N900 Wireless Dual Band Gigabit Router WNDR4500v2 User Manual September 2013 202-11130-02 350 East Plumeria Drive San Jose, CA 95134 USA
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Support Thank you for choosing NETGEAR. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR.
Contents Chapter 1 Hardware Setup Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Back Panel . . . . . . . . . . . . . . . . .
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 LAN Setup . . . . . . . . . . . . . . .
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Chapter 8 Administration Upgrade the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Internet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Power/Test LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Internet or Ethernet Port LEDs Are Off. . . . . . . . . . . . . . . . . . . . . . . . . 113 Wireless LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 The Push 'N' Connect (WPS) Button Blinks Amber . . . . . . . . . . . . . . .
1. Hardware Setup Get t ing to kno w yo ur r out er 1 The N900 Wireless Dual Band Gigabit Router WNDR4500v2 provides you with an easy and secure way to set up a home network with fast access to the Internet over a high-speed digital subscriber line (DSL). It is compatible with all major DSL Internet service providers, lets you block unsafe Internet content and applications, and protects the devices (computers, gaming consoles, and so on) that you connect to your home network.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Unpack Your Router Open the box and remove the router, cables, and installation guide. Ethernet cable Power adapter N900 Wireless Router (with stand attached) Figure 1.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 • Away from electrical devices that are potential sources of interference, such as ceiling fans, home security systems, microwaves, computers, or the base of a cordless phone or 2.4 GHz cordless phone. • Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Table 1. Front panel LED descriptions LED Description Power/Test • • • • • • Solid amber. The router is starting up after being powered on. Solid green. The power is on, and the router is ready. Blinking amber. A firmware update is in progress. Blinking green. The firmware is corrupt. Switching between green and amber. The router is in AP Bridge mode. Off. Power is not supplied to the router. Internet • • • Solid green.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Back Panel The back panel has the connections shown in the following figure. USB ports LAN Ethernet ports 1–4 Internet port Reset button Power Power On/Off button Figure 3. Router, rear view See Factory Settings on page 121 for information about restoring factory settings.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Label The router label shows the login information. The white label shows the unique serial number, MAC address, preset SSID, and preset WiFi password. Login information Serial number MAC address Preset SSID Preset WiFi Password Figure 4.
2. Getting Started with NETGEAR genie 2 C onnec ting to th e ro ut er This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter in this book.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Router Setup Preparation You can set up your router with the NETGEAR genie automatically, or you can use the NETGEAR genie menus and screens to set up your router manually. However, before you start the setup process, you need to have your ISP information on hand and make sure the laptops, computers, and other devices in the network have the settings described here.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 NETGEAR genie Setup NETGEAR genie runs on any device with a web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed. It takes about 15 minutes to complete. To use NETGEAR genie to set up your router: 1. Turn the router on by pressing the On/Off button, if not done yet. 2.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Use NETGEAR genie after Installation When you first set up your router, NETGEAR genie starts automatically when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR genie again if you want to view or change settings for the router. 1. Launch your browser from a computer or wireless device that is connected to the router. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window displays.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Router Dashboard (Basic Home Screen) The router Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the six sections of the dashboard to view more detailed information. The left column has the menus. At the top, the Advanced tab lets you access more menus and screens. Language Menus (Click the Advanced tab to view more) Dashboard (Click to view details) Help Figure 5.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Add Wireless Devices or Computers to Your Network Choose either the manual or the WPS method to add wireless devices and other equipment to your wireless network. See Guest Networks on page 28 for instructions for how to set up a guest network. Manual Method To connect manually: 1. Open the software that manages your wireless connections on the wireless device (laptop computer, gaming device, iPhone) that you want to connect to your router.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 NETGEAR genie App and Mobile genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. See the NETGEAR genie App User Manual for details about the genie apps. Retrieve wireless password About genie Language Menu Dashboard (Click to view details) Support The genie app can help you with the following: • Automatically repair common wireless network problems.
