Installation guide

27
Damaged Goods
In the event of damage to this Product or packaging you should immediately advise the shipper
and the reseller who sold you the product. Retain all original packaging. Future shipment of this
product in incorrect packaging may void your warranty.
Limited Warranty
NextWindow Limited (trading as Next Holdings Inc in the United States and NextWindow (UK)
Limited in the UK) (Supplier) warrants to the original end-user retail purchaser from an authorized
reseller, and each subsequent end-user owner of this Touch Unit (the Product) that the Product
will be free from defects in materials and workmanship under normal use and will substantially
conform to the specifications and descriptions in the user documentation for 12 months from the
date of purchase (the Warranty Period).
If the Product fails to meet the requirements of this warranty and the reseller from whom you
purchased the Product receives the Product and all other required information and materials from
you before the end of the Warranty Period, Supplier will repair and/or replace (at Supplier’s
option) the Product.
To claim under this warranty, you must return the Product to the reseller from whom you
purchased the Product with proof of purchase. You will be responsible for all shipping and
insurance charges. You assume all risk of loss and/or damage to the Product until it arrives at
the reseller from whom you purchased the Product’s facility. If the reseller from whom you
purchased the Product reasonably determines that the Product has not failed to meet the
standards of the warranty, you will be liable for the cost of return shipment to you. The reseller
from whom you purchased the Product may require payment of such costs before returning the
Product to you, and the risk of loss and/or damage will remain with you notwithstanding the
reseller from whom you purchased the Product’s possession of the Product.
This remedy is the only remedy under the warranty. By exercising this remedy, you waive all
other claims arising out of or relating to the failure of the Product to conform to the warranty.
Limitations: This warranty does not apply if the Product has been damaged or rendered defective
as a result of incorrect installation, misuse, accident, corrosion, abuse, shipment of this Product
in incorrect packaging or other external causes, wear and tear in excess of that normally
expected failure of any external resources necessary for the Product’s operation, or exposure to
water. Repair or attempted repair by any person other than Supplier or one of its approved
service centres, commercial use and/or alteration or removal of any serial number each will void
this warranty.
Except where Supplier or one of its authorized installers has completed the installation, Supplier
assumes no responsibility for damage incurred during installation.
Any implied warranties will only last for 12 months from the date of purchase. Some states and
countries do not allow limitations on how long an implied warranty lasts, so the above warranty
period may not apply to you. If any limitation or exclusion of liability in this warranty is invalid and
Supplier becomes liable for loss or damage that would otherwise have been excluded, such
liability will be limited to the total amount actually paid by you for the Product.
You will need to provide proof of purchase showing date, place and serial number at the time you
request Warranty service.
Travel costs are specifically excluded on all Products. Travel costs include but are not limited to:
taxi, launch fees, aircraft rental, subsistence, customs, shipping and communication charges etc.