CENTRIA User M anua l Models: WNDR4700 WNDR4720 350 East Plumeria Drive San Jose, CA 95134 USA September 2014 202-11016-03 v1.
CENTRIA WNDR4700/WNDR4720 Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR.
Contents Chapter 1 Hardware Setup Unpack CENTRIA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Position CENTRIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Front and Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Back Panel . . . . . . . . . . . . . . . . . . . . . .
CENTRIA WNDR4700/WNDR4720 Chapter 4 NETGEAR genie Advanced Home NETGEAR genie Advanced Home Screen . . . . . . . . . . . . . . . . . . . . . . . . 39 Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 WAN Setup. . . . . . . . . . .
CENTRIA WNDR4700/WNDR4720 Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Chapter 8 Administration Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Internet Port (WAN) Setup . . . . . . . . .
CENTRIA WNDR4700/WNDR4720 Chapter 10 Troubleshooting Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Hard Disk Drive (HDD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Wireless Settings . . . . . . . . . . . . . . . . . . . . . . .
1. Hardware Setup G et t i n g to k now you r C E N T RI A 1 NETGEAR CENTRIA is an all-in-one device with three essential functions. • Back up automatically. All your computers—Windows PCs and Macs—can back up incrementally on the CENTRIA internal hard drive or on an external USB storage drive. • Share easily. Store your files and media on your CENTRIA and access or stream them from any Internet-enabled device. • Connect quickly.
CENTRIA WNDR4700/WNDR4720 Unpack CENTRIA Open the box and remove the router, cables, and installation guide. Note: If you purchased model WNDR4720, your hard disk drive was shipped external to CENTRIA to protect it from any accidental damage. Always remove the hard drive from the internal slot when shipping CENTRIA. CENTRIA Tray for 0.75-inch HDD only Hard disk drive (HDD) included only with model WNDR4720 Ethernet cable Power adapter Figure 1.
CENTRIA WNDR4700/WNDR4720 • Near the center of the area where your computers and other devices operate and preferably within line of sight to your wireless devices. • So it is accessible to an AC power outlet and near Ethernet cables for wired computers. • In an elevated location such as a high shelf, keeping the number of walls and ceilings between the router and your other devices to a minimum. • Away from electrical devices that are potential sources of interference.
CENTRIA WNDR4700/WNDR4720 Table 1. LED description LED Description Solid amber. CENTRIA is starting up. Blinking amber. The firmware is upgrading, or the Reset button was pressed. Solid green. CENTRIA is ready. Blinking green. The firmware is corrupted. Visit www.netgear.com/support. Off. Power is not supplied to CENTRIA. Power • • • • • Internet • Solid green. The Internet connection is ready. • Solid amber. The Ethernet cable connection to the modem has been detected. • Off.
CENTRIA WNDR4700/WNDR4720 Back Panel The back panel has the connections shown in the following figure. Power connector Power On/Off USB LAN ports 1-4 WAN (Internet) port Reset Figure 3. CENTRIA, rear view See Factory Settings on page 138 for information about restoring factory settings. Label The label on the bottom of the router shows the login information, MAC address, and serial number. Default access information Serial number MAC address Preset SSID Preset WiFi password Figure 4.
CENTRIA WNDR4700/WNDR4720 Install CENTRIA To view the CENTRIA Installation video, visit http://kb.netgear.com/app/answers/detail/a_id/21753/~/centria-hard-drive-installation-video, or use the following QR code. To install CENTRIA: Make sure that your Internet service is working before you install the router. Follow steps 1 through 5. 1. Prepare your modem. a. Unplug your modem’s power. 1 DSL or cable Internet Modem b. If the modem has a battery backup, remove its batteries. c.
CENTRIA WNDR4700/WNDR4720 a. Plug in and turn on your modem. (Replace the batteries if you removed them previously.) 2 Router b a Modem b. With the yellow Ethernet cable that came with the router, connect your modem to the Internet port of your router. 3. Install a hard disk drive (optional). 3 For details, see Install an Optional Internal Hard Disk Drive (HDD) on page 15. 4. Power on the router. On/Off 4 Router Modem a.
CENTRIA WNDR4700/WNDR4720 5. Connect a computer. Router Modem 5 You can use an Ethernet cable (not included) or connect wirelessly. • Use an Ethernet cable to connect your computer to an Ethernet port on your Router. • Or, connect wirelessly by using the preset SSID and preset WiFi password on the label on the bottom of the router. 6. Launch a browser, and the genie screen displays. 7. Click Next, and follow the onscreen instructions to set up your router.
CENTRIA WNDR4700/WNDR4720 • If the computer is set to a static or fixed IP address (this is uncommon), change it to obtain an IP address automatically from the router. Consult the documentation that came with your computer or operating system for instructions about how to do this. If the router does not connect to the Internet: 1. Review your settings to be sure that you have selected the correct options and typed everything correctly. 2.
CENTRIA WNDR4700/WNDR4720 3. If you are installing a 0.75-inch-thick HDD (this is uncommon), insert the tray into the router. Follow the THIS SIDE UP and the BACK OF PRODUCT signs on the tray to place it in the correct orientation. 4. Insert the HDD. The metal connector on the HDD is up. 5. Close the latch to secure the HDD in place. 6. Close the side door. Note: If the latch is not in the correct position or the HDD is inserted in the wrong direction, then the side door to the router cannot be closed.
CENTRIA WNDR4700/WNDR4720 HDD Format If you install an HDD during your initial router setup, the router detects it. A preformatted HDD does not have to be reformatted. If the HDD has not yet been formatted, you are prompted to format the HDD. CAUTION: Formatting the hard disks erases any data stored on it. You can follow the prompts to do so, or wait until later and log in to the router to format the HDD from the router menu. See Format the HDD on page 72.
