XAV1004 Powerline AV Ethernet Adapter User Guide NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134 USA 202-10470-01 v1.
© 2009 by NETGEAR, Inc. All rights reserved. Technical Support Please refer to the support information card that shipped with your product. By registering your product at http:// www.netgear.com/register, we can provide you with faster expert technical support and timely notices of product and software upgrades. NETGEAR, INC. Support Information Phone: 1-888-NETGEAR, for US & Canada only. For other countries, see your Support information card. E-mail: support@netgear.
• • • • • • • • • • • • • Do not push any objects into the openings of your system. Doing so can cause fire or electric shock by shorting out interior components. Use the product only with approved equipment. Allow the product to cool before removing covers or touching internal components. Operate the product only from the type of external power source indicated on the electrical ratings label.
reception, which is found by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • • • • Reorient or relocate the receiving antenna Increase the separation between the equipment or devices Connect the equipment to an outlet other than the receiver’s Consult a dealer or an experienced radio/TV technician for assistance Canadian Department of Communications Industry Canada (IC) Notice This Class B digital apparatus complies wi
Contents XAV1004 Powerline AV Ethernet Adapter User Guide About This Manual Conventions, Formats, and Scope ..................................................................................... i How to Print This Manual .................................................................................................. ii Revision History .................................................................................................................
Chapter 3 Troubleshooting Product Registration, Support, and Documentation .......................................................3-1 Basic Functioning ...........................................................................................................3-1 Troubleshooting Tips ......................................................................................................3-2 Problems After Changing Network Encryption Key ........................................................
About This Manual The NETGEAR® XAV1004 Powerline AV Ethernet Adapter User Guide describes how to install, configure and troubleshoot the XAV1004 Powerline AV Ethernet Adapter. The information in this manual is intended for readers with intermediate computer and Internet skills. Conventions, Formats, and Scope The conventions, formats, and scope of this manual are described in the following paragraphs: • • Typographical Conventions.
XAV1004 Powerline AV Ethernet Adapter User Guide Danger: This is a safety warning. Failure to take heed of this notice may result in personal injury or death. • Scope. This manual is written for the Powerline AV Ethernet Adapter according to these specifications: Product Version XAV1004 Powerline AV Ethernet Adapter Manual Publication Date September 2009 Note: Product updates are available on the NETGEAR, Inc. website at http://www.netgear.com/support.
Chapter 1 Installation and Basic Configuration This chapter describes the XAV1004 Powerline AV Ethernet Adapter and explains how to install it and use the Security button to customize the encryption. For information about using the XAV1004 configuration utility to configure Powerline security or to prioritize Powerline network traffic with Quality of Service (QoS) features, see Chapter 2, “Securing and Configuring Your Powerline Network.
XAV1004 Powerline AV Ethernet Adapter User Guide How the Powerline AV Ethernet Adapter Fits in Your Network You can use Powerline AV Ethernet Adapters to extend your Ethernet network anywhere in your house using your existing electrical power line. The following figure shows an example of a Powerline network that uses both an XAV101 and an XAV1004 Powerline device.
XAV1004 Powerline AV Ethernet Adapter User Guide XAV1004 Front View The front view of the XAV1004 is shown in the following illustration: Ethernet LED Powerline LED Power LED (“Pick A Plug”) Figure 1-2 The following table describes the status lights (LEDs) on the front of the XAV1004. Table 1-1. XAV1004 LEDs Item Description Ethernet LED • Solid green. The Ethernet port is linked, but there is no activity. • Blinking green. There is traffic between an Ethernet port and the Powerline network.
XAV1004 Powerline AV Ethernet Adapter User Guide Table 1-1. XAV1004 LEDs (continued) Item Description (continued) Ethernet ports Use these four ports to connect to connect the XAV1004 to peripheral devices, such as gaming consoles, DVD players, internet phones, or storage devices. The ports use a QoS priority algorithm to determine levels of service. For more information about connecting devices to these ports, see “Connecting Devices to the XAV1004” on page 1-7.