3.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Internet Setup The Internet Setup screen is where you view or change ISP information. 1. From the BAsic Home screen, select Internet. The following screen displays: Scroll to view more settings The fields that display in the Internet Setup screen depend on whether your Internet connection requires a login. • Yes. Select the encapsulation method and enter the login name. If you want to change the login time-out, enter a new value in minutes. • No.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 • Login. The login name provided by your ISP. This is often an email address. • Password. The password that you use to log in to your ISP. • Idle Timeout (In minutes). If you want to change the login time-out, enter a new value in minutes. This setting determines how long the router keeps the Internet connection active after there is no Internet activity from the LAN. Entering a value of 0 (zero) means never log out. Internet IP Address.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Attached Devices You can view all computers or devices that are currently connected to your network here. From the Basic Home screen, select Attached Devices to display the following screen: Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network. • # (number). The order in which the device joined the network. • IP Address.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Parental Controls The first time you select Parental Controls from the Basic Home screen, you are automatically directed to the Internet, where you can learn more about Live Parental Controls or download the application. The following screen displays: ReadySHARE USB Storage You can view information about a USB storage device that is connected to the router’s USB port here.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 This screen displays the following: • Network/Device Name. The default is \\readyshare. This is the name used to access the USB device connected to the router. • Available Network Folders. The folders on the USB device. Share Name. If only one device is connected, the default share name is USB_Storage. You can click the name shown, or you can type it in the address field of your web browser.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 1. On the Basic Home screen, select Wireless to display the Wireless Settings screen. You can scroll down to view the 5 GHz wireless network settings. The screen sections, settings, and procedures are explained in the following sections. 2. Make any changes that are needed, and click Apply to save your settings. 3. Set up and test your wireless devices and computers to make sure that they can connect wirelessly.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Enable Wireless Isolation. If this check box is selected, wireless clients (computers or wireless devices) that join the network can use the Internet, but cannot access each other or access Ethernet devices on the network. Enable SSID Broadcast. This setting allows the router to broadcast its SSID so wireless stations can see this wireless name (SSID) in their scanned network lists. This check box is selected by default.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Guest Networks Adding a guest network allows visitors at your home to use the Internet without giving them your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n. To set up a guest network: 1. Select Basic > Guest Network: 2. For a 5-GHz network, scroll down to view that section of the Guest Network screen. 3. Select any of the following wireless settings: Enable Guest Network.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Guest Network Wireless Security Options A security option is the type of security protocol applied to your wireless network. The security protocol in force encrypts data transmissions and ensures that only trusted devices receive authorization to connect to your network. Wi-Fi Protected Access (WPA) has several options including pre-shared key (PSK) encryption.
4. NETGEAR genie Advanced Home S pecifying cu sto m se t t ings 4 This chapter explains the features available from the NETGEAR genie Advanced Home screen, shown in the following figure: This screen is also displayed through the Administration menu. This chapter contains the following sections: • Setup Wizard • WPS Wizard • Setup Menu • WAN Setup • LAN Setup • Quality of Service (QoS) Setup Some selections on the Advanced Home screen are described in separate chapters: • USB Storage.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Setup Wizard The NETGEAR genie installation process is launched the first time you set up the router. After setting up the router the first time, if you want to perform this task again, you can run Setup Wizard from the Advanced tab of the NETGEAR genie. 1. Select Setup Wizard to display the following screen: 2. Select either Yes or No, I want to configure the router myself.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network. On the client device, you need to either press its WPS button or locate its WPS PIN. To use the WPS Wizard: 1. Select Advanced > WPS Wizard. 2. Click Next. The following screen lets you select the method for adding the WPS client (a wireless device or computer). You can use either the push button or PIN method. 3.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Within 2 minutes, go to the client device and use its WPS software to join the network without entering a password. The router attempts to add the WPS-capable device. The WPS LED on the front of the router blinks green. When the router establishes a WPS connection, the LED is solid green, and the router WPS screen displays a confirmation message. 