Install Instructions

50
109837-01 - 5/20
PVCG-C
Installation, Operating & Service Manual
Table 13.0: Error Codes
Error
Code Meaning Possible Cause
2
Pressure Switch failed to open
Jumped air pressure switch
Condensate in air pressure switch or switch tubing
Defective air pressure switch
4
Low Flame Signal
Low gas pressure at gas valve inlet
Partially plugged pilot tubing or pilot orifice
Loose connection in ignition cable or ground wiring
Dirty pilot electrode/ground strap
Pilot electrode porcelain cracked
Damaged pilot hood/ assembly
Defective control
6
Pilot Flame detected when no
flame should be present
Defective gas valve
High gas pressure
Defective control
18
Internal electronics failure
Possible internal problem with boiler control. Cycle power to the boiler and
replace control if problem persists.
23
Flame sensed during 30s pre-
purge (before pilot valve opened)
Defective gas valve
High gas pressure
Defective control
29
Air pressure switch failed to close
Vent system blockage
Vent system not constructed in accordance with installation manual (excessive
length, undersized pipe, wrong terminal, etc)
Condensate or leakage in air pressure switch tubing
Winds in excess of 40mph
32
Boiler water temperature sensor
failure
Loose sensor connection at control
Defective Sensor
Defective control
35
Duplicate Zone Error code reserved for future use
57
Grounded pilot electrode
Condensate or foreign material is shorting pilot electrode to ground.
Ignition cable insulation is damaged and touching ground.
Pilot is damaged
58
AC Power Frequency Error
120VAC power supply frequency is incorrect (Should be 60Hz)
120VAC power supply is dirty (consult electrician and/or Utility)
Boiler water temperature sensor common (center wire) is damaged and
shorted to ground
59
Line voltage error
(Supply voltage too high or low)
Power supply voltage is incorrect (should be 120VAC nominal)
Defective or incorrect 24VAC transformer
Loose 120VAC connection or 24VAC connection between transformer and
control
60
Thermostat input higher than
threshold
External voltage is applied to thermostat connections (most common cause is
external transformer in old thermostat wiring.
61
Line Voltage Unstable
120VAC power supply is dirty (consult electrician and/or Utility)
Loose 120VAC connection or 24VAC connection between transformer and
control
Large electrical loads elsewhere on the installation are switching on and off,
causing incoming voltage to swing excessively at boiler.
63
Maximum recycles exceeded See Error Code 4 above (boiler lost proof of pilot 6 times in a row)
64
Internal failure
Improper pilot operation
If problem persists, replace control
89
EnviraCom communication lost
Should not be observed on this boiler.
13 Troubleshooting (continued)