User Manual

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limitation (or you might consider transferring larger files to TriCaster over a
network connection).
A.4.9 REPAIR DAMAGED RECORDINGS?
At times, a catastrophic event (such as a power outage) that interrupts recording
will result in a damaged Quicktime® clip. Generally, such a clip can be repaired by
simply adding it to a DDR playlist. (Note that this process depends on the clip being
stored as-is within the NTFS file system at all times before repair. Operations like
zipping the file, transferring it to a FAT32 drive and then back, etc., will make
recovery impossible).
A.4.10 AVOID THE ERROR “…COPY THIS FILE WITHOUT ITS PROPERTIES?”
Windows® shows this error message when you export a media file from TriCaster
to an external volume that does not use the NTFS file system. The warning is not
really a concern (although we highly recommend using NTFS formatted storage, as
noted in Section A.4.8). The files will copy just fine regardless.
TriCaster generates metadata attributes for media files for internal use. This
metadata is only retained when you export to storage formatted as NTFS. That being
said, the metadata is automatically regenerated if you use the files with TriCaster
again later, so its loss poses no issue.
A.4.11 FREE UP SPACE BY DELETING THE DEMO CLIPS?
1. Go to TriCaster’s Startup Screen.
2. Open a session (it doesn’t matter which one).
3. Click Manage on the icon ring, and click the Clips link at right.
4. Use the system File Explorer that opens to navigate up one level in the folder
hierarchy, to D:\Media\Clips.
5. Selectively delete content from the sub-folders you find in this location.