4. Repeat Step 2 and Step 3 to add another WPS client to your network.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port. Select Advanced > Setup > WAN Setup. • Disable Port Scan and DoS Protection.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 • You use VPN and have severe performance problems. • You used a program to optimize MTU for performance reasons, and now you have connectivity or performance problems. Note: An incorrect MTU setting can cause Internet communication problems such as the inability to access certain websites, frames within websites, secure login pages, or FTP or POP servers. If you suspect an MTU problem, a common solution is to change the MTU to 1400.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is: • LAN IP address. 192.168.1.1 • Subnet mask. 255.255.255.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 LAN Setup Screen Settings LAN TCP/IP Setup • IP Address. The LAN IP address of the router. • IP Subnet Mask. The LAN subnet mask of the router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which have to be reached through a gateway or router. • RIP Direction. Router Information Protocol (RIP) allows a router to exchange routing information with other routers.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 You can specify the pool of IP address that the router assigns by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, you should define a range between 192.168.1.2 and 192.168.1.254, although you might want to save part of the range for devices with fixed addresses.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Quality of Service (QoS) Setup QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others. The router can provide QoS prioritization over the wireless link and on the Internet connection. To configure QoS, use the QoS Setup screen.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 QoS for Applications and Online Gaming To create a QoS policy for applications and online games: 1. In the QoS Setup screen, select the Turn Internet Access QoS On check box. 2. Click the Setup QoS Rule button to see the existing priority rules. On this screen, you can edit or delete a rule by selecting its radio button and clicking either the Edit or Delete button. You can also delete all of the rules by clicking the Delete All button. 3.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 6. You can select an existing item, or you can scroll and select Add a new application or Add a new game, as applicable. a. If you add an entry, the Priority Rules screen expands as shown: b. In the QoS Policy for field, enter a descriptive name for the new application or game. c. In the Connection Type list, select either TCP, UDP, or both (TCP/UDP), and specify the port number or range of port numbers used by the application or game. 7.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 5. From the Priority Category list, select Ethernet LAN Port, as shown in the following figure: 6. From the LAN port list, select the LAN port. 7. From the Priority list, select the priority that this port’s traffic should receive relative to other applications and traffic when accessing the Internet. The options are Low, Normal, High, and Highest. 8. Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen. 9.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 3. From the Priority Category list, select MAC Address to display the following screen: 4. If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields. If the device does not appear in the MAC Device List, click Refresh. If it still does not appear, you have to complete these fields manually. 5.
5. USB Storage A ccess a nd co nfig ure USB s t or age dr iv e 5 This chapter describes how to access and configure a USB storage drive attached to your router. The USB port on the router can be used to connect only USB storage devices like flash drives or hard drives, or a printer. Do not connect computers, USB modems, CD drives, or DVD drives to the router USB port.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 USB Drive Requirements The router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards. The approximate USB bus speeds are shown in the following table. Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and other variables. Table 3. USB drive speeds Bus Speed/Sec USB 1.1 12 Mbits USB 2.0 480 Mbits The router should work with most USB-compliant external flash and hard drives.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 TiVo You can play back photos and music using the Home Media Option on your TiVo® (Series 2 and above). This feature is enabled by default on your router. To play back your photos and music: 1. On your TiVo, select TiVo Central. 2. Select the Music, Photos, & Showcases page. File-Sharing Scenarios You can share files on the USB drive for a wide variety of business and recreational purposes.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 • The photo-capable color printer is directly attached to a PC, but not shared on the network. • The Mac and PC are not visible to each other on the network. To print photos from a Mac on the printer attached to a PC: 1. On the Mac, access the USB drive by typing \\readyshare in the address field of a web browser. Then copy the photos to the USB drive. 2.