NX-595E User Manual P/N 230243 • REV D • ISS 15JUN15
Copyright © 2015 UTC Fire & Security Americas Corporation, Inc. All rights reserved. This document may not be copied in whole or in part or otherwise reproduced without prior written consent from UTC Fire & Security Americas Corporation, Inc., except where specifically permitted under US and international copyright law. Trademarks and patents NX-595E name is a trademark of UTC Fire & Security Americas Corporation, Inc. Android, Google and Google Play are registered trademarks of Google Inc.
Content Important information 5 Thank You 5 Product Warnings 5 Limited Warranty 6 Warranty Disclaimers 6 User Warnings 7 Advisory messages 7 Introduction 8 Glossary of Terms 9 Legend 10 Features & Benefits 11 Phone Line connection 11 Phone Line connection, and network connection 12 Accessing the NX-595E via a Touch Tone Phone 12 Main Menu – Structure 13 Main Menu Explained 14 Main Menu Controls And Examples 18 Menu 1 - System Status 18 Menu 2 - System Control 19 Menu 4 - Output Control 25 Menu 5 - Message B
Access via UltraConnect App 50 Troubleshooting 51 System Status Messages 51 Word Library 53 Index 54 4 NX-595E User Manual
Important information Thank You We trust that NX-595E will provide you with ease of access and control of your NetworX security system. All users of your security system should read and follow the instructions and precautions in this manual before operating your security system. Failure to do so could result in the security system not working as intended. This manual should be kept in an accessible location for the life of the security system.
Limited Warranty UTC Fire & Security Americas Corporation, Inc. guarantees this product against defective parts and workmanship under normal use for twenty-four (24) months from the date of purchase. If any defect appears during the warranty period contact your service provider.
User Warnings Keep in mind, the level of security you will obtain with this system relates specifically with two major factors: • The quantity, quality, and placement of security devices attached to this security system. • The knowledge you have of the security system and how that knowledge is utilized in a weekly test of the complete system. This product is to be installed by qualified SERVICE PERSONNEL only The equipment should only be operated with an approved power adapter with insulated live pins.
Introduction The NX-595E is an optional module that may be added to your NetworX security system to provide remote access and reporting features. You can also integrate the security system to devices such as lighting and air-conditioning via low-level relays. You can access NX-595E using these methods: • Personal Voice Guide (PVG) - When accessing the NX-595E via a touch-tone phone, the inbuilt PVG will talk to you and guide you through operating your security system.
Glossary of Terms Authority Level The level of access assigned to a user's PIN code Arm To turn your security system On. Partition Multiple "zones" (detection devices) can be allocated into "partitions" to permit users to selectively "arm" the security system. For example there may be 3 zones in a partition called Downstairs, and two zones in another partition called Upstairs. Users can only arm and disarm partitions they have authority level to. Partitions are also called "areas".
Legend [PIN] Instructions to call the phone number the NX-595E is connected to, and when prompted enter the required PIN number. A single digit selection is required A single digit or multiple digits selection is required. This could be a multi digit number, e.g.
Features & Benefits The more integration that is requested and performed by your installer, the more features and benefits will become available: Feature Connection Phone Line Network Dial Up Control Yes - Dial Up Programming Yes - Voice Reporting Yes - 4x Extra Zones Yes - Real Time Clock Yes - 2x Extra Relays Yes - Email Reporting - Yes Built-In Web Server - Yes Smartphone app - Yes Automatic email configuration - Yes Phone Line connection • Voice Reporting – The NX-595E
Phone Line connection, and network connection • All of the above features plus: • Email Reporting – Up to three email addresses can be entered. • DHCP - or Dynamic Host Configuration Protocol, is a computer network protocol used by devices to obtain configuration information for operation in an Internet Protocol network.
