ProSAFE Plus Configuration Utility User Manual November 2016 202-10524-07 350 East Plumeria Drive San Jose, CA 95134 USA
NETGEAR ProSAFE Plus Configuration Utility Support Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621. Compliance For regulatory compliance information, visit http://www.netgear.
Contents Chapter 1 Get Started What Is the ProSAFE Plus Configuration Utility? . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Install the ProSAFE Plus Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Access the ProSAFE Plus Utility and Your Switch . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Chapter 2 Manage Network Settings Specify IP Address Settings for the Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
NETGEAR ProSAFE Plus Configuration Utility Restore Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enable Port Mirroring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . View Switch Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . View the Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. 1 Get Started The NETGEAR ProSAFE® Plus Configuration Utility runs on a Windows-based computer and lets you configure and manage ProSAFE Web Managed (Plus) Series Switches in your network. This chapter covers the following topics: • What Is the ProSAFE Plus Configuration Utility? • Install the ProSAFE Plus Utility • Access the ProSAFE Plus Utility and Your Switch Note: For more information about the topics covered in this manual, visit the support website at netgear.com/support.
NETGEAR ProSAFE Plus Configuration Utility What Is the ProSAFE Plus Configuration Utility? The ProSAFE Plus Configuration Utility, also referred to as the ProSAFE Plus Utility (or just the utility), lets you discover and configure ProSAFE Web Managed (Plus) Series Switches (visit netgear.com/business/products/switches/web-managed) on your network. The utility runs on Windows-based computers. You can install the utility to customize and manage one or more switches for your network.
NETGEAR ProSAFE Plus Configuration Utility To install the utility from the resource CD: 1. Insert the resource CD into a computer that is connected to the switch. The Resource CD page displays. Note: If the Resource CD page does not display, your computer’s Autorun feature might be disabled. Enable the Autorun feature or use the computer’s file manager to navigate to the CD and double-click the utility’s .exe file. 2.
NETGEAR ProSAFE Plus Configuration Utility The Switch Selection page displays a list of Web Managed (Plus) switches that the utility discovers on the local network. If the ProSAFE Plus Utility is unable to discover the switches in your network, make sure that your computer’s security software allows broadcast of UDP packets to go through UDP remote and source (local and destination) ports 63321 through 63324.
NETGEAR ProSAFE Plus Configuration Utility • Remind Me Later. The Registration pop-up window closes. After 24 hours, the Registration pop-up window might display again. • Register Now. If the switch is connected to the Internet connection, the NETGEAR website displays and you can register your product. 8. When prompted, enter the password. The default password is password. The Switch Information page displays. 9. Use the utility to configure the switch settings.
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NETGEAR ProSAFE Plus Configuration Utility Specify IP Address Settings for the Switch By default, the switch IP address works as follows: • If you cable the switch to a network with a DHCP server before you power on the switch, the DHCP server assigns an IP address to the switch when the switch is powered on. • If you power on the switch when it is not connected to a network with a DHCP server, the switch uses its default IP address, which is 192.168.0.239.
NETGEAR ProSAFE Plus Configuration Utility The switch’s default password is password. 8. Click the APPLY button. Your settings are saved. Manage Multicast Traffic With IGMP Snooping Internet Group Management Protocol (IGMP) snooping allows a switch to forward multicast traffic intelligently on the switch. Multicast IP traffic is traffic that is destined to a host group. Host groups are identified by class D IP addresses, which range from 224.0.0.0 to 239.255.255.255.
NETGEAR ProSAFE Plus Configuration Utility 7. Select the IGMP Snooping Status Enable radio button. 8. (Optional) Select the Validate IGMPv3 IP header Enable radio button. Some network devices might not conform to the IGMPv3 standard. When the Validate IGMPv3 IP header option is enabled, IGMP messages are required to include TTL = 1, ToS Byte = 0xC0 (Internetwork Control), and the router alert IP option (9404) must be set. Otherwise, the packets are ignored. 9.
NETGEAR ProSAFE Plus Configuration Utility 3. Select the switch. If you do not see the switch, click the REFRESH button. 4. Click the APPLY button. You are asked to enter the password for the switch. 5. Enter the switch’s password in the password field. The switch’s default password is password. The Switch Status page displays. 6. Select System > Multicast. The previous figure is an example. Your switch might support more or less VLANs for IGMP snooping. 7.
