Users Manual Part 2

USER’S MANUAL
l 89
Troubleshooting
Computer Becomes Unresponsive
Problems and Solutions
If you experience a problem with your computer, please refer to the instructions in this section to
nd a solution.
Always close open apps and windows you are not currently using.
Uninstall unused apps and empty the recycle bin regularly to free some space on the storage
drive.
Other methods for cleaning the space on the storage drive:
Use the Disk Defragmenter (Control Panel (view by Large icons or Small icons) >
).
Allow Windows automatically free up space by removing les you do not need, such as
temporary les and content in your recycle bin (Start menu
> Settings > System >
Storage > Storage sense > On).
Back up your personal data regularly and make sure you have a backup of the system. Please
refer to “Advanced Conguration” on page 73.
Problem 
Computer stops
responding
1 Press and hold the Power button for at least 3 seconds to turn
off the computer.
If the computer is turned off, restart the computer by pressing
the Power button. If the computer is still not responding,
continue with step 2.
2 Remove all the external devices that are connected to the
computer and unplug the AC adapter. Wait for a few minutes
and restart the computer by pressing the Power button. If the
computer is still not responding, have the computer serviced.