Warranty

This Limited Warranty may be transferred by the Owner one (1) time during the first three (3) years of
the Term from the date of the original purchase by Purchaser, to a subsequent buyer of the property
upon which the Products were originally installed.
NewTechWood
®
UltraShield
TM
QuickDeck Limited Warranty
15 Year Limited Warranty
THIS LIMITED WARRANTY APPLIES TO PRODUCTS INSTALLED ONLY IN UNITED STATES OF AMERICA AND CANADA, ALL
PRODUCTS INSTALLED IN LOCATIONS WHERE THIS LIMITED WARRANTY DOES NOT APPLY ARE SOLD “AS IS” AND WITHOUT
WARRANTY OF ANY KIND, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
This warranty is given to the Purchaser of Products. NEWTECHWOOD warrants to the Purchaser that, the Term, under normal use from an authorized
NEWTECHWOOD product distributor, that: Products will not check, split, splinter, rot, or suffer structural damage from termites or fungal decay for fifteen (15)
years when installed and maintained according to manufacturer’s guidelines.
In this Limited Warranty certain capitalized words have specific meanings:
“NEWTECHWOOD” means Newtechwood, Ltd.
“Products” means the NewTechWood
®
UltraShield
TM
QuickDeck purchased
from a NewTechWood
®
authorized dealer
“Owner” means the owner of the real estate at the time the Products are
installed on that real estate. If you purchase a new residence and are the first
person to occupy the residence, NewTechWood
®
will consider you to be the
Owner if the Products are installed as part of the construction of that
residence.
“Purchaser” means the original purchaser of the retail purchase of the Products
“Term” means period of fifteen (15) years from date of the original purchase
Installation: This warranty does not cover costs of installation, removal, or
reinstallation, including but not limited to labor and freight. NEWTECHWOOD’s
sole obligation is limited to replacement of the Products, and NEWTECHWOOD
shall have no further liability of obligation except as expressly stated herein. In no
event will NEWTECHWOOD be liable for any incidental, special, indirect, or
consequential damages resulting from any defect in the Products supplied,
including but not limited to damage to property. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above
limitation may not apply to you.
Obtaining Warranty Coverage: If Purchaser discovers a defect in the
Products during the Term, Purchaser must, within thirty (30) days from the
discovery of the alleged defect but no later than the end of the Term, notify
NEWTECHWOOD in writing, at the following address. Immediately upon
discovering any possible defect in the Products, the Owner must immediately make
temporary repairs at the Owner’s expense to protect all property that could be
affected. The Owner must allow NEWTECHWOOD to enter the property into
which the Products are installed to inspect the possibility of a defect in the
Products. This warranty gives you specific legal rights and you may also have other
rights which vary from state to state.
Newtechwood, Ltd.
19111 Walden Forest Dr. Suite B
Humble, TX 77346, USA
Purchaser must include in this notification proof of purchase and a statement
explaining the defect and date the Product was installed. NEWTECHWOOD may
request additional information. After reviewing all information, NEWTECHWOOD
will make a determination regarding the validity of such claim. If
NEWTECHWOOD determines that Purchaser’s claim is valid, NEWTECHWOOD
will, at its option, either replace the defective Products or refund the portion of the
purchase price paid by Purchaser for such defective Products (not including the cost
of its initial installation). If a Purchaser makes a valid warranty claim hereunder
during years four (4) through fifteen (15) after the original purchase, then the
Purchaser’s recovery will be prorated as indicated below. If NEWTECHWOOD is
providing replacement materials, it may elect to replace the percentage, listed on the
next page, of boards otherwise meeting the requirements for a claim; if
NEWTECHWOOD is refunding the purchase price, it may elect to refund the
percentage, listed on the next page, of the purchase price of boards otherwise
meeting the requirements for a claim.
15-Year Stain Resistance Limited Warranty: The Products are also
covered by a 15-Year Stain Resistance Limited Warranty. The Products are resistant
to permanent staining from spills of food and beverage items include mustard,
ketchup, barbecue sauce, canola oil, tea, coffee, wine, fruit punch, and sodas, so
long as such substances are promptly removed from the Products in accordance
with NEWTECHWOOD’s written care and cleaning instructions for Products and
are not rubbed into the Product and the spill has not also contacted another material
causing a chemical reaction. NEWTECHWOOD does not warrant the Products to
be stain proof, and does not warranty stain resistance resulting from spilled or
otherwise applied food and beverage substances which are not properly and
promptly cleaned as provided in NEWTECHWOOD’s written care and cleaning or
which have been rubbed into the Products.
Page 1
The Limited Warranty does not cover any staining or damage to the Products
caused by abrasive compounds of acidic and basic pH, mold/mildew, tobacco
smoking, including, but not limited to, cigarette burns, cigarette ash, cigar burns,
cigar ash, paints or stains, solvents, metallic rust or other abnormal deck/deck tile
use items, and non-food and non-beverage substances, including, but not limited to,
biocides, fungicides, insect repellant/insecticides, plant foods or bactericides, motor
oil and suntan/sunscreen lotion.
Claims Regarding Stain Resistance: If the Owner is making a claim relating
to the Limited Warranty on stain resistance, the Owner must do all the following:
(1) Attempt to clean the affected area of the Products by using the cleaning
procedures described in NEWTECHWOOD’s written care and cleaning
instructions promptly after the exposure of the food or beverage to the surface of
the Products.
(2) If, after completing step one (1) above, the affected area remains reasonably
visible, then the Owner must have affected area of the Products cleaned by a
professional deck/deck tile cleaner at the Owner’s expense within one (1) week
of the exposure of the food or beverage to the surface of the Products.
(3) If, after completing steps 1 and 2 above, the affected area still remains
reasonably unsatisfactory, the Owner may make a claim under this Limited
Warranty as provided herein, provided that such claim is made within thirty (30)
days after the professional cleaning is completed.
Exclusions from Warranty Coverage: NEWTECHWOOD does not warrant
against and is not responsible for, and no implied warranty shall be deemed to
cover, any condition attributable to:
(1) improper installation of NEWTECHWOOD products and/or failure to abide by
NEWTECHWOOD’s installation guidelines,
(2) Use of Products beyond normal use, or in an application not recommended by
the NEWTECHWOOD installation guidelines and local building codes.
(3) Movement, distortion, collapse or setting of the ground or the supporting
structure on which the Products are installed.
(4) Any act of God (such as flooding, hurricane, earthquake, lightning, etc.),
environmental condition (such as air pollution, mold, mildew, etc.), or staining
from foreign substances (such as dirt, grease, oil, etc.).
(5) Variations or changes in color of Products.
(6) Normal weathering due to exposure to sunlight, weather and atmosphere which
can cause colored surfaces to, among other things, flake, chalk, or accumulate
dirt or stains.
(7) Improper handling, storage, abuse or neglect of Products by Purchaser, the
transferee or third parties.
(8) Ordinary wear and tear;
(9) Staining or discoloration due to foreign substances not covered in the “15-Year
Stain Resistance Limited Warranty” including, but not limited to, food or
beverages not promptly and properly cleaned, rubbed in food stains, stains
caused by interactions with another item, such as metal furniture, stains not
covered under this Limited Warranty or chemicals found in cleaners not covered
under this Limited Warranty.