Powerline 500 WiFi Access Point (XWN5001) User M anua l 350 East Plumeria Drive San Jose, CA 95134 USA October 2012 202-11003-01 v1.
Powerline 500 WiFi Access Point (XWN5001) Support Thank you for choosing NETGEAR. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR.
Contents Chapter 1 Getting Started Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED and Feature Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 How the Powerline AV 500 Access Point Fits in Your Network . . . . . . . . . . 8 Set Up the Powerline Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Set Up a New Powerline Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Powerline 500 WiFi Access Point (XWN5001) Appendix B Notification of Compliance Index 4
1. 1 Getting Started This chapter describes your Powerline 500 WiFi Access Point (XWN5001) and how your access point can fit into a home network. It also explains the security features and how to customize the encryption key for added security.
Powerline 500 WiFi Access Point (XWN5001) Hardware Features The package includes a Powerline 500 WiFi Access Point (XWN5001) and an Ethernet cable. Ethernet cable Powerline 500 WiFi Access Point Figure 1. Package contents Power LED Powerline LED Wireless LED Security button Factory Reset button Ethernet port On/Off switch Ethernet LED Figure 2.
Powerline 500 WiFi Access Point (XWN5001) LED and Feature Descriptions Table 1. LED descriptions Item Description Power LED • Solid green. The electrical power is on. • Blinking green. The device is in the process of restarting or setting up security. • Amber. Power saving mode. The unit enters power saving mode if the Ethernet port is not linked for more than 10 minutes. • Off. There is no electrical power, or power has been turned off through the NETGEAR genie. Powerline LED • Solid.
Powerline 500 WiFi Access Point (XWN5001) Ethernet Port Plug one end of the Ethernet cable that comes with the Powerline 500 WiFi Access Point (XWN5001) into this port and the other end either into your router, or into the computer or another peripheral device. Product Label The product label shows unique details specific to your device. The product label is on the back of the device. The label contains the following information.
Powerline 500 WiFi Access Point (XWN5001) The following illustration shows an existing Powerline network with one Powerline device in Room 1, a second Powerline device in Room 2, and a Powerline 500 WiFi Access Point (XWN5001) in Room 3: Room 1 Room 2 Room 3 XWN5001 Powerline Reset Reset Powerline Figure 3.
Powerline 500 WiFi Access Point (XWN5001) Set Up the Powerline Network You can set up a Powerline network that includes the access point or you can add the access point to an existing Powerline network. Set Up a New Powerline Network Different Powerline models can share the network. All NETGEAR Powerline AV products are compatible. First device To set up a new Powerline network: Reset 1.
Powerline 500 WiFi Access Point (XWN5001) Add the Access Point to an Existing Powerline Network If you have an existing Powerline network, make sure one of the Powerline devices is connected to your WiFi router or gateway so that the Powerline network is linked to your local area network (LAN) and WiFi network. Your existing Powerline network must have two or more compatible Powerline devices that communicate with each other. To add the access point to an existing Powerline network: 1.
Powerline 500 WiFi Access Point (XWN5001) Set Up the Access Point Wireless Network You need to set up the access point so that it can join your wireless network. To do this, you can use either NETGEAR genie or Wi-Fi Protected Setup (WPS). • If your router does not have WPS, or you are not sure, use Method A. • If your router does have WPS, use Method B. Method A: Use NETGEAR genie for Wireless Setup To use NETGEAR genie to manually configure the wireless settings of your XWN5001: 1.
Powerline 500 WiFi Access Point (XWN5001) 5. Click the Powerline icon on the Network Map screen. The Powerline Utility screen displays. 6. On the Powerline Utility screen, right-click the XWN5001 icon. 7. From the pop-up menu that displays, select Wireless configuration.
Powerline 500 WiFi Access Point (XWN5001) The following screen displays: 8. Enter the following wireless settings: • Wireless Network Name (SSID) • Wireless Security Type • Passphrase If you want to clone your existing wireless network, enter the same wireless settings that your router or gateway uses. If you want to create a new WiFi network, enter new wireless settings. Creating a new WiFi network lets you have a second network in another zone of your house. 9. Click Apply to save your changes. 10.