CENTRIA WNDR4700/WNDR4720 3. Grab the top and bottom of the HDD with your fingers and pull to remove it. 4. If you removed a 0.75-inch HDD, remove the tray from the router. 5. Place the latch back to the left (a) so that the router side door can be closed (b).
CENTRIA WNDR4700/WNDR4720 Requirements for Optional USB Devices The router works with USB 3.0 (USB Super Speed), 2.0 (USB High Speed), and 1.0 and 1.1 (USB Full Speed) standards. The approximate USB bus speeds are shown in the following table. Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and other variables. Table 2. USB drive speeds Bus Speed/Sec USB 3.0 5,000 Mbits USB 2.0 480 Mbits USB 1.
2. Getting Started with NETGEAR genie Con n e ct i n g to C E N T R I A 2 This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter.
CENTRIA WNDR4700/WNDR4720 Router Setup Preparation You can allow NETGEAR genie to automatically set up your router, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here.
CENTRIA WNDR4700/WNDR4720 Use NETGEAR genie after Installation When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR genie again if you want to view or change settings for the router. 1. Launch your browser from a computer or wireless device that is connected to the router. 2. Enter http://www.routerlogin.net in the web browser address bar. A login window displays. admin ******** 3.
CENTRIA WNDR4700/WNDR4720 Dashboard (Basic Home Screen) The Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the six sections of the dashboard to view more detailed information. The left column has the menus, and at the top, there is an Advanced tab that you can use to access more menus and screens. Language Menus (Click the Advanced tab to view more) Dashboard (Click to view details) Help Figure 5.
CENTRIA WNDR4700/WNDR4720 Join Your Wireless Network You can use the manual or the WPS method to join your wireless network. See Guest Networks on page 36 for instructions about how to set up a guest network. Manual Method With the manual method, you choose the network that you want and enter its password to connect. To connect manually: 1. On your computer or wireless device, open the software that manages your wireless connections. The wireless software scans for all wireless networks in your area.
CENTRIA WNDR4700/WNDR4720 NETGEAR genie App and Mobile genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. See the NETGEAR genie App User Manual for details about the genie apps. Retrieve wireless password About genie Language Menu Dashboard (Click to view details) Support The genie app can help you with the following: • Automatically repair common wireless network problems.
3.
CENTRIA WNDR4700/WNDR4720 Basic Home Screen The genie Basic Home screen is shown in the following figure: Internet Setup The Internet Setup screen is where you view or change basic ISP information. You can use the Setup Wizard to detect the Internet connection and automatically set up the router. See Setup Wizard on page 39. To view or change the basic Internet setup: 1. From the Home screen, select Internet.
CENTRIA WNDR4700/WNDR4720 The fields that display in the Internet Setup screen depend on whether your Internet connection requires a login. • Yes. Select the encapsulation method and enter the login name. If you want to change the login time-out, enter a new value in minutes. • No. Enter the account and domain names, only if needed. 2. Enter the settings for the IP address and DNS server. The default settings usually work fine.
CENTRIA WNDR4700/WNDR4720 • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. Router MAC Address. The Ethernet MAC address that the router uses on the Internet port.
CENTRIA WNDR4700/WNDR4720 Parental Controls The first time you select Parental Controls from the Basic Home screen, your browser goes to the Parental Controls website. You can learn more about Live Parental Controls or download the application. To set up Live Parental Controls: 1. Select Parental Controls on the Home (dashboard) screen. Live Parental Controls uses free OpenDNS accounts. If you do not have one, you can create one now. 2. Log in to manage Parental Control settings. 3.
CENTRIA WNDR4700/WNDR4720 After installation, Live Parental Controls automatically starts. 5. Click Next, read the note, and click Next again to proceed. You are prompted to log in or create a free account. 6. Select the radio button that applies to you and click Next. • If you already have an OpenDNS account, leave the Yes radio button selected. • If you do not have an OpenDNS account, select the No radio button.
CENTRIA WNDR4700/WNDR4720 7. Select the radio button for the filtering level that you want and click Next. 8. Click the Take me to the status screen button. Parental controls are now set up for the router. The dashboard shows Parental Controls as enabled. ReadySHARE Storage You can view information about an internal hard disk drive (HDD) or a USB storage device that is connected to the router’s USB port here.
CENTRIA WNDR4700/WNDR4720 Share Name. You can click the name shown, or you can type it in the address field of your web browser. If Not Shared is shown, the default share has been deleted and no other share for the root folder exists. Click the link to change this setting. Read Access and Write Access. Shows the permissions and access controls on the network folder: All – no password (the default) allows all users to access the network folder. The user name (account name) for All – no password is guest.
CENTRIA WNDR4700/WNDR4720 1. Select Basic > Wireless to display the Wireless Settings screen. The screen sections, settings, and procedures are explained in the following sections. 2. Make any changes that are needed and click Apply to save your settings. 3. Set up and test your wireless devices and computers to make sure that they can connect wirelessly.
CENTRIA WNDR4700/WNDR4720 Enable SSID Broadcast. This setting allows the router to broadcast its SSID so wireless stations can see this wireless name (SSID) in their scanned network lists. This check box is selected by default. To turn off the SSID broadcast, clear the Enable SSID Broadcast check box and click Apply. Name (SSID). The SSID is also known as the wireless network name. Enter a 32-character (maximum) name in this field. This field is case-sensitive.
CENTRIA WNDR4700/WNDR4720 Guest Networks Adding a guest network allows visitors at your home to use the Internet without having your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n To set up a guest network: 1. Select Basic > Guest Network to display the following screen: 2. Select any of the following wireless settings: Enable this wireless network.
CENTRIA WNDR4700/WNDR4720 Guest Network Wireless Security Options A security option is the type of security protocol applied to your wireless network. The security protocol in force encrypts data transmissions and ensures that only trusted devices receive authorization to connect to your network. Wi-Fi Protected Access (WPA) has several options including pre-shared key (PSK) encryption. This section presents an overview of the security options and provides guidance on when to use which option.