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Select Basic > ReadySHARE. By default, the USB storage device is available to all computers on your local area network (LAN). The ReadySHARE print feature allows you to share a printer that you connect to the USB port on your router. To use the ReadySHARE print feature on a Windows PC, you need to use the NETGEAR USB Control Center utility. For information about this feature, see Chapter 6, ReadySHARE Printer. To access your USB device: 1.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Add or Edit a Network Folder 1. You can access this feature by selecting Basic > ReadySHARE, and clicking Edit, or selecting Advanced > USB Storage > Advanced Settings. 2. Specify the changes that you want to make: • To add a folder, click Create Network Folder. • To edit a folder, select its radio button and click Edit. 3.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 USB Storage Advanced Settings You can set up the device name, workgroups, and network folders for your USB device. On the Advanced tab, select USB Storage > Advanced Settings to display the following screen: You can use this screen to specify access to the USB storage device. • Network Device Name. The default is readyshare. This is the name used to access the USB device connected to the router. • Workgroup.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Available Network Folders You might need to scroll down to view this section of the screen: • Share Name. If only 1 device is connected, the default share name is USB_Storage. You can click the name shown, or you can type it in the address field of your web Browser. If Not Shared is shown, the default share has been deleted, and no other share for the root folder exists. Click the link to change this setting. • Read Access and Write Access.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 To view these settings, select Advanced > USB Storage > Media Server. By default the Enable Media Server check box and the Automatic (when new files are added) radio button are selected. When these options are selected, the router scans for media files whenever new files are added to the ReadySHARE USB hard drive. Specify Approved USB Devices For more security, you can set up the router to share approved USB devices only.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 2. Click the Approved Devices button. This screen shows the approved USB devices and the available USB devices. You can remove or add approved USB devices. 3. To add an approved USB device, select it from the Available USB Devices list and click Add. 4. Select the Allow only approved devices check box. 5. Click Apply so that your change takes effect.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 2. Type the account name and password for the account that has access rights to the USB drive. The user name (account name) for All – no password is guest. 3. The directories of the USB drive that your account has access to display, for example, share/partition1/directory1. You can now read and copy files from the USB directory.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Time Machine Time Machine works only on Mac computers. It automatically backs up everything on your computer to a USB hard drive that is connected to the Mac. Set Up Time Machine If you are already using Time Machine software with your USB hard drive, you can skip the set up and go directly to the following section, Access the Connected USB Hard Drive. To set up Time Machine: 1. Physically connect the USB hard drive to your Mac. 2.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Access the Connected USB Hard Drive After the initial set up explained in the previous section, you can access the connected USB hard drive from your Mac. To access the drive with Time Machine: 1. From your Mac, open Macintosh HD. 2. From SHARED, click WNDR4500. 3. Click the Connect As button in the upper right corner. 4. In the pop-up window, select Registered User, and enter admin as the user name and password as the password. Click Connect.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 You are prompted to log in. Time Machine Show All Enter your name and password for the server “WNDR4500” so that Time Machine can access it. Connect as: Guest Registered User Name: admin Password: Time Machine OFF ON N Cancel Connect yyour our music, music, pictures, pictures, and and other other inportant inpor tant fi fil files. les.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 4. Set Energy Saver. a. From the Apple menu, select System Preferences. b. From the View menu, select Energy Saver. c. On the Energy Saver screen, select Wake for Ethernet network access. d. Click the back arrow to exit this screen. Your changes are saved. 5. Modify your security settings. a. From the Apple menu, select System Preferences. b. From the View menu, select Security.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 c. On the Security screen, leave the Log out after minutes of inactivity check box cleared (not selected). Change the Partition Scheme To run with the router, the partition scheme on your Mac has to be set to either GUID or MBR. To make sure that the partition scheme is set to one of these supported schemes: 1. Open the disk utility and select your USB drive. 2. Select the Partition tab.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 3. Select Volume Scheme and set the number of partitions you would like to use. 4. Click Options, and the Partition options appear. 5. Select GUID Partition Table or Master Boot Record (MBR). 6. Click OK.
