Terms & Conditions

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ALLPROD-ADH-4WC-NL (10.17)
peeling of leather or vinyl, natural leather markings, and defects in design and workmanship; (AS) Stains or damage that occur during assembly,
delivery, installation, before furniture is delivered to your residence, while the furniture is located outside of your residence, while the furniture is in
storage or being moved to or from storage or between residences; (AT) Wear & Tear caused by repeated use such as scuffing, soiling, hair/body oil,
perspiration, surface abrasions, pilling or fraying of fabric, loose joints; (AU) Stains or damage covered under any manufacturer warranty, recall,
homeowner, renter or other insurance policy; (AV) Stains or damage caused by structural problems, appliance malfunctions, Acts of God or natural
disasters, theft, vandalism or illegal activity (AW) Stains or damage caused by independent contractors
Specific to Home Automation:
In additional to the exclusions listed above, this Agreement does not cover any loss, repairs or damage caused by or
resulting from: (A) pre-existing conditions incurred or known to you (pre-existing means a condition prior to Plan issuance); (B) any repair covered by a
manufacturer’s warranty or any insurance; (C) installation, or improper installation; or improper installation of customer replaceable components,
modules, parts or peripherals; (D) damage or failure due to causes beyond our control such as environmental conditions, exposure to weather
conditions or acts of nature including, but not limited to: fire, floods, smoke, sand, dirt, lightning, moisture, water damage, freezes, storms, wind,
windstorm, hail, earthquake, animal or insect infestation, etc.; (E) damage or failure caused by riot, nuclear radiation, war, hostile action, or radioactive
contamination, etc.; (F) battery failure or leakage; (G) collision, collapse, or explosion; (H) liquid spillage of any kind; (I) signal reception, transmission
problems resulting from external causes, interruption of electrical service, loss of power, improper use of electrical/power, power “brown-out”, power
overload or power surge (unless covered in the Special Features section of this document); (J) neglect, misuse, abuse, intentional damage, malicious
mischief, theft, mysterious disappearance, vandalism or accidental damage; damage cause by dropping (K) rust, corrosion, warping, bending, etc.; (L)
damage, warping, bending or rusting of any kind to the housing, cabinetry, outside casing or frame of the product; (M) any non-operating part, including
but not limited to plastic, or decorative parts such as hinges, knobs, door liners, glass, handles, masks, rack rollers, shelves, etc.; (N) loss of or repair to
components within the product not originally covered by the manufacturer’s warranty; (O) failure to product attachments not provided by the
manufacturer or included in the original sale; (P) loss of or repair to components that are considered expendable or consumer replaceable items and are
designed to be consumed during the life of the covered product such as but not limited to, lamps, bulbs, tubes, cords, wiring, cables, fuses, keypads,
switches, connectors, batteries, etc.; (Q) failure to reset timer after a lamp replacement; (R) exploding or dimming lamps; (S) repairs for cosmetic damage
or imperfections or to structural items when they do not impact operational performance of the covered product; (T) non-failure problems including but
not limited to noises, squeaks, etc.; (U) operational errors on the part of the consumer; (V) unauthorized repairs, adjustments, manipulation or
modifications made by anyone other than an authorized service technician; (W) normal periodic or preventative maintenance, user education, set up
adjustments, cleanings or any resultant malfunction or damage of or to an operating part of the covered product from failure to provide manufacturer’s
recommended maintenance or operation/storage of the covered product in conditions outside manufacturer specifications or use of a covered product in
such a manner as would void coverage under the manufacturer’s warranty or that are used in a manner inconsistent with the design of the equipment or
manufacturer instructions or specifications; (X) software and software related problems or damage resulting from (Y) any damage to recording media
including any program, data or setup resident on any mass storage devices, (Z) products subject to a manufacturer recall or rework to repair design or
component deficiencies, improper construction, manufacturer error, etc. regardless of the manufacturer’s ability to pay for such repairs; (AA) Covered
Products with removed or altered serial numbers; (AB) consequential damages or delay in rendering service under this Plan, or loss of use or data
during the period the covered product is at an authorized repair facility or otherwise awaiting parts; (AC) television or imperfections including burned-in
images, in resolution/failure, pixel burnout or other image failure not in accordance with the manufacturer’s specifications and/or minimum display
standards; (AD) control adjustments made to televisions to enhance screen image quality; (AE) Plasma Televisions in use at or above 6,000 feet above
sea level unless specifically designed for use above that altitude; (AF) products used in applications that require continuous business and/or
commercial operation, or are used for, industrial, educational or public use purposes or offered on a rental basis; (AG) equipment sold without a
manufacturer’s warranty or “as is”. ‘ (AH) removal or disposal of this product in order to comply with EPA disposal requirements; (AI) hardware
(converter boxes) for converting analog television signals to digital television signals or for any repairs or modifications as a result of the unavailability
of analog broadcasting.
IN NO EVENT SHALL THE ADMINISTRATOR/OBLIGOR OR ANY OF THE ADMINISTRATOR/OBLIGOR’S AGENTS BE LIABLE FOR
SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER IN CONTRACT, TORT, OR NEGLIGENCE. THIS
AGREEMENT DOES NOT COVER ANY LOSS OR DAMAGE NOT SPECIFICALLY LISTED HEREIN.
V. CONDITIONS
A. Renewal: The Replacement Plans are not renewable. Repair Plans may be renewed at Our discretion. To renew Your coverage, please call 1.877.634.0964
on or before the expiration date of this Plan. Renewal prices will reflect the age of the Covered Product, Our current service costs, and Our product repair
experience. Renewal prices and periods will be available from the Administrator upon request at time of renewal. Note, not all products are eligible for
renewal.
B. Transferability: This Agreement is non-transferable.
C. Territories: The Agreement territory is limited to the United States of America, including the District of Columbia, only. It does not include Canada or U.S.
Territories including Guam, Puerto Rico, or U.S. Virgin Islands.
D. Subrogation: If We pay or render service for a loss, We may require You to assign Us Your rights of recovery against others. We will not pay or render
service for a loss if You impair these rights to recover. Your rights to recover from others may not be waived. You will be made whole before We retain any
amount We may recover.
E. Deductible: There is no deductible required to obtain service for repair or replacement of the Covered Product.
F. Arbitration: PLEASE READ THIS ARBITRATION PROVISION CAREFULLY TO UNDERSTAND YOUR RIGHTS. IT PROVIDES THAT ANY CLAIM OR
DISPUTE THAT YOU MAY HAVE IN THE FUTURE RELATING TO THIS AGREEMENT AND YOUR DEALINGS WITH US MUST BE RESOLVED SOLELY
THROUGH BINDING ARBITRATION.
Arbitration is a method of resolving any claim, dispute or controversy without filing a lawsuit. In this Arbitration Provision, You, We, and the Administrator (the
“Parties”) are irrevocably waiving our rights to go to court and are agreeing instead to submit any claims, disputes or controversies between the Parties to
binding arbitration for resolution. This Arbitration Provision sets forth the terms and conditions of our agreement to binding arbitration. The Parties agree and
acknowledge that the transaction evidenced by this Agreement affects interstate commerce and the Federal Arbitration Act (“Act”) applies to this Arbitration
Provision. The Parties agree to resolve all claims, disputes and controversies (collectively “Claims”) related in any way to this Agreement by binding arbitration,
including but not limited to Claims related to the underlying transaction giving rise to this Agreement, and including further, without limitation, Claims arising