4. NETGEAR genie Advanced Home Sp ecif yi ng custom set ti ngs This chapter contains the following sections: • NETGEAR genie Advanced Home Screen • Setup Wizard • WPS Wizard • Setup Menu • WAN Setup • LAN Setup • Quality of Service (QoS) Setup Some selections on the Advanced Home screen are described in separate chapters: • Storage. See Chapter 5, Storage. • Security. See Chapter 7, Security. • Administration. See Chapter 8, Administration. • Advanced Setup.
CENTRIA WNDR4700/WNDR4720 NETGEAR genie Advanced Home Screen The genie Advanced Home dashboard presents status information. The content is the same as what is on the Router Status screen available from the Administration menu. The genie Advanced Home screen is shown in the following figure: This screen is also displayed through the Administration menu. Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router.
CENTRIA WNDR4700/WNDR4720 3. Select Yes and click Next. The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. The following screen displays: WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network. On the client device, either press its WPS button or locate its WPS PIN. To use the WPS Wizard: 1. Select Advanced > WPS Wizard. 2. Click Next.
CENTRIA WNDR4700/WNDR4720 Within 2 minutes, go to the client device and use its WPS software to join the network without entering a password. on the front of The router attempts to add the WPS-capable device. The WPS LED the router blinks green. When the router establishes a WPS connection, the LED is solid green, and the router WPS screen displays a confirmation message. 4. Repeat Step 2 and Step 3 to add another WPS client to your network. Setup Menu Select Advanced > Setup to display the Setup menu.
CENTRIA WNDR4700/WNDR4720 WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port. To view or change the WAN settings: Select Advanced > Setup > WAN Setup The following settings are available: • Disable Port Scan and DoS Protection.
CENTRIA WNDR4700/WNDR4720 LAN from attacks from the Internet, but might prevent some Internet games, point-to-point applications, or multimedia applications from functioning. Open NAT provides a much less secured firewall, but allows almost all Internet applications to function. • Disable SIP ALG. The Session Initiation Protocol (SIP) Application Level Gateway (ALG) is enabled by default to optimize VoIP phone calls that use the SIP. The Disable SIP ALG check box allows you to disable the SIP ALG.
CENTRIA WNDR4700/WNDR4720 Change the MTU Size The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path has a lower MTU setting than the other devices, the data packets are split or “fragmented” to accommodate the device with the smallest MTU.
CENTRIA WNDR4700/WNDR4720 Table 3. Common MTU sizes (Continued) MTU Application 1460 Usable by AOL if you do not have large email attachments.. 1436 Used in PPTP environments or with VPN. 1400 Maximum size for AOL DSL. 576 Typical value to connect to dial-up ISPs. To change the MTU size: 1. Select Advanced > Setup > WAN Setup. 2. In the MTU Size field, enter a value from 64 to 1500. 3. Click Apply to save the settings.
CENTRIA WNDR4700/WNDR4720 1. Select Advanced > Setup > LAN Setup to display the following screen: 2. Enter the settings that you want to customize. These settings are described in the following section, LAN Setup Screen Settings. 3. Click Apply to save your changes. LAN Setup Screen Settings LAN TCP/IP Setup • IP Address. The LAN IP address of the router. • IP Subnet Mask. The LAN subnet mask of the router.
CENTRIA WNDR4700/WNDR4720 Use Router as a DHCP Server Usually, this check box is selected so that the router functions as a Dynamic Host Configuration Protocol (DHCP) server. • Starting IP Address. Specify the start of the range for the pool of IP addresses in the same subnet as the router. • Ending IP Address. Specify the end of the range for the pool of IP addresses in the same subnet as the router.
CENTRIA WNDR4700/WNDR4720 Address Reservation When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Reserved IP addresses should be assigned to computers or servers that require permanent IP settings. To reserve an IP address: 1. In the Address Reservation section of the screen, click the Add button. 2. In the IP Address field, type the IP address to assign to the computer or server.
CENTRIA WNDR4700/WNDR4720 Enable WMM QoS for Wireless Multimedia Applications The CENTRIA supports Wi-Fi Multimedia Quality of Service (WMM QoS) to prioritize wireless voice and video traffic over the wireless link. WMM QoS provides prioritization of wireless data packets from different applications based on four access categories: voice, video, best effort, and background. For an application to receive the benefits of WMM QoS, both it and the client running that application have to have WMM enabled.
CENTRIA WNDR4700/WNDR4720 You can edit or delete a rule by selecting its radio button and clicking either the Edit or Delete button. You can also delete all the rules by clicking the Delete All button. 3. To add a priority rule, scroll down to the bottom of the QoS Setup screen and click Add Priority Rule to display the following screen: 4. In the QoS Policy for field, type the name of the application or game. 5. In the Priority Category list, select either Applications or Online Gaming.
CENTRIA WNDR4700/WNDR4720 QoS for a MAC Address To create a QoS policy for traffic from a specific MAC address: 1. Select Advanced > Setup > QoS Setup, and click the Setup QoS Rule button. The QoS Setup screen displays. 2. Click Add Priority Rule. 3. From the Priority Category list, select MAC Address to display the following screen: 4. If the device to be prioritized appears in the MAC Device List, select its radio button.
5. Storage Ac c es s i ng a n d c o n fig u ri n g a n H D D or US B storage d rive 5 This chapter describes how to access and configure a storage drive attached to your router. The USB port on the router can be used to connect only USB storage devices like flash drives or hard drives, or a printer. Do not connect computers, USB modems, CD drives, or DVD drives to the router USB port.
CENTRIA WNDR4700/WNDR4720 ReadySHARE Access ReadySHARE lets you access and share the HDD inside the router or a USB drive connected the router USB port. (If your USB device has special drivers, it is not compatible.) When you connect the USB device, it might take up to 2 minutes before it is ready for sharing. Note: If your USB device has a power supply, you must use it when you connect the USB device to the router. To access the internal HDD or USB device from Windows: The readyshareconnect.
