User Manual

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6. http://www.newtek.com/faq/index.php?contact=service
7. Enter the Registration Code provided into the Registration dialog at Step 3
(Please see Section 3.3 for more detail. Also, note that it’s always good to
check for updates after registration.)
A.6.2 CONTACT CUSTOMER SUPPORT?
Visit the NewTek Website, at www.newtek.com and select Support from the main
Customer Care menu at the top of the page. This link leads to the latest support
information for your NewTek products, including FAQs and documentation. It also
lists the Customer Support Department’s hours of operation and contact details.
A.6.3 FIND TRICASTER’S HARDWARE/FIRMWARE REVISION NUMBERS?
Click the Help icon in the Startup Screen’s Home Page, and select About TriCaster.
This opens an information panel listing version numbers (at the bottom).
A.7 MISCELLANEOUS
A.7.1 ACCESS SYSTEM ADMINISTRATION FEATURES?
1. Exit the Live Desktop, and navigate to the Home page in Startup.
2. Click the Shutdown icon, and then click the Administrator Mode link.
A.7.2 RETURN TO TRICASTER FROM ADMINISTRATOR MODE
Click the Return to TriCaster link in the Administrator Mode screen to return to the
TriCaster Startup Screen.
A.7.3 ADD A CUSTOM STREAMING PROFILE TO THE CONFIGURE STREAM
CONNECTION PANEL?
The streaming profiles shown in the drop-down Resolution menu in the Configure
Stream Connection panel are drawn from the folder C:\TriCaster\Streaming Profiles.