Warranty

ManualsBrandsNewTechWood ManualsDeck Tiles1/6 ft. x 1 ft. Quick Deck Composite Deck Tile Straight Trim in Peruvian Teak (4-Pieces/Box)

NewTechWood Residential Limited Warranty / v20180111 1

THIS LIMITED WARRANTY (“THE LIMITED WARRANTY”) IS MADE AND GIVEN BY HUIDONG MEIXIN PLASTIC

LUMBER PRODUCTS MANUFACTURING CO., LTD. (“HUIDONG MEIXIN”). HUIDONG MEIXIN CONDUCTS

BUSINESS AND MANUFACTURES UNDER THE ASSUMED BUSINESS NAME OF NEWTECHWOOD. ALL

REFERENCES IN THIS LIMITED WARRANTY TO NEWTECHWOOD ARE REFERENCES TO HUIDONG MEIXIN.

THIS LIMITED WARRANTY APPLIES TO PRODUCTS INSTALLED ONLY IN UNITED STATES, ALL PRODUCTS

INSTALLED IN LOCATIONS WHERE THIS LIMITED WARRANTY DOES NOT APPLY ARE SOLD “AS IS”

AND WITHOUT WARRANTY OF ANY KIND, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

THE LIMITED WARRANTY SETS FORTH THE SOLE AND EXCLUSIVE WARRANTY BEING PROVIDED BY

NEWTECHWOOD TO ANY CUSTOMER OR USER OF ITS PRODUCTS, UNLESS OTHER WARRANTY MAY

OTHERWISE BE PROVIDED BY NEWTECHWOOD ON ANY SPECIFIC PRODUCTS. PLEASE READ THIS

WARRANTY CAREFULLY BEFORE PURCHASING, USING OR INSTALLING YOUR NEWTECHWOOD PRODUCT.

THE LIMITED WARRANTY PROVIDED BY NEWTECHWOOD CONSTITUTES A BASIS OF THE BARGAIN

AND PURCHASE OF THE NEWTECHWOOD PRODUCT. THE LIMITED WARRANTY SETS FORTH THE

ENTIRE WARRANTY AND RESPONSIBILITY OF NEWTECHWOOD. THE PURCHASE AND/OR USE OF ANY

NEWTECHWOOD PRODUCT CONSTITUTES ACCEPTANCE BY THE PURCHASER AND/OR USER OF AND

AGREEMENT TO THESE TERMS.

THIS LIMITED WARANTY, IN SECTION 4, SETS FORTH A BINDING ARBITRATION CLAUSE AND CLASS

ACTION WAIVER. THE CLAUSE AND WAIVER WILL IMPACT HOW THE PURCHASER AND/OR USER MUST

PROCEED IN RESOLVING ANY WARRANTY DISPUTE WITH NEWTECHWOOD.

1. THE LIMITED WARRANTY

1.1 NewTechWood warrants to the original purchaser (“Purchaser”, “you” or “your”) of the NewTechWood

products noted below that, for the specied Warranty Period, such products shall, (i) under normal and

proper service conditions, (ii) when installed in accordance with NewTechWood’s written instructions and

(iii) when used and maintained in an above-ground application, remain free from material manufacturing

defects and will not check, splinter, delaminate, rot, or suffer structural damage from fungal decay. For

purposes of the Limited Warranty, the “original purchaser” means the individual or individuals who were

the owners of the real property upon which NewTechWood product was installed.

1.2 The term of the Limited Warranty (“Warranty Period”) for the NewTechWood UltraShield Decking, the

NewTechWood Naturale Decking, the NewTechWood UltraShield Cladding, the NewTechWood UltraShield

Screens and Partitions and the NewTechWood UltraShield Hybrid Railing shall be twenty ve (25) years

from the date of original purchase provided that such purchaser maintains ownership of the real

property upon which the NewTechWood product was installed.

1.3 The term of the Limited Warranty (“Warranty Period”) for NewTechWood Metal Clips shall be twenty

(20) years from the date of original purchase provided that such purchaser maintains ownership of the

real property upon which the NewTechWood product was installed.

NEWTECHWOOD RESIDENTIAL LIMITED WARRANTY

Summary of content (6 pages)

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NEWTECHWOOD RESIDENTIAL LIMITED WARRANTY THIS LIMITED WARRANTY (“THE LIMITED WARRANTY”) IS MADE AND GIVEN BY HUIDONG MEIXIN PLASTIC LUMBER PRODUCTS MANUFACTURING CO., LTD. (“HUIDONG MEIXIN”). HUIDONG MEIXIN CONDUCTS BUSINESS AND MANUFACTURES UNDER THE ASSUMED BUSINESS NAME OF NEWTECHWOOD. ALL REFERENCES IN THIS LIMITED WARRANTY TO NEWTECHWOOD ARE REFERENCES TO HUIDONG MEIXIN.
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1.4 The term of the Limited Warranty (“Warranty Period”) for the NewTechWood Vintage Decking, NewTechWood Plastic Clips shall be fifteen (15) years from the date of original purchase provided that such purchaser maintains ownership of the real property upon which the NewTechWood product was installed. 1.
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2. NEWTECHWOOD CLAIM PROCEDURE 2.1 In order to proceed with a warranty claim against NewTechWood, the Purchaser must send to NewTechWood a copy of this warranty document, a copy of original proof of purchase, and photos or other supporting evidence of the defective or nonconforming NewTechWood product. All warranty claims should be forwarded to the address noted in Section 2.2 below. Purchaser’s original proof of purchase must be from an authorized NewTechWood product dealer.
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method. In NewTechWood’s sole and absolute discretion, NewTechWood may, at its option, elect to refund the percentage of the original purchase price listed under Recovery on the Prorated Warranty Schedule in lieu of replacing the defective product.
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conditions, static electricity or any cause beyond the control of NewTechWood, (xiii) variations or changes in colour of NewTechWood products, (xiv) improper handling, maintenance, storage, abuse or neglect of NewTechWood products by Purchaser or any other party, (xv) ordinary wear and tear, (xvi) impact from objects or (xvii) any fasteners not supplied or approved by NewTechWood. 3.5 No warranty is given with respect to any fasteners other than the NewTechWood Fasteners.
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4.3 BINDING ARBITRATION. IF YOU AND NEWTECHWOOD DO NOT RESOLVE ANY DISPUTE BY INFORMAL NEGOTIATION ANY EFFORT TO RESOLVE THE DISPUTE WILL BE CONDUCTED EXCLUSIVELY BY BINDING ARBITRATION. YOU ARE GIVING UP THE RIGHT TO LITIGATE (OR PARTICIPATE IN AS A PARTY OR CLASS MEMBER) ALL DISPUTES IN COURT BEFORE A JUDGE OR JURY. Instead, all disputes will be resolved before a neutral arbitrator, whose decision will be final except for a limited right of appeal under the U.S. Federal Arbitration Act.