User's Manual Part 2

4 Q&A
Q
：
If the ESL panel is broken or the image is incomplete
A：
First of all you have to check the template and ESL size are match or not? If there are not
match. Please re-select
a template to fit with the ESL s
launch program of composer again. Second, you can check the program of
NxEslscheduler.exe
is working or not?
Q
：
How
can I do when LED of coordinator is light o
A：P
lease to check which LED
try again to plug the network line or change new network line. If the LAN
light out, you should
check your
present work or not work between router and coordinator.
you should change the adapter.
Q
：
How to calculate distance between coordinator and ESL?
A：Make sure coordinator
is not in office but in store.
and in the center of the store if possible, free from obstructions. Don't hide it on the floor or
behind pillar.
Take coordinator as the center radius of 25 meters
Q
：
How can I do when
MAC
launch Nxscheduler.exe?
A：If MAC address
does not show up
reset hole of coordinator
, press and hold the reset button for 2 seconds to reset the
coordinator.
Q
：
How
can I do when barcode scanner is not working
A：
Please to check power of barcode scanner is enough or not, first? Second, whether
computer is connect with barcode scanner? Then to check program of composer and barcode
68
If the ESL panel is broken or the image is incomplete
, how can I
do?
First of all you have to check the template and ESL size are match or not? If there are not
a template to fit with the ESL s
ize. If there both
are match. Please to
launch program of composer again. Second, you can check the program of
is working or not?
P
lease contact us as soon as possible
can I do when LED of coordinator is light o
ff?
lease to check which LED
is light off. If the LAN-link indicator
is light off, you should
try again to plug the network line or change new network line. If the LAN
check your
router
is working or not first. Because of
present work or not work between router and coordinator.
If the power indicator is light out,
you should change the adapter.
How to calculate distance between coordinator and ESL?
is not in office but in store.
It is out in the open (even if it is ugly)
and in the center of the store if possible, free from obstructions. Don't hide it on the floor or
Take coordinator as the center radius of 25 meters
.
MAC
address does not show u
p in the coordinator block during
does not show up
normally, insert a paper clip or a SIM
, press and hold the reset button for 2 seconds to reset the
can I do when barcode scanner is not working
normally?
Please to check power of barcode scanner is enough or not, first? Second, whether
computer is connect with barcode scanner? Then to check program of composer and barcode
do?
First of all you have to check the template and ESL size are match or not? If there are not
are match. Please to
launch program of composer again. Second, you can check the program of
lease contact us as soon as possible
.
is light off, you should
try again to plug the network line or change new network line. If the LAN
-ACT indicator is
is working or not first. Because of
the indicator is
If the power indicator is light out,
It is out in the open (even if it is ugly)
and in the center of the store if possible, free from obstructions. Don't hide it on the floor or
p in the coordinator block during
normally, insert a paper clip or a SIM
-eject tool to the
, press and hold the reset button for 2 seconds to reset the
Please to check power of barcode scanner is enough or not, first? Second, whether
computer is connect with barcode scanner? Then to check program of composer and barcode