NETGEAR ProSAFE Plus Configuration Utility • GSS116E (all) • GS116E (v2 or newer) • JGS516PE (all) • JGS524Ev1 (v1.00.15 or newer) • JGS524Ev2 (all) • JGS524PE (all) • XS708E (all) • XS716E (all) Note: The switch does not support IEEE 802.3ad Link Aggregation or Link Aggregation Control Protocol (LACP) groups. The switch supports manual static LAGs only. You must set up LAG membership before you can enable LAGs. To specify LAG membership and enable a LAG: 1.
NETGEAR ProSAFE Plus Configuration Utility 7. In the LAG ID menu, select the LAG ID. The number of LAGs that the switch supports depends on the model. 8. Select the ports for the LAG by selecting the associated check boxes under the port numbers. A LAG consists of at least two ports. 9. Click the APPLY button. Your settings are saved. 10. Select System > LAG. 11. Select the ID of the LAG for which you just set up the port membership. 12. In the Admin Mode menu, select Enable. 13. Click the APPLY button.
3. Optimize Performance With Quality of Service This chapter covers the following topics: • Enable 802.
NETGEAR ProSAFE Plus Configuration Utility Enable 802.1p/DSCP-Based Quality of Service 802.1p/DSCP-based priority uses a field in the data packet header that identifies the class of data in the packet (for example, voice or video). When 802.1p/DSCP-based priority is used, the switch reads information in the packet header to determine the priority to assign to the packet. The switch reads both 802.1p tag information and DSCP/ToS tag information. If an ingress packet contains both an 802.
NETGEAR ProSAFE Plus Configuration Utility Configure Port-Based Quality of Service You can assign a priority to all data passing through a particular port. Data with a higher priority is transmitted faster. If packets arrive at several ports at the same time, the ports configured as higher priority transmit their packets first. You must determine which ports will carry delay-sensitive data. To configure port-based QoS: 1. Connect your computer to the same network as the switch.
NETGEAR ProSAFE Plus Configuration Utility The previous figure is an example. Your switch might provide more or less ports. The 802.1p/DSCP-based radio button is not supported on all models and therefore might not show on the page. 9. To set the port priority for one or more ports, do the following: a. Select one or more ports. b. In the Priority section, select the priority by moving the slider. c. Click the APPLY button. Your settings are saved.
NETGEAR ProSAFE Plus Configuration Utility The Switch Selection page displays a list of Web Managed (Plus) switches that it discovers on the local network. 3. Select the switch. If you do not see the switch, click the REFRESH button. 4. Click the APPLY button. You are asked to enter the password for the switch. 5. Enter the switch’s password in the password field. The switch’s default password is password. The Switch Status page displays. 6. Select QoS > Rate Limit. The previous figure is an example.
NETGEAR ProSAFE Plus Configuration Utility Set Up Broadcast Filtering You can configure the switch to block broadcast storms (massive transmission of broadcast packets forwarded to every port on the same VLAN). If they are not blocked, broadcast storm packets can delay or halt the transmission of other data. Some switches allow you to select a storm control rate for each port. Others assign a predetermined storm control rate for all ports on the switch.
NETGEAR ProSAFE Plus Configuration Utility The previous figure is an example. Your switch might provide more or less ports. 9. Set the storm control rate by doing the following: a. Select one or more ports. b. In the Storm control rate menu, select the maximum rate. You can set a rate from 512 Kbps to 512 Mbps. By default, no limit is set. c. Click the APPLY button. Your settings are saved. 10. To set a different rate for one or more other ports, repeat Step 9.
4. Use VLANS for Traffic Segmentation This chapter covers the following topics: • VLAN Overview • Create Basic Port-Based VLANs • Assign Ports to Multiple Port-Based VLANs • Create 802.1Q-Based VLANs in a Basic Configuration • Create 802.1Q-Based VLANs in an Advanced Configuration • Add Tagged or Untagged Ports to an 802.1Q-Based VLAN • Specify a Port PVID for an 802.
NETGEAR ProSAFE Plus Configuration Utility VLAN Overview Virtual LANs (VLANs) are made up of networked devices that are grouped logically into separate networks. You can group ports on a switch to create a virtual network made up of the devices connected to the ports. Ports can be grouped in VLANs using port-based or 802.1Q criteria: • Port-based VLANs. Assign ports to virtual networks. Ports with the same VLAN ID are placed in the same VLAN.
NETGEAR ProSAFE Plus Configuration Utility The Switch Status page displays. 6. Select VLAN. The Basic Port-Based VLAN page displays. 7. If this is the first time that you are accessing the Basic Port-based VLAN Status page or if you are changing the VLAN assignment method, select the Enable radio button and continue with Step 8. Otherwise, see Step 9. A pop-up window opens, informing you that the current VLAN settings will be lost. 8. Click the Yes button.
