User Manual

NW350/NW360 User Manual

5. FAQ

This chapter provides solutions to problems that may occur during the installation and

operation of the NW350/NW360. Read the descriptions below to solve your problems.

1. The NW350/NW360 does not work properly.

Reinsert the NW350/NW360 into your PC’s PCI slot slot/USB slot.Right click My Computer

and select Properties. Select the device manager and click on the Network Adapter. You will

find the Adapter if it is installed successfully. If you see the yellow exclamation mark, the

resources are conflicting. You will see the status of the Adapter. If there is a yellow question

mark, please check the following:

Make sure that your PC has a free IRQ (Interrupt ReQuest, a hardware interrupt on a PC.)

Make sure that you have inserted the right adapter and installed the proper driver. If the

Adapter does not function after attempting the above steps, remove the adapter and do the

following:

Uninstall the driver software from your PC.

Restart your PC and repeat the hardware and software installation as specified in this User

Guide.

2. I cannot communicate with the other computers linked via Ethernet in the

Infrastructure configuration.

Make sure that the PC to which the Adapter is associated is powered on.

Make sure that your Adapter is configured on the same channel and with the same security

options as with the other computers in the Infrastructure configuration.

3. What should I do when the computer with the Adapter installed is unable to connect

to the wireless network and/or the Internet?

Check that the LED indicators for the broadband modem are indicating normal activity. If not,

there may be a problem with the broadband connection.

Check that the LED indicators on the wireless router are functioning properly. If not, check

that the AC power and Ethernet cables are firmly connected.

Check that the IP address, subnet mask, gateway, and DNS settings are correctly entered for

the network.

In Infrastructure mode, make sure the same Service Set Identifier (SSID) is specified on the

settings for the wireless clients and access points.

In Ad-Hoc mode, both wireless clients will need to have the same SSID. Please note that it