Energy Guide

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EN
TROUBLESHOOTING
You may try to solve the following simple problems by yourself. If you need
further assistance, please contact customer service.
Problem
Possible Causes and Solution
Failed operation
● Check whether the appliance is connected to power
or whether the plug is in solid contact.
● Check whether the voltage is too low.
● Check whether there is a power failure or circuits
have been tripped.
Odor
● Odorous foods must be tightly wrapped.
● Check whether there is any rotten food.
● Clean the inside of the refrigerator.
Extended
operation of the
compressor
● It is normal for the compressor of the refrigerator to
run for longer than normal periods in the summer
when the ambient temperature is high.
● It is not advised to store too much food in the
appliance at the same time Food must be cooled
before being placed into the appliance.
● The doors are being opened too frequently.
Light fails to turn
on
● Check whether the refrigerator is connected to
power supply and whether the light bulb is damaged.
● If needed replace the light bulb.
Doors cannot be
properly closed
● The door is blocked by food packages.
● Too much food is inside the refrigerator.
● The refrigerator is tilted.
Loud noises
● Check whether the floor is leveled and whether the
refrigerator is on a stable surface.
● Buzz: The compressor may produce buzzes during
operation, and the buzzes are loud particularly upon
start or stop. This is normal.
● Creak: Refrigerant flowing inside of the appliance
may produce creak, which is normal.
Door does not
seal
● Clean the door seal.
● Heat the door seal and then cool it for restoration
(or blow it with an electrical drier or use a hot towel
for heating).
Water pan
overflows
● There is too much food in the chamber or food
stored contains too much water, resulting in heavy
defrosting