User manual
6 Try using a different mouse.
6 Verify that the mouse complies with the PS/2 standard. A
combination mouse will work, but it must be set to PS/2
mode and the correct serial mouse to PS/2 adapter must be
used. A serial mouse with a serial - PS/2 adapter will not
work, since the mouse signals do not comply with the PS/2
standard.
6 Make sure the keyboard is plugged into the NS-211K unit
properly.
When I switch between computers mouse movement
becomes random.
6 Verify that your computers do not have more than one
mouse driver installed. Make sure that the driver is for a
standard PS/2 or Microsoft compatible PS/2 mouse. Also
check with the mouse vendor to verify you are using the
latest mouse driver.
6 Check your config.sys and autoexec.bat files (if you run
Windows) and verify that only one mouse driver is loaded.
6 If a special mouse is used, such as cordless or scrolling
mice, make sure you use generic PS/2 mouse drivers. A
non-standard PS/2 mouse may have extensions on the
PS/2 protocol that are not supported by the NS-211K unit.
6 Do not move the mouse or press any mouse buttons while
switching from one system to the other.
6 Try resetting the mouse by unplugging it from the NS-211K
unit for about 3 seconds. Now mouse movement will be
correct again.
6 Before booting up any PCs, the NS-211K unit must be
powered-up. But before powering the NS-211K unit up, the
mouse and keyboard must be connected first. Any deviation
from this power-up sequence may lead to erratic behavior
of the systems.
The computers boot properly but I can not use the
mouse.
6 Please verify that the mouse is plugged into the NS-211K
unit properly.
6 Make sure the mouse works propery when plugged into a
computer directly , you will need to reboot the system to test
this.
Troubleshooting
Keyboard
My keyboard is not detected, or a keyboard error is given
during boot-up.
6 Please verify that the keyboard cables are inserted
properly.
6 Check to make sure that the power cord is plugged in and is
working properly.
The computers all boot up properly, but the keyboard is
not functional.
6 Make sure the keyboard is plugged into the NS-211K unit
properly.
6 Verify that the keyboard works when plugged into the
computer directly. (You will have to shut down your
computer first to do this).
6 Try using a different keyboard.
Mouse
My mouse is not detected during boot up.
6 Please verify that all mouse cables are inserted properly.
Check especially for a mix-up with the PS/2 keyboard
cable, they have the same kind of connector and are
therefore easily confused.
6 Read your motherboard documentation and make sure that
the PS/2 mouse IRQ is enabled. (This can for most
computers be set in the BIOS setup pages)
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NS-211K NS-211K