User manual

14
NS-431
15
NS-431
FAQs
Q:What are the benefits of the NEWSTAR 4-PORT KVM Switch over a
////similar competitor product?
A:The NEWSTAR 4-PORT KVM Switch is an affordable solution, packed
////with features usually found in higher-priced units. The NEWSTAR
////KVM Switch offers hot key command switching, resolution support
////of up to 2048x1536, AutoScan function, and NEWSTAR 3 years
////Limited Warranty.
Q:Can I use the Switch on my Sun Computer?
A:Yes, the Switch works with Sun computers. (Please call for further
information)
Q:Does the Switch support Linux?
A:Yes, the Switch supports Linux, but please remember to set up mouse
////type befoer you use the KVM switch.
Q:Does the Switch require an AC adapter?
A: Not necessary. The Switch can be powered by the PS/2 ports of your
////computer, but you can use the adapter.(DC9V 600mA)
Q:Can I use the Switch to switch video signals only?
A:No, you cannot use the Switch to switch video signals only. The Switch
is powered by the PS/2 keyboard port.
Troubleshooting
Video
I am getting a black screen on my monitor.
t
Check that all video cables are connected properly.
t
Connect your monitor directly to the computer to verify that your
////monitor is function properly.
t
Take your computer out of standby mode and restart it again.
I am getting ghosting, shadowing, or fuzzy images on my monitor.
t
Check that all video cables are connected properly.
t
Check that the monitor you are using supports the resolution and
////refresh-rate setting on your computer.
t
Check that the graphics card you are using supports the resolution and
////refresh-rate setting on your computer.
t
Connect the monitor directly into the computer you are having trouble
////with to see if the problem still appears.
Keyboard
Computer does not detect my keyboard and I get a keyboard error
reported when booting up.
t
Check that the keyboard cable between the Switch and the computer
////is connected properly. Tighten any loose connections.
t
Try another cable.
t
If you are using the keyboard software that was included with your
////keyboard, uninstall it and install the standard Microsoft keyboard
////driver.