If answering machine defeat is enabled, accessing the NX-595E remotely is accomplished by calling the phone number the NX-595E is connected to and allowing it to ring once or twice, then hanging up, waiting 10 seconds, then calling back the NX-595E, which will now answer the next incoming call. The second call must be made within 60 seconds of the first call. Main Menu – Structure 1 System Status 2 System Control 2.1 System Status 2.2 Partition Control 2.3 Zone Bypass 2.4 Event History 2.4.
Main Menu Explained System Status Press [1] to hear the current status of the security system. Please refer to table on page 53 & 54 for a complete list of system status messages. System Control Press [2] to access the System Control menu, this menu allows easy everyday operation of the security system, from arming and disarming individual or multi partition systems to bypassing (isolating / excluding) individual zones as required. The internal 185 event log is also accessed from this menu.
- Entry Message – A 10 second message that will be played after disarming the security system - To move back to the main menu Note: Existing messages will be overwritten. System Configuration Complete customization of your security system is achieved through this menu. Entry and exit times can be adjusted to suit the individual requirements of the system. You can record names against users, zones, partitions, rooms and outputs creating an extremely user-friendly security system.
- Date - Partition Entry time - Independent entry times can be assigned for up to eight partitions, values are from 10 seconds to 255 seconds - Partition Exit time – Independent exit times can be assigned for up to eight partitions, values are from 10 seconds to 255 seconds - Phone number configuration Alarm phone numbers 1, 2 and 3 will receive a voice message upon the activation of certain events from within the security system.
- To move back to System Configuration menu * Denotes the ability to configure name using the word library - To move back to main menu Note: You do not need to wait for the Personal Voice Guide (PVG) to finish talking before keying in your selection.
Main Menu Controls And Examples Menu 1 - System Status 2.1 Security System Status 2.2 Partition Control 2.3 To Control Zone Bypass 2.4 Event History The NX-595E will announce the NetworX panel status in the following order 1. Zone Number / Zone Name 2. System troubles In Alarm AC power fail, low battery, battery test fail, box tamper, siren trouble, over current fault, time and date loss, communication fault, and telephone line fault.
Menu 2 - System Control 2.1 Security System Status 2.2 Partition Control 2.2.1 To turn off 2.2.2 Away arm 2.2.3 Stay arm 2.3 To Control Zone Bypass 2.4 Event History Partition Control – Single Partition Disarming: To turn your security system Off, from either the Away or Stay arming modes.
2nd star, moves back to main menu. # Disconnects session. Stay Arm – Single partition system How to: Stay Arm a single partition system Step 1. Example: Stay Arm [PIN] Call the NX-595E via an offsite touch-tone phone to begin the session. Press [2] for system control menu. 2. Press [2] for partition control menu. Press [3] to set in the stay mode. 1st star, moves back to system control menu. 2nd star, moves back to main menu. 3. # Disconnects session.
1st star, moves back to system control menu. 2nd star, moves back to main menu. 3. # Disconnects session. Disarm – Multi partition system – All Partitions How to: Disarm all partitions in a multi partition system Step 1. Example: Stay Away – All partitions – Multi partition [PIN] Call the NX-595E via an offsite touch-tone phone to begin the session. 2. Press [2] for system control menu. Press [2] for partition control menu. Press [2] to turn off all partitions. 3.
2nd star, moves back to main menu. # Disconnects session. Disarm – Multi Partition System – Single Partition How to: Disarm a single partition in a multi partition system Step 1. Example: Disarm partition 2 from within a Multi partition system [PIN] Call the NX-595E via an offsite touch-tone phone to begin the session. Press [2] for system control menu. 2. Press [2] for partition control menu. Press [1] to control an individual partition. 3. Select an Partition number from 1 ~ 8. 4.