6. ReadySHARE Printer 6 ReadySHARE Printer is compatible with Macs and Windows PCs. It lets you connect a USB printer to the router’s USB port, and access it wirelessly. This chapter contains the following sections: • ReadySHARE Printer • USB Control Center Utility For more about ReadySHARE features, visit www.netgear.com/readyshare.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 ReadySHARE Printer You can connect a USB printer to the router’s USB port, and share it among Windows and Mac computers on the network. To set up ReadySHARE Printer: 1. Connect the USB printer to the router’s USB port with a USB printer cable. 2. Install the USB printer driver software on each computer that shares the printer.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 4. Follow the instructions to install the NETGEAR USB Control Center utility. 5. After you have installed the utility, select the language.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 6. The first time you access the utility, you are asked to select the printer and click the Connect button. Once the connection is established, the status changes to Manually connected by xxx. You can click the Disconnect button at any time to release the connection. The status then changes to Available. After you click the Connect button once on each computer in the network, the utility on each of them handles the printing queue and handling.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 • You can set the value for the default time-out time by selecting Tools > Configuration. • The USB Control Center utility must be running for the computer to be able to print to the USB printer attached to the router. If you exit the utility, printing does not work. • Some firewall software, such as Comodo, blocks the ReadySHARE Print utility from accessing the USB printer.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 USB Control Center Utility The USB Control Center utility allows you to control a shared USB device from a computer that is connected to the USB port on your router. The utility allows you to control a printer, a scanner, or an audio speaker. The utility has to be installed on each computer on your network from which you want to control the device. You can download this utility for PC and Mac at www.netgear.com/landing/en-us/readyshare.aspx.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Control Center Configuration Select Tools > Configuration to display the following screen: Automatically execute when logging on Windows. Enable this utility to start automatically when you are logged in to Windows. Timeout. Specify the time-out value for holding the USB resource when it is not in use. Language. Select the display language for this utility. USB Printer The first time you use a printer, you need to click Connect.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Once the printer shows Available status, it is no longer grayed out in a Paused state in the Windows Printers and Faxes window. This USB printer is ready. The utility does not need to always hold the connection of this USB printer. Once there is any print job for this printer, the USB utility connects to this USB printer automatically, then prints. After the print job is done, the printer status returns to the Paused state.
7. Security K eeping un wan ted co nt ent out of y our net wor k 7 This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and other devices connected to your network.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. 1. Select Advanced > Security > Block Sites to display the following screen: 2. Select one of the keyword blocking options: • Per Schedule. Turn on keyword blocking according to the Schedule screen settings. • Always.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Block Services (Port Filtering) Services are functions performed by server computers at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 3. Click Add to add a service. The Block Services Setup screen displays: 4. From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined. 5. If you know that the application uses either TCP or UDP, select the appropriate protocol.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Schedule Blocking You can specify the days and time that you want to block Internet access. To schedule blocking: 1. Select Advanced > Security > Schedule to display the following screen: 2. Set up the schedule for blocking keywords and services. • Days to Block. Select days on which you want to apply blocking by selecting the appropriate check boxes, or select Every Day to select the check boxes for all days. • Time of Day to Block.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Security Event Email Notifications To receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often. To set up email notifications: 1. Select Advanced > Security > E-mail to display the following screen: 2. To receive email logs and alerts from the router, select the Turn E-mail Notification On check box. 3.
8. 8 Administration Managing yo ur n etwo r k This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Upgrade the Router Firmware • View Router Status • View Logs of Web Access or Attempted Web Access • Manage the Configuration File • Set Password F or information about upgrading or checking the status of your router over the Internet, see Remote Management on page 105.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the NETGEAR genie screens when new firmware is available for your product. You can use the Check button on the Router Upgrade screen to check and update to the latest firmware for your product if new firmware is available.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 View Router Status To view router status and usage information, select Advanced Home or select Administration > Router Status to display the following screen: Router Information Hardware Version. The router model. Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware. GUI Language Version. The version of the localized language of the user interface. LAN Port. • MAC Address.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Connection. This shows if the router is using a fixed IP address on the WAN. If the value is DHCP Client, the router obtains an IP address dynamically from the ISP. IP Subnet Mask. The IP subnet mask that the Internet (WAN) port of the router uses. Domain Name Server. The Domain Name Server addresses that the router uses. