Wireless-N 300 Router Setup Manual NETGEAR, Inc. 350 E. Plumeria Drive San Jose, CA 95134 USA September 2009 208-10416-01 v1.
©2009 by NETGEAR, Inc. All rights reserved. Trademarks NETGEAR and the NETGEAR logo are trademarks of NETGEAR. Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Wi-Fi Protected Setup is a trademark of the Wi-Fi Alliance. Other brand and product names are registered trademarks or trademarks of their respective holders.
Contents Wireless-N 300 Router Setup Manual Getting to Know Your Wireless Router................................................................................ 1 Unpacking Your New Router ............................................................................................. 1 Hardware Features ............................................................................................................ 3 Front Panel .....................................................................................
Obtaining an Internet IP Address .................................................................................... 32 Troubleshooting PPPoE ............................................................................................ 33 Troubleshooting Internet Browsing ........................................................................... 34 Using the Ping Utility to Troubleshoot .............................................................................
Getting to Know Your Wireless Router Congratulations on your purchase of a NETGEAR® high-speed wireless router, the Wireless-N 300 Router Model WNR2000v2. Before you begin installing your router, check the package contents (see “Unpacking Your New Router” on page 1). Become familiar with the front and back panels of your router—especially the status lights—and the important information on the router label (see “Hardware Features” on page 3).
To prepare your router for installation: 1. Carefully peel off the protective film covering both sides of your router (see Figure 1). Figure 1 2. Set up your wireless router by inserting the tabs of the stand (supplied with your router) into the slots on the bottom of your router as shown in Figure 2. Then, remove the protective film covering the status light panel of the router. Figure 2 3.
Hardware Features Before you install and connect your router, take a moment to become familiar with the front and back panels of the router—especially the status lights on the front panel. Front Panel The router front panel, shown in Figure 3, contains status lights. (For more information on interpreting the status lights, see “Verifying Your Connection” on page 16 and “Checking Basic Router Functions” on page 29.
You can use the status lights to verify various conditions. Table 1. Status Light Descriptions Label 1. Power 2. Internet 3. Wireless Activity Description Solid Amber The router is performing the power-on self-test diagnostic. Solid Green The power is on and the router is ready. Fast blink–Green A software update is in progress. Slow blink–Green Firmware is corrupted. See “Checking Basic Router Functions” on page 29 for instructions on restoring your router firmware.
Back Panel The router back panel, shown in Figure 4, contains port connections. 1 2 3 4 5 6 Figure 4 Viewed from top to bottom, the rear panel contains the following elements: 1. Wireless On/Off button. 2. Restore factory settings button. Press for approximately 5 seconds to reset the router to the factory default settings. 3. Four Local Area Network (LAN) 10/100 Mbps Ethernet ports for connecting the router to your local computers. 4.
Router Label The label on the back of the wireless router shows the router’s MAC address, serial number, security PIN, and factory default login information. 1. The ports on the router are color-coded to distinguish your Internet port from the other four ports that connect to the wired computer(s) on your Local Area Network (LAN). Figure 5 Positioning Your Wireless Router The wireless router lets you access your network from virtually anywhere within the operating range of your wireless network.
Installing Your Wireless Router To help you set up your router and get on the Internet quickly, the Resource CD contains a Smart Wizard™ Installation Assistant. The Installation Assistant walks you through the steps required to connect your router, modem, and PC(s); configure your wireless settings; and enable wireless security for your network.
3. Configure your wireless network and select wireless security settings to protect your wireless network (see “Configuring Your Wireless Network” on page 21). Updating Your Router Firmware NETGEAR is always improving the operability and features included with your router. To make it easy for you to receive the best, most up-to-date features of your router, NETGEAR provides a variety of methods for updating your product.
Installing Your Router Using the Smart Wizard The Smart Wizard setup procedure should take about 15 minutes to complete. Before using the Smart Wizard, ensure that: • You are using a PC with Windows Vista, Windows 2000, or Windows XP with Service Pack 2, and with a wired Ethernet connection, not a wireless connection. • You have an Internet service connection through an Internet Service Provider (ISP). • You have the configuration information provided by your ISP.
The Smart Wizard guides you through installing your router, connecting your router to the Internet, configuring your wireless network settings, and selecting the optimum security protection for your network. If you choose not to select a security option during installation, you can always access the router’s user interface later to select a security option (see “Configuring Your Wireless Network” on page 21).
Accessing Your Router After Installation The Smart Wizard only appears when you first install the router or when the router is in its factory default state (for example, if you have reset the router to its default factory settings). If you want to change the settings after installing and configuring your router using the Smart Wizard, you must open a browser window and log in to the router. You will also be prompted to check for new router firmware.