Menu 2 - System Control 2.1 Security System Status 2.2 Partition Control 2.3 To Control Zone Bypass 2.4 Event History Bypassing The zone bypass menu is used to bypass (isolate) selected zones in your security system. A bypassed zone is not capable of activating an alarm, as it is temporarily removed from your system. Bypassing zones lowers your level of security and caution should be exercised. All bypassed zones are reset and cleared from memory when your security system is next armed / disarmed.
memory is a quick recall of the last zone(s) that caused your security system to go into alarm condition. How to: Review event history Step 1. 2. 3. 3a Example To review events held within your security system (up to 185 events are stored) [PIN] Call the NX-595E via an offsite touch-tone phone to begin the session. Press [2] for system control menu. Press [4] for event history. Press [2], for all event history. Press # for next event. Press 0, for previous event.
Menu 4 - Output Control Your security system can be configured to control up to 16 outputs. These outputs can be used for a variety of applications, such as external lighting control, electric shutter control or even garage door control. As additional equipment is required to enable these features, please contact your service provider for further details. System must be disarmed for this menu to display. How to: Control connected outputs Step 1.
Menu 5 - Message Bank 5.1 To record an exit message 5.2 To record an entry message You can also use voice-enabled keypads like a digital message board, leaving entry and exit messages for users to hear when they arm / disarm their security system. Alternatively use the Name Editor web page to save text messages to display on NX-1820E touch screen key pads. . Exit Message How to: Record an Exit Message. Step 1. Example To record an exit message for the first time.
Menu 0 - System Configuration 0.1 User Configuration 0.1.1 User PIN 0.1.2 User Partition 0.1.3 User Authority 0.2 Time & Date 0.3 Partition Entry Time 0.4 Partition Exit Time 0.5 Phone number configuration 0.6 Voice message recording User Configuration The user configuration menu is where user PIN codes are assigned to users. A user’s PIN code is used to arm and disarm partitions within your security system.
User PIN – Disabling How to: Disable a pin code from a specific user Step 1. Example [PIN] Disable the PIN code that is configured for user 5 Call the NX-595E via an offsite touch-tone phone to begin the session. Press [0] for system configuration menu. Press [1] for user configuration menu. 2. Press [1] for user PIN configuration. 3. Select a user number followed by # (e.g., User 5.) 4. Press [0] followed by # to disable user. 1st star, moves back to user configuration menu.
User partition configuration: The system must be disarmed before accessing user configuration. Do not remove all partitions from a user's partition control. Use extreme caution when modifying a user with master code authority. User Authority – Configuration How to: Configure User Authority Step 1. Example Change user 6 to a master code. [PIN] Call the NX-595E via an offsite touch-tone phone to begin the session. Press [0] for system configuration menu. Press [1] for user configuration menu. 2.
Menu 0 - System Configuration 0.1 User Configuration 0.2 Time & Date 0.2.1 Time 0.2.2 Date 0.3 Partition Entry Time 0.4 Partition Exit Time 0.5 Phone number configuration 0.6 Voice message recording Time and Date Configuration Setting the correct time and date is essential for accurate reviewing of the internal log. How to: Configure the Time and Date Step 1. Example [PIN] Setting the time as 9.30AM, and the date as 19.6.
Menu 0 - System Configuration 0.1 User Configuration 0.2 Time & Date 0.3 Partition Entry Time 0.4 Partition Exit Time 0.5 Phone number configuration 0.6 Voice message recording Partition Entry Time Configuration Independent entry times can be assigned for up to eight partitions, values are from 10 seconds to 255 seconds. How to: Adjust the partition Entry time Step 1. Example Adjust partition entry times [PIN] Call the NX-595E via an offsite touch-tone phone to begin the session. 2.
Menu 0 - System Configuration 0.1 User Configuration 0.2 Time & Date 0.3 Partition Entry Time 0.4 Partition Exit Time 0.5 Phone number configuration 0.6 Voice message recording Partition Exit time Configuration Independent entry times can be assigned for up to eight partitions, values are from 10 seconds to 255 seconds How to: Adjust the partition Exit time Step 1. 2.
