Installation Instructions

6.2 Software Troubleshooting
The RDS encoder uses simple connection and has been designed to make its use
as easy and painless as possible. However, success depends upon several
settings and things working together correctly. While correcting problems is usually
quite simple, the difficulty lays in knowing where to look. This section is designed
to assist you in determining the cause of problems that may occur when
establishing a communication with the PC software, so they can be fixed quickly.
6.2.1 How to verify the connection to the RDS encoder?
In case of some troubles it may be important to check if the RDS encoder
receives
data from the computer. The easiest way how to check the connection is clicking
on the "Read Status" button on "System" card in the Windows software. Correct
connection will result in pop-up a message window with status information
whereas incorrect connection is indicated by a "!Ready" message in the bottom
line of the application.
Note that "Bidirectional" option must be enabled on "Hardware" card for this test.
6.2.2 What to check if the connection does not work?
• Is the RDS encoder really connected to the port selected? Typically there are
more ports installed in the system (modem, mobile phone, IrDA port, bluetooth
etc.) - opening of these ports is usually possible, however it results in no
success.
User should ensure that the serial port desired is enabled in BIOS Setup. No
other configuration of the port is required, the software does that itself.
• Is the RDS encoder connected to a power supply? Connecting a power supply
is required prior to communicating with the unit.
• Is there right Communication mode selected on the encoder? Some RDS
encoders allow selection of communication mode. See the product manual for
more details. A power off/on cycle is required after changing the communication
mode.
• Is there right communication speed selected in the software (MRDS1322
only)?
The speed can be selected on "Hardware" card, by item "Slow". Enabling this
item, the encoder is expected to communicate on 2400 bps (mode 2), otherwise
19200 bps is expected (mode 0 and 1).
• Is there right hardware type selected in the software? The software supports
two types of hardware. Make sure the right device is selected on "Hardware"
card.
• Is the communication cable wired right? If the cable is a Do-It-Yourself job,
please check the wiring several times. Follow the product manual.