Manually Installing Your Router Before installing and connecting your router manually, review the list below and make sure that you have all of the necessary information. Use the procedures in this topic if you are an advanced user, or a user of Macintosh and Linux systems. • • Internet service connection through an Internet Service Provider (ISP). The configuration information your ISP gave you.
Connecting Your Wireless Router Before you install your wireless router, make sure that the Internet Protocol (TCP/IP) Property settings on your computer are set to “automatically obtain an IP address” using DHCP and “Obtain DNS server address automatically.” You can check these settings by looking at the TCP/IP Properties of your Internal Network Connections, which are accessible through the Control Panel of your computer.
5. Locate the Ethernet cable that came with your NETGEAR product. Securely insert one end of the Ethernet cable into your modem (C) and the other end into the Internet port of the wireless router (D). (The cable and the Internet port label are color coded.) Internet Internet C 1 2 3 4 D Figure 8 6. Locate the cable (A) that is still attached to your computer (see step 4). Securely insert that cable into a port on the router, such as port 4 (E), as shown in Figure 9.
8. Review that your network is now set up (as shown in Figure 10); you are ready to start your network. Internet • • 8+. • • • • • • Figure 10 9. Start your network in the correct sequence, as described below. Failure to start or restart your network in the correct sequence could prevent you from accessing the Internet. To start your network: 1. Plug in and turn on the cable or DSL modem. Wait 2 minutes. 2.
Internet 1 2 3 4 F Figure 11 3. Turn on your computer. It will take several minutes for your router to establish a connection with your computer and your Internet provider. For DSL customers, if software logs you in to the Internet, do not run that software. You might need to go to the Internet Explorer Tools menu, Internet Options, Connections tab and select “Never dial a connection.
Power. The power light should turn solid green. If it does not, see “Checking Basic Router Functions” on page 29. Internet. The Internet port light should be lit. If it is not, make sure the Ethernet cable is securely attached to the wireless router Internet port and the modem, and that the modem is powered on. Wireless. The wireless light should be lit after turning on the wireless router. LAN. A LAN light (1-4) should be lit for each connected computer on your network.
A login window similar to the one shown in Figure 13 will display. Figure 13 2. When prompted, enter admin for the router user name and password for the router password, both in lowercase letters. (For security reasons, the router has its own user name and password.) The router user name and password are not the same as any user name or password you might use to log in to your Internet connection. The Firmware Upgrade Assistant screen will display. 3. Click Yes to check for new firmware (recommended).
5. From the menu options in the left navigation pane, click Setup Wizard. The Setup Wizard screen will display. Figure 14 6. Select one of the following options: • Select Yes to allow the Setup Wizard to detect your Internet connection. When prompted, click Next. The wizard will assist you with configuring your wireless router to access the Internet. If you cannot connect to the wireless router, check the Internet Protocol (TCP/IP) properties in the Network Connections section of your Control Panel.
If you do not connect successfully: • Review your settings and make sure that you have selected the correct options and typed everything correctly. • Contact your ISP to verify that you have the correct configuration information. • Read “Troubleshooting” on page 28. If problems persist, register your NETGEAR product and contact NETGEAR Technical Support.
Configuring Your Wireless Network This section describes additional configuration and testing for your network, after you have performed basic installation of the Wireless-N 300 Router. For a wireless connection, the router and each wireless computer must use the same SSID, also called the wireless network name, and the same wireless security. NETGEAR strongly recommends that you use wireless security. Indoors, computers can connect over wireless networks at a range of several hundred feet.
• The wireless mode (802.11g/b, or 802.11n) that each wireless adapter supports. • Wireless security option. NETGEAR strongly recommends that you use wireless security. To successfully implement wireless security, check each wireless adapter to determine which wireless security option it supports. To set up basic wireless connectivity: 1. Log in to the wireless router as described in “To access the router:” on page 17. 2.
To access the Internet from any computer connected to your wireless router, launch a browser such as Microsoft Internet Explorer or Netscape Navigator. You should see the wireless router’s Internet LED blink, indicating communication to the ISP.
2. On the router main menu, select Add a WPS Client. The Add WPS Client wizard screen displays. Click Next. Figure 15 3. Select the method for adding the WPS client. A WPS client can be added using the push- button method or the PIN method. • Using the Push-Button. This is the preferred method. – Select the Push-Button radio box and either press the WPS push-button on the router or click the soft WPS push-button on the screen (as shown below).
– Then, enter this PIN in the Enter Client’s PIN field provided on the router and click Next. You have 4 minutes to enable WPS on the router using this method. Figure 17 Using either method, the client wireless device will attempt to detect the WPS signal from the router and establish a wireless connection in the time allotted. • • If no connection is detected: – WPS did not establish a secure connection with a wireless device.
