User Manual

14
http://www.NewAir.com
Problem
Possible Cause
Solution
The “WARNING”
indicator flashes for 20
seconds when starting
or during operation.
Ice-full detecting
sensor on the edge of
interior tank is
malfunctioning.
Consult a qualified
technician to check the
sensor or change to a
new one.
Ice cubes stick
together.
The ice cycle is too
long.
Stop the ice maker and
allow ice block to melt.
Select smaller size and
restart.
Water temperature in
inner tank is too low.
Change the water in the
inner tank.
Temperature of water is
best between 45°F -
90°F.
The ice making cycle
appears to be normal
but no ice is being
produced.
The refrigerant may
be leaking.
Consult a qualified
technician.
A pipe in the cooling
system may be
blocked.
Consult a qualified
technician.
Ambient temperature
or water temperature
in inner tank is too
high.
Please run the ice
maker below 90°F and
pour colder water into
the tank.
The ice cubes are too
small.
The ambient
temperature or water
temperature may be
too high.
Select large sized ice
cubes by pressing the
“SELECT” button.
The compressor may
need to warm up.
If this is the first time
the unit is being used,
allow the ice maker to
cycle a few times. This
should result in larger
cubes.
The ice has a “plastic”
taste.
The unit’s interior may
need to be cleaned.
Add a tablespoon of
lemon juice or vinegar
to a full tank of water
and allow the ice maker
to cycle a few times.