XAV1004 Powerline AV Ethernet Adapter User Guide Table 1-2. XAV1004 Ethernet Ports and Buttons Item Description Ethernet ports Use these four ports to connect to connect the XAV1004 to peripheral devices, such as gaming consoles, DVD players, internet phones, or storage devices. The ports use a QoS priority algorithm to determine levels of service. For more information about connecting devices to these ports, see “Connecting Devices to the XAV1004” on page 1-7.
XAV1004 Powerline AV Ethernet Adapter User Guide Installing Your Powerline AV Ethernet Adapter To prepare for installation: 1. Familiarize yourself with the Powerline AV Ethernet Adapter. The front panel has three lights: Ethernet, Powerline, and Power. The back panel has four Ethernet ports, a Security button, and a Reset button. 2.
XAV1004 Powerline AV Ethernet Adapter User Guide If you are not using any streaming media devices, you can use Port 1 for gaming, video, or internet telephones, anything where you do not want a delay or interruption. Whatever Port 1 doesn’t use is available for Port 2. • Port 2 (light green) offers a MEDIUM priority quality of service, and gets the next priority after Port 1. Use for gaming, video, or internet telephones.
XAV1004 Powerline AV Ethernet Adapter User Guide 2. When all peripheral devices are connected, connect the XAV1004 power cord into the unit and into a power outlet. 3. Wait up to 80 seconds for the XAV1004 to be recognized by the Powerline network. Installation and Basic Configuration 1-8 v1.
Chapter 2 Securing and Configuring Your Powerline Network This chapter describes Powerline network security, and describes how to use the XAV1004 Powerline Utility. You can use the Powerline Utility to configure encryption for your Powerline network and to check the link rate of traffic passing through the Powerline network. Understanding Powerline Network Security Powerline devices on the same network must use an identical encryption key.
XAV1004 Powerline AV Ethernet Adapter User Guide Changing the Default Encryption Key using Push 'N' Secure Push 'N' Secure lets you set the default encryption key on each Powerline device in your Powerline network. To set the encryption key for each device, follow these steps: 1. Verify that the XAV1004 is connected to an electrical outlet, and make sure the device’s encryption key is set to HomePlugAV (the default value).
XAV1004 Powerline AV Ethernet Adapter User Guide You should install this utility if you want to do any of the following: • Set your own unique Powerline network encryption key • Check the link rate of traffic passing through the Powerline network. • Enable or disable the LEDs. • Upgrade the firmware to the latest version. To install the Powerline Utility: 1. Insert the Resource CD into a CD drive on the computer that is connected to your router or Powerline device (XAV101 or XAV1004)1.
XAV1004 Powerline AV Ethernet Adapter User Guide • Select the CD drive, and click the Autorun.exe executable file. 2. Click Next, and follow the wizard prompts. When the wizard is done, it informs you that it has finished installing the utility on your computer. 3. Click Finish. The NETGEAR Powerline Utility icon appears on your desktop.
XAV1004 Powerline AV Ethernet Adapter User Guide 1. On the Main tab, click the device name for a remote Powerline device to highlight it. Figure 2-2 2. Click Factory Reset, and a confirmation message displays. 3. Click OK to reset the device. A message indicates whether or not the operation succeeded. 4. After you have reset each device, check that the Main tab lists all devices in the network. If it does not, click the Scan button to see all the devices in the network.
XAV1004 Powerline AV Ethernet Adapter User Guide Running the Powerline Utility You can start the Powerline Utility by clicking the NETGEAR Powerline Utility icon on your desktop, or from the Windows Program menu. The Powerline Utility displays its Main tab: 4 Figure 2-3 Note the message at the bottom of the screen regarding the power saving feature. If the unit goes into power saving mode, the configuration utility will not find it.
XAV1004 Powerline AV Ethernet Adapter User Guide Table 2-1. Configuration Utility Main Tab (continued) Field or Button Description Location This column shows whether the device is local or remote. The local device is the one connected with an Ethernet cable to the computer that you are using to run this utility. Quality This indicates the Quality of Service (QoS), or the type of traffic that can be handled smoothly: HD Video, DVD Video, or Data. • HD Video.
XAV1004 Powerline AV Ethernet Adapter User Guide Changing the Network Encryption Key You can change the network encryption key from the Security tab: Figure 2-4 1. To change the encryption key for a remote device, you must enter the password for the device. The password is printed on the product label. Note: Be sure to save the encryption key for your records after you change it. The encryption key will always display as HomePlugAV after changing. 2.