To access the Internet from any computer connected to your wireless router, launch a browser such as Microsoft Internet Explorer or Netscape Navigator. You should see the wireless router’s Internet LED blink, indicating communication to the ISP. If you are planning a mixed network of WPS capable devices and non-WPS capable devices, NETGEAR suggests that you set up your wireless network and security settings manually first, and only use WPS for adding the WPS capable devices.
Your wireless router is now configured to provide Internet access for your network. Your wireless router automatically connects to the Internet when one of your computers requires access. It is not necessary to run a dialer or login application such as Dial-Up Networking or Enternet to connect, log in, or disconnect. These functions are performed automatically by the wireless router as needed.
Troubleshooting If you have difficulties accessing the Internet, use the Basic Setup Checklist to make sure that you have connected and set up your router correctly. If your basic setup is correct, then look for your problem in one of the subsequent sections. For more information, refer to the online User Manual. A link to this document is included on the Resource CD, and is also available from the router interface, after the router is installed. Click Documentation on the main menu.
– • Some cable modem services require you to use the MAC address of the computer registered on the account. If so, in the Router MAC Address section of the Basic Settings menu, select “Use this Computer’s MAC Address.” Click Apply to save your settings. Restart the network in the correct sequence. Check the router status lights to verify correct router operation.
To restore your firmware: a. Make sure your PC is connected to your router and the router is powered on. b. Insert the Resource CD that came with your router into your PC. – The CD will automatically start and detect the language you are using on your PC. Select a different language option, if you prefer. – If the CD does not automatically start, browse the CD and double-click on . c. Click Supporting Software, then Netgear Firmware Recovery Utility, and follow the prompts for the recovery process. d.
b. Make sure that power is turned on to the connected computer. c. Be sure you are using Ethernet cables like the cable that was supplied with the wireless router. See “Connecting Your Wireless Router” on page 13 for instructions. For more information on WPS functionality and advanced features, see the online User Manual.
• If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services, for example, converting ADSL or Cable data into Ethernet networking information. NETGEAR does not support such a configuration. Checking the Internet Service Connection If your router is unable to access the Internet, check the Internet connection, and then check the wireless router. • Internet Connection.
• Your service provider might require a login. Ask your service provider whether they require a PPP over Ethernet (PPPoE) login. • You might have incorrectly set the service name, user name or password. See “Troubleshooting PPPoE” on page 33. • Your service provider might check for your computer's host name. Assign the computer Host Name of your ISP account to the wireless router on the Basic Settings screen.
Troubleshooting Internet Browsing If your wireless router can obtain an IP address but your computer is unable to load any web pages from the Internet, check the following: • Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically, your ISP will provide the addresses of one or two DNS servers for your use.
• • Wrong physical connections – Make sure the LAN port light is on. If the light is off, follow the instructions in “Basic Setup Checklist” on page 28. – Check that the corresponding lights are on for your computer’s network interface card. Wrong network configuration – Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer.
Technical Specifications Default Configuration Settings This section provides factory default settings and technical specifications for the Wireless-N 300 Router Model WNR2000v2. Table 2. Home Router Default Configuration Settings Feature Default Setting Router Login Router Login URL http://www. routerlogin.net; http://www.routerlogin.com; or http://192.168.1.
Table 2. Home Router Default Configuration Settings (continued) Feature Default Setting Wireless Wireless Communication Enabled SSID Name NETGEAR Security Disabled Broadcast SSID Enabled Transmission Speed Autoa Country/Region United States (North America only; otherwise varies by country and region) RF Channel 11 in North America, 13 in most other regions Operating Mode Up to 145 Mbps Data Rate Best Output Power Full a. Maximum Wireless signal rate derived from IEEE Standard 802.
Restoring the Default Password and Configuration Settings You can restore the factory default configuration settings that reset the router’s user name to admin, the password to password, and the IP address to 192.168.1.1. This procedure will erase all the current configuration settings and restore the factory defaults. To restore the factory default configuration settings: 1.
Related Documents This section provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Table 3. Related Documents Document Link Internet Networking and TCP/IP Addressing http://documentation.netgear.com/reference/enu/tcpip/index.htm Preparing a Computer for Network Access http://documentation.netgear.com/reference/enu/wsdhcp/index.htm Glossary http://documentation.netgear.com/reference/enu/glossary/index.
Registration and Certifications Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register. You must register before you can use our telephone support service. Product updates and Web support are always available by going to: http://www.NETGEAR.com/support. Setup documentation is available on the CD, on the support website, and on the documentation website.