CENTRIA WNDR4700/WNDR4720 2. Click Add. 3. In the User Name field, type a name. 4. Type the password in the Password field and in the Re-enter Password field to confirm it. 5. Click the Add button when finished. File-Sharing Scenarios You can share files on the USB drive for a wide variety of business and recreational purposes. The files can be any computer, Mac, or Linux file type including text files, Word, PowerPoint, Excel, MP3, pictures, and multimedia files.
CENTRIA WNDR4700/WNDR4720 Store Files in a Central Location for Printing This scenario is for a family that has one high-quality color printer directly attached to a computer, but not shared on the local area network (LAN). This family does not have a print server. • One family member has photos on a Macintosh computer that she wants to print. • The photo-capable color printer is directly attached to a PC, but not shared on the network.
CENTRIA WNDR4700/WNDR4720 Storage Basic Settings You can view or edit basic settings for an internal hard disk drive (HDD) in the router and a USB storage device attached to your router. To go to Storage Basic Settings: Select Basic > ReadySHARE. By default, the HDD and USB storage device are available to all computers on your local area network (LAN). The ReadySHARE print feature allows you to share a printer that you connect to the USB port on your router.
CENTRIA WNDR4700/WNDR4720 Add or Edit a Network Folder 1. You can access this feature by selecting Basic > ReadySHARE, and clicking Edit, or selecting Advanced > USB Storage > Advanced Settings. 2. Specify the changes that you want to make: • To add a folder, click Create Network Folder. • To edit a folder, select its radio button and then click Edit. 3. You can use this screen to select a folder, change the share name, or change the read access or write access from All – no password to admin.
CENTRIA WNDR4700/WNDR4720 Storage Advanced Settings You can set up the device name, workgroups, and network folders for your USB device. To go to storage advances settings: On the USB Settings screen, click the Edit button to display the following screen: You can use this screen to specify access to the USB storage device. • Network Device Name. The default is readyshare. This is the name used to access the USB device connected to the router. • Workgroup.
CENTRIA WNDR4700/WNDR4720 Available Network Folders You might need to scroll down to view this section of the screen: • Share Name. If only one device is connected, the default share name is USB_Storage. You can click the name shown, or you can type it in the address field of your web browser. If Not Shared is shown, the default share has been deleted and no other share for the root folder exists. Click the link to change this setting. • Read Access and Write Access.
CENTRIA WNDR4700/WNDR4720 Media Server By default, the router is set up to act as a ReadyDLNA media server. This setting lets you view movies and photos on DLNA/UPnP AV–compliant media players, such as Xbox360, Playstation, and NETGEAR’s Digital Entertainer Live. To view these settings, select Advanced > USB Storage > Media Server to display the following screen: By default the Enable Media Server check box and the Automatic (when new files are added) radio button are selected.
CENTRIA WNDR4700/WNDR4720 2. Click the Approved Devices button. The USB Drive Approved Devices screen displays: This screen shows the approved USB devices and the available USB devices. You can remove or add approved USB devices. 3. To add an approved USB device, select it from the Available USB Devices list, and then click Add. 4. Select the Allow only approved devices check box. 5. Click Apply so that your change takes effect.
CENTRIA WNDR4700/WNDR4720 Back Up Your Computers You can back up your computers onto the CENTRIA internal SATA hard disk drive or to a connected external USB storage drive. You can use a formatted HDD or you can format an HDD from the router menu (see Format the HDD on page 72). Note: For information about backing up the router configuration file, see Manage the Configuration File on page 95. The following figure shows an example of the sequence of tasks you could use to back up your computers. 1.
CENTRIA WNDR4700/WNDR4720 To back up a Windows PC on to an HDD in the router: The first time you back up your PC, the backup could take a while to complete. During the backup you can continue to use your computer. 1. Install the genie app on each PC by downloading the software from www.netgear.com/genie. 2. Install ReadySHARE Vault on each PC by downloading the software from www.netgear.com/readyshare. 3. Launch ReadySHARE Vault. The Dashboard screen displays. 4. Click the Backup tab. 5.
CENTRIA WNDR4700/WNDR4720 Time Machine HDD Backup Time Machine works on Mac computers only, and automatically backs up your computer. To back up a Mac onto an HDD in the router: 1. From your Mac Desktop, open Macintosh HD or Finder. 2. Select WNDR4700 from the SHARED list in the left menu. 3. Click the Connect As button. 4. In the pop-up window, select Registered User, and enter admin as the user name and password as the password. 5. Click Connect. After connecting, you can list connected devices.
CENTRIA WNDR4700/WNDR4720 9. Enter the password (password), and the backup begins. Time Machine USB Drive Backup If you are already using Time Machine software with your USB hard drive, you can skip this section. To set up a USB drive for Time Machine: 1. Physically connect the USB hard drive to your Mac. 2. On your Mac, go to the magnifying glass at the top right of the desktop, and search for disk utility.
CENTRIA WNDR4700/WNDR4720 3. Open the Disk Utility and format your drive, as shown here. The router supports GUID and MBR partitions only. To see how to change the partition scheme, see Change the Partition Scheme on page 69. You can now use Time Machine wirelessly by connecting the USB hard drive to your router. To back up a Mac onto a USB drive attached to the router USB port: 1. From your Mac Desktop, open Macintosh HD or Finder. 2. Click the Connect As button. 3.
CENTRIA WNDR4700/WNDR4720 4. Click Connect. After connecting, you can list connected devices. One extra device, called admin, displays whenever you log in as admin. 5. From the Apple menu, select System Preferences, and then open Time Machine. 6. Click Select Disk and select the backup disk. 7. Click the Use for Backup button to complete your selection. If you do not see the HDD, use Mac Finder to locate it. Then select it in Time Machine. 8. Enter the password (password), and the backup begins.