Menu 0 - System Configuration 0.1 User Configuration 0.2 Time & Date 0.3 Partition Entry Time 0.4 Partition Exit Time 0.5 Phone number configuration 0.5.1 Alarm phone number One 0.5.2 Alarm phone number Two 0.5.3 Alarm phone number Three 0.5.4 Divert phone number One 0.5.5 Divert phone number Two 0.5.6 Divert phone number Three 0.
1st star, moves back to step 3, phone number selection. 2nd star, moves back to system configuration menu. 5. 3rd star, moves back to main menu. # Disconnects session. Deleting Alarm and Divert Phone Numbers How to: Delete Phone Numbers. Step 1. 2.
0.6.3 To record a user name 0.6.4 To record or configure a zone name 0.6.5 To record or configure an partition name 0.6.6 To record or configure an output name 0.6.7 To record or configure a room name 0.6.8 To record a system name Voice message recording This is the recording centre for user names, zone names, partition names, output names, room names and system names.
Step Example 1. [PIN] To record a new Entry message, from the Voice message recording menu Call the NX-595E via an offsite touch-tone phone to begin the session. Press [0] for system configuration menu. 2. Press [6] for voice message recording. Press [2] to record an entry message. Press #, to record a new entry message. 3. 4. Record 10 second entry message after the beep. 1st star, moves back to voice message recording menu. 2nd star, moves back to system configuration menu. 5.
Step To record a new zone name, and add this new recording to connected voice-enabled keypads. Example 1. [PIN] Call the NX-595E via an offsite touch-tone phone to begin the session. Press [0] for system configuration menu. 2. Press [6] for voice message recording. Press [4] to record or configure a zone. Select a zone number to record or configure, followed by #. 3. 4. Press #, to record a new zone name. Record 3 second zone name after the beep. 5.
Press [0] for system configuration menu. 2. Press [6] for voice message recording. Press [5] to record or configure a partition name. 3. 4. Select a partition number to record or configure, followed by #. Press #, to record a new partition name. Record 3 second partition name after the beep. 5. 1st star, moves back to step 4, (select a partition number to record.) 2nd star, moves back to voice message recording menu. 6. # Disconnects session.
2nd star, moves back to voice message recording menu. # Disconnects session. Output Name – library word configuration To configure an output name using words from the word library (page 53) instead of recording your own voice, replace steps 4 and 5 above with the following steps. Example: East side light Up to eight library words can be strung together to achieve your desired phrase. 4. Press [2], to configure a new zone name. Select library word one, followed by # (e.g., East = word 58.
Room Name – library word configuration To configure a room name using words from the word library (page 55) instead of recording your own voice, replace steps 4 and 5 above with the following steps. Example: Bedroom 1. Up to eight library words can be strung together to achieve your desired phrase. 4. Press [2], To configure a new zone name. Select library word one, followed by # (e.g., Bedroom = word 38.) 5 Select library word two, followed by # (e.g., One = word 1.
Answer the incoming call. NX-595E will announce: Call from (system name 0.6.8.) 1. Alarm condition active. Enter your code. Press star to cancel. 2. [PIN] Enter your pin code to gain access. NX-595E will now announce the current alarm condition, and offer the following menus: Press 1 for security system status. Press 2 for partition control. Press 3 To control zone bypass. Press 4 for event history. Press * to go back. Please refer to the System Status Messages Table for additional information. 3.
Accessing the NX-595E via Web Pages The NX-595E has a built-in web server that allows users to change settings and control their security system. Please speak with your security provider regarding how your system has been configured. Navigating to the NX-595E Open your web browser and enter the NX-595E’s IP address directly into the browser (Figure 1). This number may change depending on your router and whether a static IP address has been assigned to the NX-595E.
Note: Username is case sensitive Access Levels There are two access levels available to users - master code or standard user codes. Master codes have greater authority and are able to access more features.
Status and Partition Control Area Colour Green Area is active, and all zones are secure Yellow Area is armed in the stay mode Red Area is armed in the away mode Blue System condition present Grey Area not ready, zone(s) open Up to 8 active areas can be displayed, and control can be individual or as a group. To arm (turn on) an individual area/s, click on Away or Stay button for that area. To disarm area/s from either the stay or away arming modes, click on the Off button.