Powerline 500 WiFi Access Point (XWN5001) Method B: Use the WPS Button for Wireless Setup You can use this method if you have a wireless router, or a modem router with a WPS (Wi-Fi Protected Setup) button. The WPS button might be labeled WPS, or it could look similar to or . To use the WPS button on your router or gateway to clone your existing wireless network: 1. Press and hold the Security button on the XWN5001 (about 10 seconds) and release it. The Wireless LED starts to blink. 2.
Powerline 500 WiFi Access Point (XWN5001) Join the Access Point Wireless Network Use one of these methods to connect other wireless devices (such as a laptop or game console) to your network through the access point. You can use the WPS button method if you have a wireless device with a WPS (Wi-Fi Protected Setup) button. The WPS button might be labeled WPS, or it could look similar to or . To join the wireless network using a WPS button: 1. Press the WPS button on your wireless computer or device. 2.
Powerline 500 WiFi Access Point (XWN5001) Use the Security Button to Set the Encryption Key Note: A Powerline device can generate a private key only once. If you want to replace a private key, first reset the Powerline devices to their factory settings. To do this either press the Factory Reset button for 1 second, then release it, or use the NETGEAR genie factory defaults feature (see Reset a Device to Factory Settings on page 27).
Powerline 500 WiFi Access Point (XWN5001) Note: This process works for only one pair of Powerline devices at a time. If you have more than two Powerline devices, repeat this process for each additional Powerline device to be configured. The devices retain security settings even if they are unplugged.
2. 2 Using NETGEAR genie This chapter explains how to install and use NETGEAR genie to manage your Powerline network. NETGEAR genie works with all Powerline products. You can use NETGEAR genie to access a local Powerline device that is connected to your computer with an Ethernet cable and also to access other Powerline devices on the same network. You can use NETGEAR genie to: • Change the name of a Powerline device. • Turn LEDs on or off. • Set encryption keys.
Powerline 500 WiFi Access Point (XWN5001) Install NETGEAR genie NETGEAR genie allows you to set your own unique Powerline network encryption key and manage devices on your Powerline network. All devices on a Powerline network can be managed from one computer. If you add another Powerline device to a Powerline network, you can install NETGEAR genie on the computer connected locally to the new device, or open the genie on the computer originally used to set up the Powerline network encryption key.
Powerline 500 WiFi Access Point (XWN5001) The NETGEAR genie shortcut icon displays on your desktop. 7. Launch NETGEAR genie in one of two ways: • Click the NETGEAR genie shortcut icon on your desktop. • Select Start > All Programs > NETGEAR genie. Powerline Utility Screen The Powerline Utility screen is where you view and manage your Powerline network. To navigate to the Powerline Utility screen: 1. Launch NETGEAR genie. 2.
Powerline 500 WiFi Access Point (XWN5001) 3. On the Network Map screen, click the Powerline icon to view all the devices in your Powerline network. The Powerline Utility screen displays. • Click the image of the device that you want to manage. • If all devices are not shown, click the Refresh icon to update the screen. • Move your mouse over the image of a device to view more information about it.
Powerline 500 WiFi Access Point (XWN5001) View the Link Rate between Powerline Devices To view the link rate between your Powerline devices: On the Powerline Utility screen, click the device whose link rate you want to view. A pop-up screen displays. • Tx. The rate at which the device is transmitting data. • Rx. The rate at which the device is receiving data.
Powerline 500 WiFi Access Point (XWN5001) Change the Name of a Powerline Device Powerline devices are identified by their model number and name. NETGEAR genie detects any Powerline devices that are connected to the network and displays them on the Powerline Utility screen. If you did not name the device, no name appears below the model number on the Powerline Utility screen. To name a Powerline device in your Powerline network: 1. On the Powerline Utility screen, right-click the device you want to name.
Powerline 500 WiFi Access Point (XWN5001) Turn LEDs Off or On For each device in your Powerline network, you can turn the LEDs off or on. To turn the LEDs off or on: 1. On the Powerline Utility screen, right-click the Powerline device icon. 2. On the pop-up menu, select either Turn LED off or Turn LED on. A pop-up screen displays advising you that connectivity will be temporarily lost while the LEDs are being reset. 3. Click OK. The genie displays a message indicating that the operation was successful.