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Connection Status Button On the Router Status screen in the Internet Port pane, click the Connection Status button to view connection status information. Figure 7. View connection status information The Release button returns the status of all items to 0. The Renew button refreshes the items. The Close Window button closes the Connection Status screen. IP Address. The IP address that is assigned to the router. Subnet Mask.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Wireless Settings (2.4 GHz and 5 GHz) The following settings are displayed: Name (SSID). The wireless network name (SSID) used by the router. The default names for the 5-GHz network ends in -5G to distinguish it from the 2.4-GHz network. Region. The geographic region where the router is being used. It might be illegal to use the wireless features of the router in some parts of the world. Channel. The operating channel of the wireless port being used.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Guest Network (2.4 GHz and 5 GHz) Name (SSID). The 11N wireless network name (SSID) used by the router. The default names are NETGEAR-Guest and NETGEAR-5G-Guest. Wireless AP. Indicates whether the radio feature of the router is enabled. If this feature is not enabled, the Wireless LED on the front panel is off. Broadcast Name. Indicates whether the router is broadcasting its SSID. Wireless Isolation.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Select Advanced > Administration > Logs. The Logs screen displays. The log screen shows the following information: • Date and time. The date and time the log entry was recorded. • Source IP. The IP address of the initiating device for this log entry. • Target address. The name or IP address of the website or news group visited or to which access was attempted. • Action. Whether the access was blocked or allowed.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Manage the Configuration File The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings. Back Up Settings To back up the router’s configuration settings: 1. Select Advanced > Administration > Backup Settings to display the following screen: 2. Click Back Up to save a copy of the current settings. 3.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Erase Under some circumstances (for example, if you move the router to a different network or if you have forgotten the password), you might want to erase the configuration and restore the factory default settings. You can use either use the Reset button on the back of the router (see Factory Settings on page 121), or you can click the Erase button in this screen. Erase sets the user name to admin, the password to password, and the LAN IP address to 192.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser. To set up password recovery: 1. Select the Enable Password Recovery check box. 2. Select two security questions, and provide answers to them. 3. Click Apply to save your changes. When you use your browser to access the router, the login window displays.
9. 9 Advanced Settings This chapter describes the advanced features of your router. The information is for readers with a solid understanding of networking concepts such as setting up remote access from the Internet by IP or domain name.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Advanced Wireless Settings Select Advanced > Advanced Setup > Wireless Settings: Scroll to view more settings The following settings are available in this screen: Enable Wireless Router Radio. You can completely turn off the wireless portion of the wireless router by clearing this check box. Select this check box again to enable the wireless portion of the router.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Wireless Repeating Function You can set the router up to be used as a wireless access point (AP). Doing this enables the router to act as a wireless repeater. A wireless repeater connects to another wireless router as a client where the network to which it connects becomes the ISP service. Wireless repeating is a type of Wireless Distribution System (WDS).
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Wireless Repeater. The router sends all traffic from its local wireless or wired computers to a remote access point. To configure this mode, you have to know the MAC address of the remote parent access point. The router is always in dual band concurrent mode, unless you turn off one radio. If you enable the wireless repeater in either radio band, the wireless base station or wireless repeater cannot be enabled in the other radio band.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Repeater IP Address. If your router is the repeater, enter the IP address of the other access point. Disable Wireless Client Association. If your router is the repeater, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed. - If you are setting up a point-to-point bridge, select this check box.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 2. Select Advanced > Advanced Setup > Wireless Repeating Function to display the Wireless Repeating Function screen. Scroll to view more settings 3. In the Wireless Repeating Function screen (depending on the frequency you want to use), select the Enable Wireless Repeating Function check box and select the Wireless Base Station radio button. 4. Enter the MAC address for one or more repeater units. 5. Click Apply to save your changes.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 3. Fill in the Repeater IP Address field. This IP address has to be in the same subnet as the base station, but different from the LAN IP address of the base station. 4. Click Apply to save your changes. 5. Verify connectivity across the LANs. A computer on that joins the network can connect to the Internet or share files and printers with computers and servers connected to the other access point.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 information and then modifies the source information in the request message, performing Network Address Translation (NAT): • The source address is replaced with your router’s public IP address. This is necessary because your computer uses a private IP address that is not globally unique and cannot be used on the Internet. • The source port number is changed to a number chosen by the router, such as 33333.