CENTRIA WNDR4700/WNDR4720 c. On the Energy Saver screen, select Wake for Ethernet network access. d. Click the Back arrow to exit this screen. Your changes are saved. 5. Modify your Security settings. a. From the Apple menu, select System Preferences. b. From the View menu, select Security. c. On the Security screen, leave the Log out after minutes of inactivity check box cleared (not selected).
CENTRIA WNDR4700/WNDR4720 Change the Partition Scheme To run with the router, the partition scheme on your Mac has to be set to either GUID or MBR. To make sure the partition scheme is set to one of these supported schemes: 1. Open the Disk Utility and select your USB drive. 2. Select the Partition tab. 3. Select Volume Scheme and set the number of partitions you would like to use. 4. Click Options, and the Partition options appear. 5. Select GUID Partition Table or Master Boot Record (MBR). 6.
CENTRIA WNDR4700/WNDR4720 All the data on SD card is backed up in a folder on the internal HDD root directory. The folder name is Card_1_Backup_
CENTRIA WNDR4700/WNDR4720 4. Use the Power On/Off button to turn off the router. 5. Open the router side door and release the internal latch as shown. 6. Grab the top and bottom of the HDD with your fingers and pull to remove it. 7. If you are installing a 0.75-inch-thick HDD (this is uncommon), insert the tray into the router. Follow the THIS SIDE UP and the BACK OF PRODUCT signs on the tray to place it in the correct orientation.
CENTRIA WNDR4700/WNDR4720 8. Insert the HDD. The connector is up. 9. Close the latch to secure the HDD in place. 10. Close the side door of the router. If the latch is not in the correct position or the HDD is inserted in the wrong direction, then the side door to the router cannot be closed. When you turn on the router, the HDD LED shows the status of the HDD. See Table 1, LED description on page 10.
CENTRIA WNDR4700/WNDR4720 To format the HDD: 1. Select Advanced > Storage > Advanced Settings. 2. Click the Format Internal Disk button.
6. ReadySHARE Printer S h a re a pri nter c on n e cte d to the US B p or t 6 ReadySHARE Printer is compatible with Macs and Windows PCs. It lets you connect a USB printer to the router’s USB port, and access it wirelessly. This chapter contains the following sections: • ReadySHARE Printer • USB Control Center Utility For more information about ReadySHARE features, visit www.netgear.com/readyshare.
CENTRIA WNDR4700/WNDR4720 ReadySHARE Printer You can connect a USB printer to the router’s USB port, and share it among Windows and Mac computers on the network. To set up ReadySHARE Printer: 1. Connect the USB printer to the router’s USB port with a USB printer cable. 2. Install the USB printer driver software on each computer that will share the printer. If you do not have the printer driver, contact the printer manufacturer to find and download the most recent printer driver software. 3.
CENTRIA WNDR4700/WNDR4720 4. Follow the instructions to install the NETGEAR USB Control Center utility. 5. After you have installed the utility, select the language.
CENTRIA WNDR4700/WNDR4720 6. The first time you access the utility, you are asked to select the printer and click the Connect button. Once the connection is established, the status changes to Manually connected by xxx. You can click the Disconnect button at any time to release the connection. The status then changes to Available. After you click the Connect button once on each computer in the network, the utility on each of them handles the printing queue and handling.
CENTRIA WNDR4700/WNDR4720 • You can set the value for the default time-out time from Tools > Configuration. • The USB Control Center utility must be running for the computer to be able to print to the USB printer attached to the router. If you exit the utility, printing does not work. • Some firewall software, such as Comodo, blocks the ReadySHARE Print utility from accessing the USB printer.
CENTRIA WNDR4700/WNDR4720 USB Control Center Utility The USB Control Center utility allows you to control a shared USB device from your computer that is connected to the USB port on your router. The utility allows you to control a printer and a scanner. You have to install the utility on each computer on the network from which you want to control the device. You can download this utility for PC and Mac at www.netgear.com/landing/en-us/readyshare.aspx.
CENTRIA WNDR4700/WNDR4720 Control Center Configuration Select Tools > Configuration to display the following screen: Automatically execute when logging on Windows. Enable this utility to start automatically when you are logged in to Windows. Timeout. Specify the time-out value for holding the USB resource when it is not in use. Language. Select the display language for this utility. USB Printer The first time you use a printer, click Connect. You might be asked to install the driver for this printer.
CENTRIA WNDR4700/WNDR4720 Once the printer shows Available status, it is no longer grayed out in a Paused state in the Windows Printers window. This USB printer is ready. The utility does not need to hold the connection of this USB printer. Once there is any print job for this printer, the USB utility connects to this USB printer and prints. After the print job is done, the printer status returns to the Paused state.
7. Security Ke epi ng u nwante d c onte nt out of you r n et work 7 This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and devices on your network.
CENTRIA WNDR4700/WNDR4720 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. 1. Select Advanced > Security > Block Sites to display the following screen: 2. Select one of the keyword blocking options: • Per Schedule. Turn on keyword blocking according to the Schedule screen settings. • Always. Turn on keyword blocking all the time, independent of the Schedule screen. 3.
CENTRIA WNDR4700/WNDR4720 Block Services (Port Filtering) Services are functions that server computers perform at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.
CENTRIA WNDR4700/WNDR4720 3. Click Add to add a service. The Block Services Setup screen displays: 4. From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined. 5. If you know that the application uses either TCP or UDP, select the appropriate protocol. If you are not sure, select Both. 6.
CENTRIA WNDR4700/WNDR4720 Schedule Blocking You can specify the days and time that you want to block Internet access. To schedule blocking: 1. Select Advanced > Security > Schedule to display the following screen: 2. Set up the schedule for blocking keywords and services. • Days to Block. Select days on which you want to apply blocking by selecting the appropriate check boxes, or select Every Day to select the check boxes for all days.
