User's Manual

51
4-2 Troubleshooting
If you encounter any problem when youre using this wireless network
adapter, dont panic! Before you call your dealer of purchase for help,
please check this troubleshooting table, the solution of your problem
could be very simple, and you can solve the problem by yourself!
Scenario
Solution
I cant find any wireless
access point / wireless
device in Site Survey
function.
1. Click Rescan for few more times and
see if you can find any wireless access
point or wireless device.
2. Please move closer to any known
wireless access point.
3. Ad hoc function must be enabled for
the wireless device you wish to establish
a direct wireless link.
4. Please adjust the position of network
adapter (you may have to move your
computer if youre using a notebook
computer) and click Rescan button for
few more times. If you can find the
wireless access point or wireless device
you want to connect by doing this, try to
move closer to the place where the
wireless access point or wireless device
is located.
Nothing happens when I
click Open Config
Utility
1. Please make sure the wireless network
adapter is inserted into your computers
USB port.
2. Reboot the computer and try again.
3. Remove the adapter and insert it into
another USB port.
4. Remove the driver and re-install.
5. Contact the dealer of purchase for help.
I cannot establish
connection with a certain
wireless access point
1. Click ‘Add to Profile for few more
times.
2. If the SSID of access point you wish to