USER MANUAL AHD7 SERIES 4/8/16 CHANNEL www.NightOwlSP.
Thank you for choosing Night Owl Security Products! All of our products are backed by a conditional warranty which covers all hardware for 1 year from the date of purchase. Make the most of your warranty by completing the registration form online. In addition to warranty and technical support benefits, you will have access to our multitude of free instructional How-To-Videos. You can also view our instructional videos by clicking the “How to Videos” tabs within your product’s page on our website.
Table of Contents 7.1.1 Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 a. Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 b. Privacy Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 7.1.2 Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 CHAPTER 1: FCC WARNINGS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 a. Main . . . . . . . . . . . . . . . . . . . . . . . . .
CHAPTER 8: REMOTE ACCESS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 8.1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 8.2 Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 8.3 Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 8.3.1 Windows® Operating System. . . . . . . . . . . . . . . . . . . 57 8.3.2 Mac® Operating System. . . . . . . . . . . . . . . . . . . . . .
Chapter 1: FCC Warnings FCC This equipment has been tested and found to comply with limits for Class B digital devices pursuant to Part 15 of Federal Communication Commission (FCC) rules. These limits are designed to provide reasonable protection against frequency interference in residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed or used accordance with the instructions, may cause harmful interference to radio communication.
Chapter 2: Safety Instructions Use the provided power adapter. Do not use this product with a power source that applies more than the specified voltage. Never insert metal into the DVR case or its openings. Inserting metal into the DVR case may cause electric shock. Do not operate in wet or dusty areas. Avoid placing the DVR in areas such as a damp basement or dusty attic. Do not expose the DVR to rain or use near water. If the DVR accidentally gets wet, unplug it and contact technical support immediately.
Chapter 3: Specifications 3.1 System Requirements Please be sure that your PC/MAC complies with the following specifications: • PC Operating System: Windows Vista; Windows XP; Windows 7; Windows 8 • PC Browser: IE 8 or above; Google Chrome • MAC Operating System: MAC OS X 10.7 and above • MAC Browser: Safari 5.1 and above Please be sure that your mobile device complies with the following specifications: • Android: 3.0 and above • iOS: 5.1 and above 3.
5. VGA Output – VGA output allows for the video connection. If the TV / Monitor has a VGA input, connect the VGA cable from the VGA output port on the DVR to the VGA input port on your TV / Monitor. 3.2.3 Mouse and Remote Diagram 6. RJ-45 (Ethernet) Port – RJ-45 port will be used to connect the DVR to your router/modem via the included Ethernet cable.
CHAPTER 4 CAMERA INSTALLATION REMOTE 16 AHD7 DVR Series Users Manual Chapter 4: Camera Installation 17 SUPPORT VIDEOS
Chapter 4: Camera Installation 4.2 Power* 4.1 Video/Audio* 1. Locate an included power splitter. 2. Connect the power splitter to the remaining DC power connectors (red) of the cables. NOTE: Connect all cameras locally before final placement to ensure that all components function properly. 1. Locate an included 60 foot camera cable. 2. Connect a camera to one end of the cable by matching the BNC connectors (yellow) and DC power connectors (red). 3.
4.3 Mounting the Cameras Camera distance from viewing/recording device. The further the camera is from the DVR or monitor, the higher the chances of signal degradation. The camera’s power supply should be located as near to the camera as possible Connect all cameras locally before final placement to when the distance exceeds 200’ ensure that all components function properly. as the power level will drop over extended distances resulting in video degradation. 3.
CHAPTER 5 DVR INSTALLATION 22 AHD7 DVR Series Users Manual Chapter 5: DVR Installation 23 SUPPORT VIDEOS
Chapter 5: DVR Installation 5.1 Connecting to a TV (via HDMI) 1. Locate the included HDMI cable. 4. Select the appropriate video input channel on your TV or monitor to view the DVR. If your TV does not have an HDMI port, you will need to purchase a VGA or a BNC-to-RCA video cable. For a VGA connection, attach one end of the VGA cable to the DVR VGA port and the other end to your TV VGA port.
2. Plug the included power adapter cable into the back of the DVR. 3. Plug the other end of the power adapter cable into an available wall outlet. If you are using an uninterruptable power supply (UPS), plug the adapter cable into one of its output sockets. Keep in mind, Night Owl always recommends utilizing a surge protector to minimize the risk of damage caused to your DVR in the event of a power surge.
Chapter 6: Getting Started 6.1 Startup Wizard When your DVR is powered on it will display the Night Owl logo while initializing. Scan or click the QR code to view our Startup Wizard video which shows the quick and easy steps in detail. 6.2 Night Owl HD Mobile App The Night Owl HD mobile app lets you access your DVR remotely with live viewing from your tablet or smartphone.
Device ID: the value in the field should match the value in the parentheses on the right. These numbers verify which device you are currently viewing. 7. Recording: indicates when a camera is currently recording. User: enter the User name you created in the Startup Wizard or User Menu. 9. Auto Sequence: start/stop the slideshow sequence of each channel. Password: enter the Password you created in the Startup Wizard or User Menu. If the password is incorrect you will be prompted to try again.
6.3.4 Menu Screen Access the main menu by right-clicking anywhere while in Live View and then selecting the menu icon. At the menus you will be able to access settings and parameters for all aspects of your DVR system. 1 2 3 4 5 6 CHAPTER 7 MENUS AND SETTINGS 1. General Menu: configure display, network, and alarm settings. 2. Cameras Menu: access channel display and color settings. 3. Record Menu: setup or modify general recording, triggered events, and recording settings. 4.