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you have to also allow incoming traffic on port 113 to reach the originating computer.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 ignores any inbound traffic that is not a response to your own outbound traffic. You can configure exceptions to this default rule by using the port forwarding feature. A typical application of port forwarding can be shown by reversing the client-server relationship from the previous web server example. In this case, a remote computer’s browser needs to access a web server running on a computer in your local network.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 • Port triggering does not require that you know the computer’s IP address in advance. The IP address is captured automatically. • Port forwarding requires that you specify the computer’s IP address during configuration, and the IP address can never change. • Port triggering requires specific outbound traffic to open the inbound ports, and the triggered ports are closed after a period of no activity.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Port Forwarding is selected as the service type. 2. From the Service Name list, select the service or game that you will host on your network. If the service does not appear in the list, see Add a Custom Service on page 98. 3. In the corresponding Server IP Address field, enter the last digit of the IP address of your local computer that will provide this service. 4. Click Add. The service appears in the list in the screen.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 7. In the Internal IP Address field, enter the IP address of your local computer that will provide this service. 8. Click Apply. The service appears in the list in the Port Forwarding/Port Triggering screen. Edit or Delete a Port Forwarding Entry To edit or delete a port forwarding entry: 1. In the table, select the radio button next to the service name. 2. Click Edit Service or Delete Service.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Note: If you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications such as instant messaging, or remote assistance (a feature in Windows XP), you should also enable Universal Plug and Play (UPnP) according to the instructions in Universal Plug and Play on page 106. To set up port triggering, you need to know which inbound ports the application needs.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 5. Click Add Service to display the following screen: 6. In the Service Name field, type a descriptive service name. 7. In the Service User list, select Any (the default) to allow any computer on the Internet to use this service. Otherwise, select Single address, and enter the IP address of one computer to restrict the service to a particular computer. 8. Select the service type, either TCP or UDP or both (TCP/UDP). If you are not sure, select TCP/UDP. 9.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 host name that you configure in the router. Then, whenever your ISP-assigned IP address changes, your router automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can reach your router at http://hostname.dyndns.org. On the Advanced tab, select Advanced Setup > Dynamic DNS to display the following screen: Figure 9.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Static Routes Static routes provide more routing information to your router. Under usual circumstances, the router has enough routing information after it has been configured for Internet access, and you do not need to add static routes. Only in unusual cases such as multiple routers or multiple IP subnets on your network do you need to add static routes.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 To set up a static route: 1. Select Advanced > Advanced Setup > Static Routes, and click Add to display the following screen: 2. In the Route Name field, type a name for this static route (for identification purposes only.) 3. Select the Private check box if you want to limit access to the LAN only. If Private is selected, the static route is not reported in RIP. 4. Select the Active check box to make this route effective. 5.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Remote Management The remote management feature lets you upgrade or check the status of your router over the Internet. To set up remote management: 1. Select Advanced > Advanced Setup > Remote Management. Note: Be sure to change the router’s default login password to a very secure password. The ideal password should contain no dictionary words from any language and contain uppercase and lowercase letters, numbers, and symbols.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote web management interface. Choose a number from 1024 through 65535, but do not use the number of any common service port. The default is 8080, which is a common alternate for HTTP. 5. Click Apply to have your changes take effect. 6.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 To turn on Universal Plug and Play: 1. Select Advanced > Advanced Setup > UPnP. The UPnP screen displays. 2. The available settings and information in this screen are: Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is disabled. If this check box is not selected, the router does not allow any device to automatically control the resources, such as port forwarding (mapping) of the router.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 IPv6 You can use this feature to set up an IPv6 Internet connection type if NETGEAR genie does not detect it automatically. To set up an IPv6 Internet connection type: 1. Select Advanced > Advanced Setup > IPv6 to display the following screen: 2. Select the IPv6 connection type from the list. Your Internet service provider (ISP) can provide this information. • If your ISP did not provide details, you can select IPv6 Tunnel.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Traffic Meter Traffic metering allows you to monitor the volume of Internet traffic passing through your router’s Internet port. With the Traffic Meter utility, you can set limits for traffic volume, set a monthly limit, and get a live update of traffic usage. To monitor Internet traffic: 1. Click Advanced > Advanced Setup > Traffic Meter to display the following screen: Scroll to view more settings 2.
