User manual

Problem Possible solution
The appliance does not fill with
water properly.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low. For this infor-
mation, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter of the inlet hose and the filter of the valve are not clog-
ged. Refer to “Care and cleaning”.
• Make sure that the inlet hose has no kinks or bends.
• Make sure that the connection of the water inlet hose is correct.
The appliance does not drain
the water.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the filter, if necessary. Re-
fer to 'Care and cleaning'.
• Make sure that the drain hose is in the correct position. The hose may be too
low.
• Set the drain programme if you set a programme without drain phase.
• Set the drain programme if you set an option which ends with water in the tub.
The spin phase does not oper-
ate or the washing cycle lasts
longer than usually.
• Set the spin programme.
• Adjust manually the items in the tub and start the spin phase again. This prob-
lem may be caused by balance problems.
There is water on the floor.
• Make sure that the couplings of the water hoses are tight and there is not wa-
ter leakages.
• Make sure that the drain hose have no damages.
• Make sure you use the correct detergent and the correct quantity of it.
• Make sure you have replaced the emergency emptying cap into the filter
• Make sure you have properly screwed the filter in after cleaning.
You cannot open the appliance
door.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in the drum.
The appliance makes an un-
usual noise.
• Make sure the levelling of the appliance is correct. Refer to 'Installation'.
• Make sure that the packaging and/or the transit bolts are removed. Refer to
'Installation'.
• Add more laundry in the drum. The load may be too small.
The washing results are not
satisfactory.
• Increase the detergent quantity or use a different detergent.
• Use special products to remove the stubborn stains before you wash the laun-
dry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
You cannot set an option.
• Make sure that you press only the wanted button(s).
The machine does not dry or
does not dry properly:
• Make sure that you have set a suitable drying programme for your laundry.
• Make sure that you set the correct the drying time or dryness degree.
• Make sure that the water tap is not turned on.
• the drain filter is not clogged.
• Make sure you have not overloaded the appliance.
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