Powerline 500 WiFi Access Point (XWN5001) To set the encryption key: 1. On the Powerline Utility screen, right-click the Powerline device icon or click the Security icon. The Security screen displays. The top section of the Security screen shows information about each device that NETGEAR genie detects. • Device Name. This lists the Powerline devices that are detected on the network after the genie completes a scan for devices.
Powerline 500 WiFi Access Point (XWN5001) Note: Before you can reset the encryption key for a remote device, you have to enter its password. The password is printed on the product label on the back of the device. 4. Click the Apply Security to Selected Devices button. When you are finished setting the encryption key, the genie displays a message indicating that the operation was successful. 5. Click OK.
Powerline 500 WiFi Access Point (XWN5001) Add a Device to the Powerline Network If you are adding a device to a Powerline network, and the network encryption key has been left at its default setting, all you need to do is plug the new device into a power outlet. If the network encryption key has been customized, there are two ways to set the security: • You can use the Security button to add the new device to your network. See Use the Security Button to Set the Encryption Key on page 17.
Powerline 500 WiFi Access Point (XWN5001) Wireless Settings You can use NETGEAR genie to view the current wireless settings, or to change them. To change the wireless settings for your XWN5001 access point: 1. On the Powerline Utility screen, right-click the XWN5001 icon. 2. From the pop-up menu that displays, select Wireless configuration. The Wireless Setting screen displays: 3.
Powerline 500 WiFi Access Point (XWN5001) To search for your NETGEAR router: 1. On the Wireless Setting screen, click the Search my NETGEAR Router button. The access point detects and displays the wireless settings that your router or gateway uses. 2. If you want your access point to use the same wireless settings as your router or gateway, scroll down and click Apply. Access NETGEAR Web genie From the NETGEAR genie Powerline Utility screen, you can manage basic settings on your Powerline devices.
Powerline 500 WiFi Access Point (XWN5001) Note: The web genie password is different from the device password printed on the product label. The default web genie user name and password are admin and password. You can change the default password using the web genie. The NETGEAR web genie for the device displays in your browser window. You can use the web genie to reboot the device, configure advanced wireless settings, upgrade your device firmware, and more.
Powerline 500 WiFi Access Point (XWN5001) Advanced Wireless Settings You can use the Wireless Settings screen to change wireless settings including the wireless mode and channel. To change the advanced settings for the access point wireless network: 1. Log in to the NETGEAR web genie for your XWN5001 access point. See Access NETGEAR Web genie on page 30. 2. From the menu on the left, select Setup > Wireless Settings. The following screen displays: 3.
Powerline 500 WiFi Access Point (XWN5001) Upgrade the Firmware You can use NETGEAR web genie to upgrade the firmware on your access point. To check for new firmware and update your XWN5001 access point: 1. Log in to the NETGEAR web genie for your XWN5001 access point. See Access NETGEAR Web genie on page 30. 2. From the menu on the left, select Maintenance > Firmware Upgrade. The following screen displays: Click Check 3. Click the Check button. If new firmware is available, the access point finds it.
3. 3 Troubleshooting This chapter provides information to help you diagnose and solve problems you might encounter. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information.
Powerline 500 WiFi Access Point (XWN5001) Basic Functioning After you plug in the Powerline device, the following sequence of events should occur: 1. The Power LED lights. 2. After approximately 10 seconds, verify the following: • The Power LED is solid green. The device is powered on. • If the device is connected to a Powerline network, the Powerline LED is lit. • If an Ethernet cable is plugged into the device, the Ethernet LED is lit.
Powerline 500 WiFi Access Point (XWN5001) Powerline LED • • Off. The Powerline devices cannot find each other. Make sure that the Powerline devices are plugged into outlets with power, and that they use the same network encryption key. - Move the Powerline device to a location closer to the computer or devices. - If you have set up network security, make sure that all Powerline devices are using the same encryption key.