NETGEAR ProSAFE Plus Configuration Utility Assign Ports to Multiple Port-Based VLANs A port-based VLAN configuration lets you assign ports on the switch to a VLAN. The number of VLANs is limited to the number of ports on the switch. In an advanced port-based VLAN configuration, you can assign a single port to multiple VLANs. By default, all ports are members of VLAN 1. To assign ports to multiple port-based VLANs: 1. Connect your computer to the same network as the switch.
NETGEAR ProSAFE Plus Configuration Utility The previous figure is an example. Your switch might provide more or less ports. 9. In the VLAN identifier menu, select the VLAN. 10. Select the ports that you want to add to the VLAN by doing the following: a. (Optional) In the Group Operation menu, select either Select All or Remove All. All ports are either added to the VLAN or removed from the VLAN. b. Select or remove individual ports by selecting the check box under the port numbers.
NETGEAR ProSAFE Plus Configuration Utility 2. Launch the ProSAFE Plus Utility using the desktop icon or tile. The Switch Selection page displays a list of Web Managed (Plus) switches that it discovers on the local network. 3. Select the switch. If you do not see the switch, click the REFRESH button. 4. Click the APPLY button. You are asked to enter the password for the switch. 5. Enter the switch’s password in the password field. The switch’s default password is password. The Switch Status page displays.
NETGEAR ProSAFE Plus Configuration Utility Create 802.1Q-Based VLANs in an Advanced Configuration In an advanced 802.1Q-based VLAN configuration, you can assign ports on the switch to a VLAN with an ID number in the range of 1–4093 and you can add tagged or untagged ports to a VLAN. In addition, you can use port VLAN IDs (PVIDs). By default, all ports are untagged members of VLAN 1. To create 802.1Q-based VLANs in an advanced configuration: 1. Connect your computer to the same network as the switch.
NETGEAR ProSAFE Plus Configuration Utility The previous figure is an example. Your switch might provide more or less ports, all of which are members of VLAN 1 by default. 9. In the VLAN ID field, enter a VLAN ID. You can enter a VLAN ID from 1 to 4093. 10. Click the ADD button. The new VLAN is added to the VLAN Identifier Setting table. After you create a new VLAN ID, use the VLAN membership option to add ports to the VLAN. (Select VLAN > 802.1Q > Advanced > VLAN Membership.
NETGEAR ProSAFE Plus Configuration Utility You can use a WiFi or wired network connection, or connect directly to a switch that is off-network using an Ethernet cable. 2. Launch the ProSAFE Plus Utility using the desktop icon or tile. The Switch Selection page displays a list of Web Managed (Plus) switches that it discovers on the local network. 3. Select the switch. If you do not see the switch, click the REFRESH button. 4. Click the APPLY button. You are asked to enter the password for the switch. 5.
NETGEAR ProSAFE Plus Configuration Utility The Advanced 802.1Q VLAN Status page displays. In the VLAN Identifier Setting table, the ports display next to the VLAN or VLANS to which they were added. Specify a Port PVID for an 802.1Q-Based VLAN A default port VLAN ID (PVID) is a VLAN ID tag that the switch assigns to data packets it receives that are not already addressed (tagged) for a particular VLAN.
NETGEAR ProSAFE Plus Configuration Utility The previous figure is an example. Your switch might provide more or less ports. 7. Select one or more ports. 8. Enter the PVID. You can enter a PVID only for a VLAN that already exists. IMPORTANT: Do not remove all ports from PVID 1, which is the management PVID. If you remove all ports from PVID 1, you cannot access the switch for management. In such a situation, to recover access to the switch, you must reset the switch to factory defaults settings. 9.
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NETGEAR ProSAFE Plus Configuration Utility Manage Flow Control Flow control works by pausing a port if the port becomes oversubscribed and dropping all traffic for small bursts of time during the congestion condition. You can enable or disable IEEE 802.3x flow control. By default, flow control is disabled. To manage flow control: 1. Connect your computer to the same network as the switch.
NETGEAR ProSAFE Plus Configuration Utility By default, flow control is disabled. 7. Click the APPLY button. Your settings are saved. Manage the Port Speed By default, the port speed on all ports is set automatically after the switch determines the speed using auto-negotiation with the link partner. You can select a specific port speed setting for each port, or disable a port by shutting it down manually. To specify the port speed or shut down a port: 1.
NETGEAR ProSAFE Plus Configuration Utility Note: To navigate to this page, select System > Status > Switch Status. 6. For each port that you want to configure, in the Speed menu, select one of the following options: • Auto. The port speed is set automatically after the switch determines the speed using auto-negotiation with the link partner. This is the default setting. • Disable. The port is shut down. • A specific speed and duplex mode, which depends on the switch model.