XAV1004 Powerline AV Ethernet Adapter User Guide Note: Be sure to change the password of remote devices before changing it on the local device so that you can maintain connectivity throughout this process. 3. Enter the device password in the Set Device Password window: Figure 2-6 The device password is on the product label. 4. Click OK. 5. Type the network encryption key into the Apply the Encryption Key Setting field, and click Set Selected Devices. 6. Select the Main tab, and click Scan.
XAV1004 Powerline AV Ethernet Adapter User Guide Adding a Device from a Locally Connected Computer Follow these steps: 1. Plug the new Powerline AV Ethernet Adapter into an available AC power outlet. Connect the Ethernet cable that came with the adapter to the adapter’s Ethernet port and an Ethernet port on the computer. 2. Start the Powerline Utility, which displays its Main tab. Wait for the utility to detect the new device. 3. Click the Security tab. Figure 2-7 4.
XAV1004 Powerline AV Ethernet Adapter User Guide Returning to the Default Network Encryption Key Follow these steps: 1. Plug the new device into an AC power outlet. 2. Start the XAV1004 Configuration Utility and wait for the utility to detect the devices in your Powerline network. Check that all the devices in the established network are displayed on the Main tab. Note: Before you can reset a remote device, you must enter its password. The password is printed on the product label. 3.
XAV1004 Powerline AV Ethernet Adapter User Guide 5. Select the Main tab, and then click Scan. Check that all devices are detected with your network encryption key. Prioritizing Traffic on the Powerline Network (QoS) You can prioritize data traffic on your Powerline network by setting the Quality of Service (QoS) for each Powerline device in your network.
XAV1004 Powerline AV Ethernet Adapter User Guide 5. (Optional) Select TOS Bits, and select the priorities for each TOS bit from the drop down lists. Note: If both VLAN Tags and TOS Bits are enabled and a frame contains both, the VLAN values will override the TOS values. 6. Click Apply to set the QoS priority for the selected device.
Chapter 3 Troubleshooting This chapter gives information about troubleshooting your XAV1004 Powerline AV Ethernet Adapter. Product Registration, Support, and Documentation Register your product at http://www.netgear.com/register. Registration is required before you can use our telephone support service. Product updates and Web support are always available by going to: http://www.netgear.com/support.
XAV1004 Powerline AV Ethernet Adapter User Guide Troubleshooting Tips The following table lists problems and recommendations. Problem Recommendation Power LED is off. Make sure that power is supplied to the electrical outlet, and the Powerline device is not plugged into an extension cord, power strip, or surge protector. Powerline LED is off. The devices cannot find each other. Make sure that the Powerline devices are plugged into outlets with power, and that they use the same network encryption key.
XAV1004 Powerline AV Ethernet Adapter User Guide 1. Open the XAV1004 Powerline Utility and select the Security tab. Figure 3-1 2. Select the local device. 3. For each remote device, enter its password (printed on the product label), and then select it. 4. Click the Use Default (Public Network) button, and then click the Set Selected Devices button. 5. Select the Main tab, and check that the utility detects all the Powerline AV Ethernet Adapters in your Powerline network.
Appendix A Technical Specifications This appendix provides technical specifications for the XAV1004 Powerline AV Ethernet Adapter. Network Protocol and Standards Compatibility Data and Routing Protocols: IEEE 802.3 (10BASE-T), IEEE 802.3u (100BASE-Tx) Power Power Consumption: 110VAC/60Hz, 5W Max. 220VAC/50Hz, 6W Max. Physical Specifications Dimensions: Height: 31 mm Width: 142 mm Depth: 102 mm Weight: 0.
XAV1004 Powerline AV Ethernet Adapter User Guide Modulation type: OFDM symbol modulation Electromagnetic Emissions Meets requirements of: FCC Part 15 Class B; CE-EMC Class B; 3-home FCC Certificate Safety Agency Approvals Meets requirements of: UL 60950 /cUL IEC60950; CE LVD; TUV CB Technical Specifications A-2 v1.