Powerline 500 WiFi Access Point (XWN5001) If You Do Not See the Powerline Icon on Your Network Map If you navigate to the Network Map on NETGEAR genie and do not see the Powerline icon, it could be that your computer’s antivirus software is blocking the Powerline communication protocol. Temporarily disable your antivirus software and relaunch NETGEAR genie. Symantec Endpoint Protection The antivirus software Symantec Endpoint Protection v11.0.5002.
Powerline 500 WiFi Access Point (XWN5001) The following screen displays: 3. Click Add to add a firewall rule. The following screen displays: 4. In the General tab, do the following: a. Type a name for the firewall rule in the Rule name field. b. Select the Allow this traffic radio button. c. Configure the firewall settings as shown or as you prefer.
Powerline 500 WiFi Access Point (XWN5001) 5. Click the Ports and Protocols tab. The following screen displays: a. From the Protocol drop-down menu, select Ethernet. b. In the Ethernet type field, type 0x88E1. c. Click OK to create the firewall rule for your Powerline devices. The rule appears in the firewall rule list. 6. Make sure that the check box next to the rule is selected, and click OK. 7. Restart the computer and launch NETGEAR genie.
A. Supplemental Information A This appendix provides technical specifications and safety information for the Powerline 500 WiFi Access Point (XWN5001).
Powerline 500 WiFi Access Point (XWN5001) Technical Specifications Feature Specification Data and routing protocols IEEE 802.3 (10BASE-T), IEEE 802.3u (100BASE-Tx) AC input 100–240V, 0.2A (max.) Power consumption Normal: 4W, Power saving mode: 3W Dimensions 112 x 74 x 45 mm (4.41 x 2.91 x 1.77 in.) Weight 0.245 kg (0.
Powerline 500 WiFi Access Point (XWN5001) Safety Information Follow these safety guidelines to ensure your own personal safety and to help protect your system from potential damage. • AC input: 100–240V, 0.2A (max.) • Operating temperature: 0C–40 degrees C. • Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. • Actual data throughput will vary.
B. Notification of Compliance N ETGE A R Powerl i n e P ro d uct s B Safety Instructions and Precautions WARNING! Use the following safety guidelines to ensure your own personal safety and to help protect your product from potential damage. To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment, observe the following precautions. • The socket-outlet shall be installed near the equipment and shall be easily accessible • Observe and follow service markings.
Powerline 500 WiFi Access Point (XWN5001) The voltage and current rating of the cable should be greater than the ratings marked on the product. • To help prevent electric shock, plug the system and peripheral power cables into properly grounded electrical outlets. • Do not use adapter plugs. If you must use an extension cable, use a three-wire cable with properly grounded plugs. • Observe extension cable and power strip ratings.
Powerline 500 WiFi Access Point (XWN5001) • Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Modifications made to the product, unless expressly approved by NETGEAR, Inc., could void the user's right to operate the equipment.
Powerline 500 WiFi Access Point (XWN5001) GPL License Agreement GPL may be included in this product; to view the GPL license agreement, go to ftp://downloads.netgear.com/files/GPLnotice.pdf. For GNU General Public License (GPL) related information, please visit http://support.netgear.com/app/answers/detail/a_id/2649.
Index A troubleshooting 35 firewall rule, adding 37 firmware, upgrading 33 frequency band 41 AC Input 41 adding firewall rule 37 Powerline device to network 11, 28 advanced wireless settings 32 G genie, NETGEAR 20 genie, web 30 B bandwidth 41 basic functioning 35 buttons described 7 troubleshooting 35 H hardware 6 humidity, operating and storage 41 I C icons Powerline utility 22 WPS 15 changing names of Powerline devices 24 compatibility 41 compliance 43 configuring wireless settings 29, 32 L dat
Powerline 500 WiFi Access Point (XWN5001) T network key, default 8 networks Powerline 8 wireless 12 technical specifications 40, 41 technical support 2 temperature, operating 41 trademarks 2 troubleshooting 34 LEDs 35 NETGEAR genie 36 Powerline icon 37 Symantec firewall 37 O On/Off switch 7 P package contents 6 password device 8 NETGEAR web genie 30 Pick A Plug feature 7 power consumption 41 Power LED described 7 troubleshooting 35 Powerline LED described 7 troubleshooting 36 Powerline networks 8 descr
