User's Manual

BewellConnect - BW-BA1 - User Manual - 012015 BewellConnect - BW-BA1 - User Manual - 012015
24 25
8. TROUBLESHOOTING
If you have one of the following problems, please refer to this breakdown service guide to help
resolve the problem. If the problem persists, please contact our customer service.
PROBLEM POSSIBLE CAUSE SOLUTION
Abnormal
results
The bracelet is not
positioned correctly
or not tight enough
Put the bracelet on correctly and try again
Incorrect position
during measurement
Reread “Instructions” and retry
You spoke, moved or
were agitated, excited
or nervous during
measurement
Try again when you have calmed down. Do not speak or
move during test.
Arrhythmia
The appliance is not suitable for people su ering from
serious heart arrhythmia
The blue
Bluetooth LED
is not lighting
up or  ashing
Low battery Charge up appliance with USB cable
No data transfer
to your mobile/
tablet
Bluetooth connection
disactivated
Activate bluetooth on your mobile/tablet
Incompatible mobile
or tablet
Check your mobile or tablet has Bluetooth 4.0
BewellConnect - BW-BA1 - User Manual - 122014
BW-BA1
MyTensio
0197
NL
BW-BA1_MANUAL_FR-UK-NL-SP-DE_072015.indd 24-25 15/07/2015 11:48