPA uses a passphrase for authentication and to generate the initial data encryption keys. Then it dynamically varies the encryption key.
WN804 Access Point 2. Under Security Options, select WEP. The screen adjusts. 3. Select the authentication type from the drop-down list. The default is Automatic. 4. Select the encryption strength from the drop-down list, either 64-bit or 128 bit. You can manually or automatically program the four data encryption keys. These values must be identical on all computers and wireless access points in your network. Select one of the following: • Automatic.
WN804 Access Point 1. Select WPS Wizard. 2. Click Next. The following screen lets you select the method for adding the WPS client (a wireless device or computer). You can use either the push button or PIN method. 3. Select either Push Button or PIN Number. • To use the push button method, either click the WPS button on this screen, or press the WPS button on the side of the access point. Within 2 minutes, go to the wireless client and press its WPS button to join the network without entering a password.
WN804 Access Point To set up a guest network: 1. Select Guest Network. 2. Select any of the following wireless settings: • Enable Guest Network. When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile. • Enable SSID Broadcast. If this check box is selected, the wireless access point broadcasts its name (SSID) to all wireless stations. Stations with no SSID can adopt the correct SSID for connections to this access point.
WN804 Access Point View Attached Devices You can view all computers or devices that are currently connected to your network. To go to the Attached Devices screen: 1. Select Attached Devices. Wired devices are connected to the access point with Ethernet cables. Wireless devices have joined the wireless network. The following information is displayed: • # (number). The order in which the device joined the network. • IP Address.
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WN804 Access Point View Logs of Web Access or Attempted Web Access The log is a detailed record of the websites you have accessed or attempted to access. Up to 256 entries are stored in the log. To view logs: Select System > Logs. The Logs screen shows the following information: • Date and time. The date and time the log entry was recorded. • Source IP. The IP address of the initiating device for this log entry. • Target address.
WN804 Access Point Manage the Configuration File The configuration settings of the access point are stored within the access point in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings. Back Up Settings To back up the access point’s configuration settings: 1. Select System > Backup Settings. 2. Click Backup Settings. 3. Specify a location to store the .cfg file. A copy of the current settings is saved.
WN804 Access Point Erase the Current Configuration Settings You can use the Erase button to erase the configuration and restore the factory default settings. You might want to do this if you move the access point to a different network or if you changed the password and have forgotten what it is. (The default password is on the product label.) You can also use the Reset button on the back of the access point to erase the configuration and restore the factory settings.
WN804 Access Point Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the access point user name admin. Then you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser. To set up password recovery: 1. Select System > Set Password. 2. Select the Enable Password Recovery check box. 3. Select two security questions, and provide answers to them. 4.
WN804 Access Point Wireless AP Update The access point firmware (routing software) is stored in flash memory. You might see a message at the top of the genie screens when new firmware is available for your product. You can use the Check button on the Wireless AP Update screen to check if new firmware is available, and to update your product. To check for new firmware and update your access point: 1. Select Wireless AP Update. 2. Click Check.
WN804 Access Point 2. In the Wireless AP pane, click the Reboot button: The access point reboots.
4.
WN804 Access Point Advanced Wireless Settings You can use this screen to turn the wireless radio on and off, to specify WPS settings, to use AP mode, and to set up a wireless access list. The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options in this screen are reserved for wireless testing and advanced configuration only. Do not change these settings unless you have a specific reason to do so.
WN804 Access Point Set Up a Wireless Schedule You can use this feature to turn off the wireless signal from your access point at times when you do not need a wireless connection. For example, you could turn it off for the weekend if you leave town. Note: Before you can set up a wireless schedule, the access point must connect to the Internet so that it can automatically set the correct system time. To configure and enable the wireless schedule: 1. Select Advanced Setup > Wireless Settings.
WN804 Access Point Disabling the coexistence feature allows your 2.4 GHz wireless mode to support the maximum speed. To change the coexistence setting: 1. Select Advanced Setup > Wireless Settings. 2. Select or clear the 20/40 Hz Coexistence check box. 3. Click Apply. 4. Your settings take effect. View or Change WPS Settings To specify WPS settings: 1. Select Advanced Setup > Wireless Settings.
WN804 Access Point Your settings are saved. Set Up a Wireless Access List by MAC Address You can set up a list of computers and wireless devices that are allowed to join the wireless network. This list is based on the unique MAC address of each computer and device. Each network device has a MAC address, which is a unique 12-character physical address, containing the hexadecimal characters 0–9, a–f, or A–F only, and separated by colons (for example, 00:09:AB:CD:EF:01).
WN804 Access Point To edit a wireless device or delete it from the access list: 1. Select Advanced Setup > Wireless Settings. The Advanced Wireless Settings screen displays. 2. In the table, select the radio button next to the wireless device that you want to edit or delete. 3. Do one of the following: • Click the Edit button. The Edit Wireless Card screen displays. a. Edit the address information. • b. Click the Accept button. Click the Delete button. The address is removed from the table.
WN804 Access Point Note: To use the wireless repeating function, you need to select None as the security option in the Wireless Settings screen, and you cannot select Auto Channel. Wireless base station. The access point acts as the parent access point that bridges traffic to and from the child repeater access point. The base station also handles wireless and wired local computers. To configure this mode, you have to know the MAC addresses of the child repeater access point.
WN804 Access Point 4. Select the Wireless Base Station radio button. 5. (Optional) Select the Disable Wireless Client Association check box to prevent wireless clients from associating with the base station and allowing LAN client associations only. You can leave the check box cleared if you prefer wireless clients to be able to associate with the base stations. 6. In the Repeater MAC Address 1 through 4 fields, enter the MAC addresses for the access points that should function as repeaters.
WN804 Access Point 2. Select Advanced Setup > Wireless Repeating Function. 3. Select the Enable Wireless Repeating Function check box. 4. Select the Wireless Repeater radio button. 5. Fill in the Repeater IP Address field. This IP address has to be in the same subnet as the base station, but different from the LAN IP address of the base station. 6.
5.
WN804 Access Point Troubleshoot with the LEDs This section provides some tips for correcting simple problems that you might encounter. No LEDs Are Lt on the Access Point The access point has no power. Check the following: • The power adapter is connected to the access point and plugged in to a working power outlet or power strip. • If a wall switch controls the power outlet, make sure that the switch is turned on. • You are using the correct NETGEAR power adapter supplied with your access point.
WN804 Access Point No WiFi Access to the Internet or LAN There is a configuration problem. • You might not have restarted the wireless device to let the TCP/IP changes take effect. Restart the computer. • Make sure that the SSID and wireless security settings of the wireless device are the same as those of the access point. • The wireless device might not have the correct TCP/IP settings to communicate with the network.
A.
WN804 Access Point Factory Default Settings You can return the access point to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the access point for at least 7 seconds. The access point resets and returns to the factory configuration settings shown in the following table. Feature Access point login Ethernet connection Local network (LAN) Wireless Default behavior User login URL http://192.168.0.
WN804 Access Point Technical Specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • • Dimensions Without external antennas:180.88x116.4x30mm (7.05x4.54x1.17 inches) External antenna length: 176mm (6.86 inches) Weight 268g (0.
B. Notification of Compliance N E T GEAR wirele ss rout er s , gat eway s , APs B Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful operation and adverse action against the end-user by the applicable National regulatory authority.
WN804 Access Point FCC Radio Frequency Interference Warnings & Instructions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
WN804 Access Point Interference Reduction Table The table below shows the recommended minimum distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters).
