User Manual

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Note: This feature it is intended to allow a restore operation of the system drive
that the clone was prepared on. It is not intended to allow restoration from a
‘foreign’ TriCaster. Using the ‘Restore System Partition from User Backup Drive’
in the latter manner will almost certainly cause multiple problems.
In a dire emergency, however (such as if a system drive fails when no User
Backup from the same unit has been prepared) a User Backup created on a
similar model TriCaster can be helpful, as follows:
- Install the ‘foreign’ User Backup drive to replace the defunct system drive.
- Power up, and – at the boot selection screen – select ‘Manage TriCaster’.
- Choose ‘Restore System Partition to Factory Defaults’, and follow prompts.
It will be necessary to re-activate Windows, re-enter the registration unlock code,
and possibly update the TriCaster software after the restoration process in this
case.Be aware that the approach above is not encouraged, since minor
hardware differences between the two TriCasters involved may well result in
issues in the resulting Windows installation. As well, the new system drive will no
longer have a factory restore partition. Still, it might be better than nothing in a
crisis.
A.6 REGISTRATION AND TECH SUPPORT
A.6.1 REGISTER TRICASTER?
1. Read and accept the License Agreement shown when TriCaster launches.
2. Select and copy (Ctrl + c) the characters in the Product ID field in Step 1 of
the registration dialog that appears next.
3. If you have connected TriCaster to the Internet, click the button in Step 2 of
the registration dialog.
4. Follow the directions on the Registration webpage (in the Customer Care
section of the NewTek website) to obtain your registration code
5. If TriCaster does not have Internet access, call (or email) Customer Support
with the Product ID:
(US) 1-800-862-7837
(Outside US) [phone]