10. 10 Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, visit the NETGEAR support site at http://support.netgear.com for product and contact information.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network Be sure to restart your network in this sequence: 1. Turn off and unplug the modem. 2. Turn off the router and computers. 3. Plug in the modem and turn it on. Wait 2 minutes. 4. Turn on the router and wait 2 minutes. 5. Turn on the computers. Check Ethernet Cable Connections Make sure that the Ethernet cables are securely plugged in.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Troubleshooting with the LEDs After you turn on power to the router, the following sequence of events should occur: 1. When power is first applied, verify that the Power/Test LED is lit. 2. Verify that the Power/Test LED turns amber within a few seconds, indicating that the self-test is running. 3. After approximately 30 seconds, verify the following: • The Power/Test LED is solid green. • The Internet LED is lit.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 LEDs Never Turn Off When the router is turned on, the LEDs light for about 10 seconds and then turn off. If all the LEDs stay on, there is a fault within the router. If all LEDs are still lit 1 minute after power-up: • Cycle the power to see if the router recovers. • Press and hold the Reset button to return the router to its factory settings as explained in Restore the Factory Settings and Password on page 118.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Cannot Log In to the Router If you are unable to log in to the router from a computer on your local network, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous section. • Make sure that your computer’s IP address is on the same subnet as the router.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 4. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP. If your router cannot obtain an IP address from the ISP, you might need to force your cable or DSL modem to recognize your new router by restarting your network, as described in Sequence to Restart Your Network on page 111.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Troubleshooting PPPoE If you are using PPPoE, try troubleshooting your Internet connection. To troubleshoot a PPPoE connection: 1. Log in to the router. 2. Select Administration > Router Status. 3. Click Connection Status. If all of the steps indicate OK, your PPPoE connection is up and working. If any of the steps indicate Failed, you can attempt to reconnect by clicking Connect. The router continues to attempt to connect indefinitely.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Changes Not Saved If the router does not save the changes you make in the router interface, check the following: • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost. • Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser’s cache.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Restore the Factory Settings and Password This section explains how to restore the factory settings, changing the router’s administration password back to password. You can erase the current configuration and restore factory defaults in two ways: • Use the Erase function of the router (see Erase on page 85). • Use the Reset button on the back of the router. See Factory Settings on page 121.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Check that the appropriate LEDs are lit for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs are lit for the switch ports that are connected to your computer and router. • Wrong network configuration Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer.
A. Supplemental Information A This appendix provides factory default settings and technical specifications for the router.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Factory Settings You can return the router to its factory settings. Use the end of a paper clip or some other similar object to press and hold the Reset button on the back of the router for at least 7 seconds. The router resets, and returns to the factory configuration settings shown in the following table. Table 4. Factory default settings Feature Router login Internet connection Local network (LAN) Default behavior User login URL www.routerlogin.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Table 4. Factory default settings (continued) Feature Wireless Firewall Default behavior Wireless communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto* Country/region United States in the US; otherwise varies by region RF channel 6 until region selected Operating mode Up to 217 Mbps for 2.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Table 5. WNDR4500v2 Router Specifications (continued) Feature Description Electromagnetic Emissions FCC Part 15 Class B EN 55 022 (CISPR 22), Class B C-Tick N10947 LAN 10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45 WAN 10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45 Wireless Maximum wireless signal rate complies with the IEEE 802.11 standard. See the footnote for the previous table. Radio data rates Auto Rate Sensing Data encoding standards IEEE 802.
B. Notification of Compliance N E T GEAR Dua l Ban d - W ir eles s B Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful operation and adverse action against the end-user by the applicable National regulatory authority.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 FCC Radio Frequency Interference Warnings & Instructions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Dynamic Frequency Selection (DFS) for devices operating in the bands 5250- 5350 MHz,5470-5600 MHz and 5650-5725 MHz. Sélection dynamique de fréquences (DFS) pour les dispositifs fonctionnant dans les bandes 5250-5350 MHz, 5470-5600 MHz et 5650-5725 MHz. The maximum antenna gain permitted (for devices in the bands 5250-5350 MHz and 5470-5725 MHz) to comply with the e.i.r.p. limit.
N900 Wireless Dual Band Gigabit Router WNDR4500v2 Household Appliance Recommended Minimum Distance (in feet and meters) Cordless phone - digital 30 feet / 9 meters Bluetooth devices 20 feet / 6 meters ZigBee 20 feet / 6 meters Notification of Compliance 127