CENTRIA WNDR4700/WNDR4720 Security Event Email Notifications To receive logs and alerts by email, provide your email information in the Email screen, and specify which alerts you want to receive and how often. To set up email notifications: 1. Select Advanced > Security > Email to display the following screen: 2. To receive email logs and alerts from the router, select the Turn Email Notification On check box. 3.
8. 8 Administration M a nagi ng your net work This chapter describes the router settings for administering and maintaining your router and home network. See Remote Management on page 117 for information about upgrading or checking the status of your router over the Internet. For information about monitoring Internet traffic, see Traffic Meter on page 125.
CENTRIA WNDR4700/WNDR4720 Upgrade the Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the genie screens when new firmware is available for your product. You can use the Check button on the Router Update screen to check and update to the latest firmware for your product if new firmware is available. To check for new firmware and update your router: 1.
CENTRIA WNDR4700/WNDR4720 View Router Status To view router status and usage information, select Advanced Home or select Administration > Router Status to display the following screen: Router Information Hardware Version. The router model. Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware. GUI Language Version. The localized language of the user interface. LAN Port. • MAC Address. The Media Access Control address.
CENTRIA WNDR4700/WNDR4720 Internet Port (WAN) Setup MAC Address. The Media Access Control address, which is the unique physical address that the Internet (WAN) port of the router uses. IP Address. The IP address that the Internet (WAN) port of the router uses. If no address is shown or the address is 0.0.0, the router cannot connect to the Internet. Connection. This shows if the router is using a fixed IP address on the WAN.
CENTRIA WNDR4700/WNDR4720 To stop the polling entirely, click Stop. Connection Status Button On the Router Status screen in the Internet Port pane, click the Connection Status button to view connection status information. Figure 8. View connection status information The Release button returns the status of all items to 0. The Renew button refreshes the items. The Close Window button closes the Connection Status screen. IP Address. The IP address that is assigned to the router. Subnet Mask.
CENTRIA WNDR4700/WNDR4720 Wireless Settings (2.4 GHz and 5 GHz) The following settings are displayed: Name (SSID). The wireless network name (SSID) that the router uses. The default name for 5 GHz ends in -5G to distinguish it from the 2.4 GHz network. Region. The geographic region where the router is being used. It might be illegal to use the wireless features of the router in some parts of the world. Channel. Identifies the operating channel of the wireless port being used. The default channel is Auto.
CENTRIA WNDR4700/WNDR4720 View Logs of Web Access or Attempted Web Access The log is a detailed record of the websites you have accessed or attempted to access. Up to 256 entries are stored in the log. Log entries appear only when keyword blocking is enabled and no log entries are made for the trusted user. Select Advanced > Administration > Logs. The Logs screen displays. The log screen shows the following information: • Date and time. The date and time the log entry was recorded. • Source IP.
CENTRIA WNDR4700/WNDR4720 Manage the Configuration File The configuration settings of the CENTRIA are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings. Note: For information about backing up your computer onto the router’s internal hard disk drive (HDD) or onto a USB device attached to the router USB port, see Back Up Your Computers on page 62.
CENTRIA WNDR4700/WNDR4720 Erase Under some circumstances, you might want to erase the configuration and restore the factory default settings. Some examples are if you move the router to a different network or if you have forgotten the password. You can use the Reset button on the back of the router (see Factory Settings on page 138), or you can click the Erase button in this screen. Erase sets the user name to admin, the password to password, and the LAN IP address to 192.168.1.
CENTRIA WNDR4700/WNDR4720 3. Click Apply to save your changes. When you use your browser to access the router, the login window displays. If password recovery is enabled, when you click Cancel, the password recovery process starts. You can then enter the saved answers to the security questions to recover the password.
9. 9 Advanced Settings Custom ize you r net work This chapter describes the advanced features of your router. The information is for readers with advanced networking knowledge who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed.
CENTRIA WNDR4700/WNDR4720 Advanced Wireless Settings Select Advanced > Advanced Setup > Wireless Settings to display the following screen: The following settings are available in this screen: Enable Wireless Router Radio. You can completely turn off the wireless portion of the wireless router by clearing this check box. Select this check box again to enable the wireless portion of the router.
CENTRIA WNDR4700/WNDR4720 Turn off wireless signal by schedule. You can use this feature to turn off the wireless signal from your router at times when you do not need a wireless connection. For example, you could turn it off for the weekend if you leave town. WPS Settings.You can add WPS devices to your network. AP Mode. You can set up the CENTRIA as a wireless AP (access point). See Wireless AP on page 101. Wireless Card Access List.
CENTRIA WNDR4700/WNDR4720 Wireless AP The CENTRIA can be configured as a wireless AP. This mode lets you add a second router to your network. To use the wireless AP feature, you need two routers: one set up as a router and the other set up as a wireless AP. For example, you could install the first router in a room like a home office that has your Internet connection. Then, set up the second router as a wireless AP. Place the router that is an AP in a different room that has your home entertainment center.
CENTRIA WNDR4700/WNDR4720 Wireless Repeating Function (WDS) You can set the CENTRIA up to be used as a wireless access point (AP). Doing this enables the router to act as a wireless repeater. A wireless repeater connects to another wireless router as a client where the network to which it connects becomes the ISP service. Wireless repeating is a type of Wireless Distribution System (WDS).
CENTRIA WNDR4700/WNDR4720 The router is always in dual-band concurrent mode, unless you turn off one radio. If you enable the wireless repeater in either radio band, the wireless base station or wireless repeater cannot be enabled in the other radio band. However, if you enable the wireless base station in either radio band and use the other radio band as a wireless router or wireless base station, dual-band concurrent mode is not affected.
CENTRIA WNDR4700/WNDR4720 Repeater IP Address. If your router is the repeater, enter the IP address of the other access point. Disable Wireless Client Association. If your router is the repeater, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed. - If you are setting up a point-to-point bridge, select this check box.
