User Manual

Page | 417
Import media files? .............................................................................................................. 445
Share Files On YouTube
®?
..................................................................................................... 446
Prepare Clips with Embedded Alpha Channel? .................................................................... 446
Add an external File Location to the File Browser? .............................................................. 447
Remove a Location From the File Browser? ......................................................................... 447
Export Files to an external drive? ......................................................................................... 447
Import/Export files larger than 4 Gigabytes? ....................................................................... 447
Free up space by deleting the demo clips? ........................................................................... 448
SOFTWARE, MAINTENANCE AND UPDATES ......................................................................................... 449
Resolve serious instability or dropped frames? .................................................................... 449
Update my TriCaster? .......................................................................................................... 449
Update the Flash® and/or Windows Media Encoder? ........................................................ 450
Install virus protection? ........................................................................................................ 450
Install my favorite software (or codec)? .............................................................................. 451
Supplement: Can I install the MainConcept AAC Encoder for Flash®?
Create a ‘User Backup’ drive? .............................................................................................. 451
Restore TriCaster software? ................................................................................................. 452
REGISTRATION AND TECH SUPPORT .................................................................................................. 454
Register TriCaster? ............................................................................................................... 454
Access Technical Support? ................................................................................................... 455
Find TriCaster’s hardware/firmware revision numbers? ...................................................... 455
MISCELLANEOUS ........................................................................................................................... 455
Access System Administration Features ............................................................................... 455
Return to TriCaster from Administrator Mode ..................................................................... 455
Add A Custom Streaming Profile to the Configure Stream Connection Panel ...................... 455
Supplement: Does TriCaster support multi-bitrate streaming profiles
Supplement: Is it better to use a Baseline or Main profile for H.264 encoding ?
MORE QUESTIONS AND ANSWERS .................................................................................................... 465
Can I do anything to improve latency/audio sync? .............................................................. 465
Supplement: Why does latency seem higher for certain video formats (i.e. 24p)?
Why is my power supply beeping? ....................................................................................... 465
Supplement: Where can I obtain replacement or spare Power Supply modules?
Why do some thumbnail icons look wrong? ........................................................................ 466