For assistance or missing parts In the USA please: E-MAIL: SERVICEABLE @ COMEDIAN or write to: Customer Service Department, Missing Parts 24 RIVER ROAD, SUITE #201, BOGOTA, NJ 07603, U.S.A. =U HOME Please call between 10am to 12pm or 2pm to 4pm N=U M= Monday thru Friday Eastern Standard time at (201) 488-0808 All international (outside USA) customers requesting missing parts, defect or damages must contact the retailer directly to make an exchange or return for credit.