NETGEAR ProSAFE Plus Configuration Utility Manage Power Saving Options Depending on the power saving options that your switch model provides, you can manage the IEEE 802.3az Energy Efficient Ethernet (EEE) function, cable length power saving, or link-up and link-down power saving, or a combination of these features: • Short Cable Power Saving. Dynamically detects and adjusts power that is required for the detected cable length. • Link-Down Power Saving.
NETGEAR ProSAFE Plus Configuration Utility 8. Click the APPLY button. Your settings are saved. Change the Password The default password to access the switch is password. We recommend that you change this password to a more secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 20 characters. To change the password: 1. Connect your computer to the same network as the switch.
NETGEAR ProSAFE Plus Configuration Utility Upgrade the Firmware You can check for the latest firmware version for your switch by visiting downloadcenter.netgear.com, entering your product model number in the Enter a Product Name/Model Number field, and clicking the magnifying glass to search. Read the new firmware release notes to find out if you must reconfigure the switch after upgrading. The firmware upgrade method depends on the current firmware and boot loader versions on your switch.
NETGEAR ProSAFE Plus Configuration Utility WARNING: To avoid the risk of corrupting the firmware, do not interrupt the upgrade. For example, do not turn off the switch or disconnect it. When the upgrade is complete, your switch restarts. The upgrade process typically takes about three minutes. Reboot the Switch You can reboot the switch remotely. To reboot the switch: 1. Connect your computer to the same network as the switch.
NETGEAR ProSAFE Plus Configuration Utility To save the switch configuration: 1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that is off-network using an Ethernet cable. 2. Launch the ProSAFE Plus Utility using the desktop icon or tile. The Switch Selection page displays a list of Web Managed (Plus) switches that it discovers on the local network. 3. Select the switch.
NETGEAR ProSAFE Plus Configuration Utility 5. Enter the switch’s password in the password field. The switch’s default password is password. The Switch Status page displays. 6. Select System > Maintenance > Restore Configuration. The Restore Configuration page displays. 7. Click the BROWSE button. 8. Find and select the configuration file (a .cfg file). 9. Click the APPLY button. The saved configuration is restored to the switch. The switch reboots to load the restored configuration.
NETGEAR ProSAFE Plus Configuration Utility Enable Port Mirroring Port mirroring lets you mirror the incoming (ingress) and outgoing (egress) traffic of one or more ports (the source ports) to a predefined destination port. To enable port mirroring: 1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that is off-network using an Ethernet cable. 2. Launch the ProSAFE Plus Utility using the desktop icon or tile.
NETGEAR ProSAFE Plus Configuration Utility 10. Click the APPLY button. Your settings are saved. View Switch Information You can view the switch product name (model), MAC address, firmware level, DHCP mode, and other network information. To view information about the switch: 1. Connect your computer to the same network as the switch. You can use a WiFi or wired connection. 2. Launch the ProSAFE Plus Utility using the desktop icon or tile.
NETGEAR ProSAFE Plus Configuration Utility View the Port Statistics For each switch port, you can view the bytes received, bytes sent, and cyclic redundancy check (CRC) error packets. To view and clear the port statistics: 1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that is off-network using an Ethernet cable. 2. Launch the ProSAFE Plus Utility using the desktop icon or tile.
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NETGEAR ProSAFE Plus Configuration Utility Test Cable Connections You can use the cable diagnostic feature to easily find out the health status of network cables. If any problems exist, this feature helps quickly locate the point where the cabling fails, allowing connectivity issues to be fixed much faster, potentially saving technicians hours of troubleshooting. If an error is detected, the distance at which the fault is detected is stated in meters. (This is the distance from the port.
NETGEAR ProSAFE Plus Configuration Utility The switch tests the cable connection for the selected ports and displays the results. This process might take up to a few minutes. Resolve a Subnet Conflict to Access the Switch If you power on the switch before you connect it to a network that includes a DHCP server, the switch uses its own default IP address of 192.168.0.239. This subnet might be different from the subnet used in your network.
NETGEAR ProSAFE Plus Configuration Utility To uninstall the utility from a computer that runs a Windows 8.1 OS: 1. On your computer, right-click Start. 2. Select Programs and Features. 3. Select ProSafe Plus Utility. 4. Click Uninstall. You are prompted to confirm the uninstall. 5. Click the Yes button. The utility is removed. To uninstall the utility from a computer that runs a Windows 10 OS: 1. On your computer, select Start > Settings > System > Apps & features. 2. Select ProSafe Plus Utility. 3.
