Users Manual Part 2
Table Of Contents
92 l
Problems with Audio
Problems with the Fingerprint Reader
Problems with the Battery
Problem
Sound is not audible
Make sure the audio mute toggle key (F1) is not on. Please
refer to “Audio mute toggle key” on page 11.
MIDI or wave sound does
not play correctly
Make sure the built-in audio device is functioning properly. To
check the audio device status, open the Control Panel (view by
Category) > Hardware and Sound > Devices and Printers >
Device Manager > Sound, video and game controllers.
The voice is not clear on
audio recordings made by
using the microphone input
Check the Enhance Voice Recognition feature in Control Panel
(view by Large icons or Small icons)
> Microphone Array > Microphone Effects.
The voice is not loud
enough on audio
recordings made by using
the microphone input.
Adjust the recording volume slider bar in Control Panel (view by
Large icons or Small icons)
Microphone Array > Recording Volume.
When headphones are
connected, speakers do
not produce sound
When you connect the headphones to the computer, the playback
is automatically redirected to the headphones. If you want to listen
to the sound from the speakers, set the speakers as the default
audio device in Control Panel (view by Category) > Sound >
Playback.
Problem
The surface of the
ngerprint reader is dirty,
strained, or wet, and you
fail to authenticate your
ngerprint
Gently clean the surface of the reader with a dry, lint-free cloth.
Problem
Battery depletes fast after
charging
Use the Nexstgo Power Manager app to save power consumption:
Congure the peak shift (selected models only) feature that
charges the battery only at peak-off hours.
Congure the battery charging thresholds.
Please refer to “Nexstgo Power Manager” on page 20.
Troubleshooting