Zones From the Zones menu you can view zone status and bypass zones. Output Control If you have outputs connected, you can control them from the Output Control menu.
History Current system faults will be displayed in the Arm/Disarm page and the system’s past 512 event log can be accessed via the History menu. Oldest – Will display the last event stored in the internal event log. Prev – (Previous) will display the previous consecutive event from the internal event log to what is currently displayed. Next – Will display the next consecutive event from the internal event log to what is currently displayed.
Users must be given a User Name on this menu to be able to login to the web pages and the smartphone app. The user configuration menu is where user PIN codes are assigned to users. A user code is used to arm and disarm areas within your security system. They are generally four digits in length, but can be configured to be six digits in length if this level of security is required (contact your security provider to enable 6 digit PINs). The User Authority determines the options available to that user.
Email addresses 1, 2 and 3: Enter up to three email addresses, which will receive emails when the selected event(s) are activated. Email Reporting – examples User Arming: Security Report From Account 0001 Turn on Partition 1 Fred Time: 11:55 AM Date: 19 Jun Panic Button on keypad: Security Report From Account 0001 Keypad Panic Alarm Partition 1 Time: 11:55 AM Date: 19 Jun Voice Reporting Alarm phone numbers 1, 2, and 3 will receive a phone call announcing the events selected on this screen.
“Alarm condition active. Enter your code. Press star to cancel”. Enter your PIN code to hear the full alarm condition. You may then disarm or rearm your security system. The NX-595E will attempt to call phone number 1, if it is unanswered or a valid PIN code is not received, it will hang up and try phone 2, then 3. This will repeat for the number of times entered in Dial Attempts.
2. Click Save. 3. Click Copy All to send all text labels to NX-1820 keypad, or Copy to send changes. Access via UltraConnect App UltraConnect is an app that allows you to control your control panel from an Apple® iPhone/iPad, or Google® Android® device. 1. On your smartphone, go to the Apple® App StoreSM or Google Play® Store. 2. Search for UltraConnect. 3. Install the app. 4. Click the icon on your device to launch it. 5.
Troubleshooting • NX-595E may not work on corporate network due to firewalls, proxy servers, and other security settings. Connect it to a network port that can provide direct access to the internet.
System AC power fail – The security system has lost its electricity power Low battery – The security systems back up battery requires charging Battery test fail – The security systems back up battery requires changing Box tamper – The security systems cabinet tamper input has activated Siren trouble – The security systems external siren has a problem Over current – The security system is drawing too much current Time and date loss The security system time and date need resetting Communication fault – The se
Word Library 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 One Two Three Four Five Six Seven Eight Nine Ten Eleven Twelve Thirteen Fourteen Fifteen Sixteen Seventeen Eighteen Nineteen Twenty Thirty Forty Fifty Sixty Seventy Eighty Ninety Hundred Thousand Air conditioner Area Attic Automatic Auxiliary Back Basement Bathroom Bedroom NX-595E User Manual 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 7
Index A O Access levels, 44 Alarm Phone numbers, 1, 2 & 3, 17 Away Arm a single partition in a multi partition system, 22 Away Arm a single partition system, 21 Away Arm all partitions in a multi partition system, 21 Output Control, 26 Output name, 18 B Bypass zones within your security system, 24 C Configure (set up) a new pin code for a specific user, 28 Configure User Authority, 30 Creating Phone Numbers, 34 D Date, 17 Deleting Phone Numbers, 35 Disable a pin code from a specific user, 29 Disarm a
Time and Date Configuration, 31 To Control Zone Bypass, 15 Turn off a selected output, 26 Turn on a selected output, 26 U User Authority, 16 User configuration, 16 User Configuration, 28 User name, 17 User Partition, 16 User Pin, 16 V Voice message recording, 17, 36 Z Zone name, 17 NX-595E User Manual 55