CENTRIA WNDR4700/WNDR4720 2. Select Advanced > Advanced Setup > Wireless Repeating Function to display the Wireless Repeating Function screen. Scroll to view more settings 3. Select the Enable Wireless Repeating Function check box and select the Wireless Base Station radio button. 4. Enter the MAC address for one or more repeater units. 5. Click Apply to save your changes.
CENTRIA WNDR4700/WNDR4720 4. Fill in the Repeater IP Address field. This IP address must be in the same subnet as the base station, but different from the LAN IP address of the base station. 5. Click Apply to save your changes. 6. Verify connectivity across the LANs. A computer on any wireless or wired LAN segment of the router can connect to the Internet or share files and printers with any other wireless or wired computer or server connected to the other access point.
CENTRIA WNDR4700/WNDR4720 the web page request message to www.example.com, your router stores the original information and then modifies the source information in the request message, performing Network Address Translation (NAT): • The source address is replaced with your router’s public IP address. This is necessary because your computer uses a private IP address that is not globally unique and cannot be used on the Internet.
CENTRIA WNDR4700/WNDR4720 An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you have to also allow incoming traffic on port 113 to reach the originating computer.
CENTRIA WNDR4700/WNDR4720 Internet to initiate a connection to a server computer on your network. Normally, your router ignores any inbound traffic that is not a response to your own outbound traffic. You can configure exceptions to this default rule by using the port forwarding feature. A typical application of port forwarding can be shown by reversing the client-server relationship from the previous web server example.
CENTRIA WNDR4700/WNDR4720 • Port triggering does not require that you know the computer’s IP address in advance. The IP address is captured automatically. • Port forwarding requires that you specify the computer’s IP address during configuration, and the IP address can never change. • Port triggering requires specific outbound traffic to open the inbound ports, and the triggered ports are closed after a period of no activity. • Port forwarding is always active and does not need to be triggered.
CENTRIA WNDR4700/WNDR4720 Add a Custom Service To define a service, game, or application that does not appear in the Service Name list, first determine which port number or range of numbers the application uses. Usually, you can determine this information by contacting the publisher of the application or the relevant user groups or news groups. To add a custom service: 1. Select Advanced > Advanced Setup > Port Forwarding/Port Triggering. 2. Select Port Forwarding as the service type. 3.
CENTRIA WNDR4700/WNDR4720 2. Click Edit Service or Delete Service. Application Example: Making a Local Web Server Public If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server. To make a local web server public: 1. Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation. In this example, your router always gives your web server an IP address of 192.168.1.33. 2.
CENTRIA WNDR4700/WNDR4720 To configure port triggering, you need to know which inbound ports the application needs, and the number of the outbound port that will trigger the opening of the inbound ports. Usually, you can determine this information by contacting the publisher of the application or the relevant user groups or news groups. To set up port triggering: 1. Select Advanced > Advanced Setup > Port Forwarding/Port Triggering. 2.
CENTRIA WNDR4700/WNDR4720 7. In the Service User list, select Any (the default) to allow this service to be used by any computer on the Internet. Otherwise, select Single address, and enter the IP address of one computer to restrict the service to a particular computer. 8. Select the service type, either TCP or UDP or both (TCP/UDP). If you are not sure, select TCP/UDP. 9. In the Triggering Port field, enter the number of the outbound traffic port that you want to cause the inbound ports to open. 10.
CENTRIA WNDR4700/WNDR4720 For example, for DynDNS.org, select www.dyndns.org. 4. Type the host name (or domain name) that your Dynamic DNS service provider gave you. 5. Type the user name for your Dynamic DNS account. This is the name that you use to log in to your account, not your host name. 6. Type the password (or key) for your Dynamic DNS account. 7. If your Dynamic DNS provider allows the use of wildcards in resolving your URL, you can select the Use Wildcards check box to activate this feature.
CENTRIA WNDR4700/WNDR4720 To set up a static route: 1. Select Advanced > Advanced Setup > Static Routes, and click Add to display the following screen: 2. In the Route Name field, type a name for this static route (for identification purposes only.) 3. Select the Private check box if you want to limit access to the LAN only. If Private is selected, the static route is not reported in RIP. 4. Select the Active check box to make this route effective. 5. Type the IP address of the final destination. 6.
CENTRIA WNDR4700/WNDR4720 Remote Management The remote management feature lets you upgrade or check the status of your CENTRIA over the Internet. To set up remote management: 1. Select Advanced > Advanced Setup > Remote Management. Note: Be sure to change the router’s default login password to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. 2.
CENTRIA WNDR4700/WNDR4720 USB Settings For added security, the router can be set up to share only approved USB devices. See Specify Approved USB Devices on page 60 for the procedure. Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.
CENTRIA WNDR4700/WNDR4720 UPnP Portmap Table. The UPnP Portmap Table displays the IP address of each UPnP device that is currently accessing the router and which ports (internal and external) that device has opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address. 3. Click Apply to save your settings. IPv6 You can use this feature to set up an IPv6 Internet connection type if genie does not detect it automatically.
CENTRIA WNDR4700/WNDR4720 Auto Detect Fields In the IPv6 screen, when you select Auto Detect from the drop-down list, the following screen displays. The Connection Type field indicates the connection type detected. The following fields are also included in this screen: IPv6 LAN Setup Router's IPv6 Address on WAN. The IPv6 address acquired for the router's WAN (or Internet) interface.
CENTRIA WNDR4700/WNDR4720 router blocks this packet. This function has two modes. The default is Secured mode, which checks both TCP and UDP packets. For Open mode, the checking is applied only to the UDP connection. Auto Config In the IPv6 screen, when you select Auto Config from the drop-down list, the following screen displays. The following fields are included in this screen: DHCP User Class.
