Operating Guide

24
Warranty (Contd.)
Provisions
This warranty is non-transferable and applies to the original purchaser and original installation site
when purchased. Proof of purchase is required therefore please keep your receipt or obtain it from
the original purchaser. Under no circumstances will NewAge Products be responsible for any loss of
time, inconvenience, expenses, costs or other consequential damages caused by or resulting from
a problem about which a claim is made. NewAge Products excludes any liability for lost prots and
will not pay any other indirect, special, incidental or consequential damages under this warranty.
Pre-Install
Prior to installation, ensure the installation instructions has been read and the products have
been inspected. Any pieces with defects should not be installed and NewAge Products will not be
responsible for ooring installed with visual defects.
What Is Covered?
Residential
If installed correctly using the installation instructions provided and the proper maintenance is
being followed, NewAge Stone Composite Luxury Flooring warrants that during the warranty
coverage the products above:
- Will not wear through the top decorative wear layer. Scratches, cuts, dents or reduction in gloss
levels are not considered wear.
-Will not stain from consumable items such as food, drinks and common household items such as
cleaning products.
-Will not curl at the edges
-Will not rip or tear from normal household use
-Will not result with discoloration, mold or mildew growth from the pre-attached underlayment.
Wear Through : is dened as damage to the top decorative layer due to household use.
Stain : is dened to be a permanent discolouration to the surface of the ooring that is not capable
of being cleaned o.
Commercial
If installed correctly using the installation instructions provided and the correct care and
maintenance instructions are followed, NewAge Stone Composite Luxury Flooring warrants that
during the warranty coverage the products above:
- Will not wear through the top decorative wear layer for the term length of the warranty coverage
set above.
- Will not stain from consumable items such as food, drinks and cleaning products.