CENTRIA WNDR4700/WNDR4720 6to4 Tunnel In the IPv6 screen, when you select 6to4 Tunnel from the drop-down list, the following screen displays. The following fields are included in this screen: Remote 6to4 Relay Router. The remote relay router to which your router creates the 6to4 tunnel. If your ISP provides the address of its own relay router, you can put it here. You can also leave it as Auto and the router uses any remote relay router that is available.
CENTRIA WNDR4700/WNDR4720 Fixed In the IPv6 screen, when you select Fixed from the drop-down list, the following screen displays. The following fields are included in this screen: IPv6 Fixed WAN Setup IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router's WAN interface. Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway, which is supposed to be on the router's WAN interface. Primary/Secondary DNS Server.
CENTRIA WNDR4700/WNDR4720 DHCP In the IPv6 screen, when you select DHCP from the drop-down list, the following screen displays. The following fields are included in this screen: User Class. Most people do not need to fill in this field, but if your ISP has given you a specific host name, enter it here. Domain Name. This is not needed for Internet connections. You can type the domain name of your ISP. For example, if your ISP's mail server is mail.xxx.yyy.zzz, you would type xxx.yyy.zzz as the domain name.
CENTRIA WNDR4700/WNDR4720 PPPoE In the IPv6 screen, when you select PPPoE from the drop-down list, the following screen displays. The following fields are included in this screen: Login. This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP.com, then you would put JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T-DSL) require that you use your full email address when you log in.
CENTRIA WNDR4700/WNDR4720 To monitor Internet traffic: 1. Click Advanced > Advanced Setup > Traffic Meter to display the following screen. Scroll to view more settings 2. To enable the traffic meter, select the Enable Traffic Meter check box. 3. If you would like to record and restrict the volume of Internet traffic, select the Traffic volume control by radio button. You can select one of the following options for controlling the traffic volume: No Limit.
10. 10 Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information.
CENTRIA WNDR4700/WNDR4720 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network Be sure to restart your network in this sequence: 1. Turn off and unplug the modem. 2. Turn off the router and computers. 3. Plug in the modem and turn it on. Wait 2 minutes. 4. Turn on the router and wait 2 minutes. 5. Turn on the computers.
CENTRIA WNDR4700/WNDR4720 Network Settings Make sure that the network settings of the computer are correct: • Wired and wirelessly connected computers need to have network (IP) addresses on the same network as the router. The simplest way to do this is to configure each computer to obtain an IP address automatically using DHCP. • Some cable modem service providers require you to use the MAC address of the computer initially registered on the account.
CENTRIA WNDR4700/WNDR4720 If the error persists, you might have a hardware problem and should contact technical support at www.netgear.com/support. HDD LED Is Red or Red and Green • If the HDD LED is solid green plus red, the internal hard disk drive (HDD) is 85% full. • If the HDD LED is blinking green and red, the HDD is 95% full. • If the HDD LED is solid red, the HDD is not formatted, the HDD connection is loose, or there is a failure alert.
CENTRIA WNDR4700/WNDR4720 Cannot Log In to CENTRIA If you are unable to log in to CENTRIA from a computer on your local network, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous section. • Make sure that your computer’s IP address is on the same subnet as the router. If you are using the recommended addressing scheme, your computer’s address should be in the range of 192.168.1.2 to 192.
CENTRIA WNDR4700/WNDR4720 If your router cannot obtain an IP address from the ISP, you might need to force your cable or DSL modem to recognize your new router by restarting your network, as described in Sequence to Restart Your Network on page 128. If your router is still unable to obtain an IP address from the ISP, the problem might be one of the following: • Your Internet service provider (ISP) might require a login program.
CENTRIA WNDR4700/WNDR4720 Troubleshoot PPPoE If you are using PPPoE, try troubleshooting your Internet connection. To troubleshoot a PPPoE connection: 1. Log in to the router. 2. Select Administration > Router Status. 3. Click Connection Status. If all of the steps indicate OK, then your PPPoE connection is up and working. If any of the steps indicate Failed, you can attempt to reconnect by clicking Connect. The router continues to attempt to connect indefinitely.
CENTRIA WNDR4700/WNDR4720 Changes Not Saved If the router does not save the changes you make in the router interface, check the following: • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost. • Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser’s cache.
CENTRIA WNDR4700/WNDR4720 Restore the Factory Settings and Password This section explains how to restore the factory settings, changing the router’s administration password back to password. You can erase the current configuration and restore factory defaults in two ways: • Use the Erase function of the router (see Erase on page 96). • Use the Reset button on the back of the router. See Factory Settings on page 138.
CENTRIA WNDR4700/WNDR4720 Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs are on for the switch ports that are connected to your computer and router. • Wrong network configuration Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer.
A. Supplemental Information A This appendix provides factory default settings and technical specifications for the CENTRIA WNDR4700/WNDR4720.
CENTRIA WNDR4700/WNDR4720 Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least 7 seconds. The router resets, and returns to the factory configuration settings shown in the following table. Table 4. Factory default settings Feature Router login Internet connection Local network (LAN) Default behavior User login URL www.routerlogin.com or www.routerlogin.
CENTRIA WNDR4700/WNDR4720 Table 4. Factory default settings (Continued) Feature Wireless Firewall Default behavior Wireless communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto* Country/region United States in the US, otherwise varies by region RF channel 6 until region selected Operating mode 2.
CENTRIA WNDR4700/WNDR4720 Table 5. WNDR4700/WNDR4720 Router specifications (Continued) Feature Description LAN 10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45 WAN 10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45 Wireless Maximum wireless signal rate complies with the IEEE 802.11 standard. See the footnote for the previous table. Radio data rates Auto Rate Sensing Data encoding standards IEEE 802.11n version 2.0 IEEE 802.11n, IEEE 802.11g, IEEE 802.11b 2.4 GHz IEEE 802.11n, IEEE 802.11a 5.