Chapter 7: Menus and Settings 7.1 General Menu The general menu will allow you to access display, network, and alarm settings for your DVR system. ADVANCED 7.1.1 Display a. Output: adjust the display resolution on your TV or monitor. Some menu screens will allow you to copy similar settings to multiple channels.
7.1.2 Network b. Privacy Zone: create or modify up to 4 privacy zones per channel. These zones will not be visible to the cameras in Live View or during any recording. a. Main: find network values and optimize connectivity based on your Internet connection. In most cases the values should populate automatically once your DVR is connected to the Internet. The values in this section should only be adjusted if you are an advanced user and have extensive experience in device networking.
b. Substream: configure or optimize the video quality of your Live View. Sender: the email address that will send email alerts. Sender Password: the password for the email address provided in Sender. Receiver: the email address that will receive the email alerts. Interval: set the duration between sending emails for multiple alerts. Video: Enable or Disable video for the selected channel. If you select Disable, No video will be displayed from this channel during Live View. d.
7.1.3 Alarm 7.2 Cameras Menu a. Motion: configure the motion alarm settings for your DVR system. Adjust or modify individual camera settings connected to your DVR. Channel: select the channel to configure motion alarm settings. Enable: activate motion alarms. Sensitivity: adjust the level of motion detection. A lower setting will require more movement in the camera range to begin recording. 7.2.1 Settings Channel: select the channel you want to configure a camera for.
7.3 Record Menu From this menu you can enable recording, set video settings, and adjust streaming options. 7.3.1 General (Playback) Search and playback all recorded video from this menu. Choose your desired date and times from the options below, then click Play to view recorded video. Right-click to exit back to the menu screen. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Slow Forward: forwards the video at a slower speed. Play: plays video starting at the indicator on the timeline.
7.3.3 Settings (Recordings) View or modify general recording settings for your DVR system. a. Basic: turn channel recording capabilities on or off. Channel: select the channel you would like to configure. Record: Enable or Disable recording capabilities for this channel. Pre-Record: Enable or Disable pre-recording for this channel. Pre-recording is the amount of video captured prior to an alarm being triggered. Motion Record: select this option to set the schedule for motion-activated recording.
7.4 Device Menu Channel: choose the channel with a PTZ-enabled camera. Not all cameras are PTZ enabled. 7.4.1 HDD Protocol: select Pelco-D or Pelco-P depending on the camera protocol. Both the DVR and camera should be set to the same setting. Check available memory on your DVR HDD and set recording parameters to optimize storage. Baudrate: indicate the frequency of communication to the PTZ camera. We recommend leaving the default setting which is 9600.
7.5.2 Users a. Settings: basic system configuration. Date: manually set the date by left clicking on the calendar icon Time: manually set the time by left clicking inside the time field. Create and modify user’s permissions. Date Format: choose the display format for the date. You can select Month/Day/ Year, Year/Month/Day or Day/Month/Year. Time Format: select between a 12Hour or 24Hour display. Language: pick between ENGLISH or SPANISH language preferences.
7.5.3 Info 7.5.4 Log View your DVR system’s information and specifications at a glance. This menu will provide crucial device and network information to allow manual reconfiguration of your mobile application if needed. Keep in mind you can also scan the QR code on this screen using your Night Owl HD mobile application to quickly reconfigure your mobile device via our Owl Scan feature. Search for logs of all events and notifications on the DVR to playback or backup files.
7.6 Advanced Menu 7.6.2 Events Configure additional settings related to maintenance, hard drive space, and upgrades. Configure notification settings for other triggered events not related to motion detection such as disk error, disk full or and/or video loss. 7.6.1 Maintain Adjust settings related to default user access and reboot schedules. Event Type: choose the type of event you would like to create a notification for. Disk Full means you will receive a notification if the HDD is full.
7.6.3 Auto Upgrade Control settings for auto upgrades of the DVR software. Auto Upgrade: Enable or Disable the auto upgrade feature. Firmware updates will be detected automatically when this feature is enabled. The default selection for the auto upgrade feature is enable. Check For Updates: check this tick box to periodically check for updated software versions. CHAPTER 8 REMOTE ACCESS Detect: click this button to query your DVR and notify you if you are current or need to be updated.
Chapter 8: Remote Access 8.3 Network Configuration This chapter will show you how to connect your DVR to the Internet. You will learn how to properly connect your DVR to your router/modem and setup port, Internet, and mobile configurations along DDNS registration. 8.3.1 Windows® Operating Systems 8.1 System Requirements Make sure that the DVR is properly connected to the router/modem and that you have a computer that works with Windows and connected to the same router.
For the following steps, use the information that you just wrote down. To access the network settings on your DVR, go to the General Menu, then to Network > Main and choose the Static option. 4. DNS1 and DNS2 fields are auto-populated in most cases, if they are not they need to be set as follows: DNS1: [Gateway] DNS2: 8.8.8.8. 1. Manually enter the IP address into the IP Address field; this is the number that ends with 150.
For the following steps, use the information that you just wrote down. To access the network settings on your DVR, go to the General Menu, then to Network > Main and choose the Static option. 4. DNS1 and DNS2 fields are auto-populated in most cases, if they are not they need to be set as follows: DNS1: [Gateway] DNS2: 8.8.8.8. 1. Manually enter the IP address into the IP Address field; this is the number that ends with 150.
5. You will need to enter a new port forwarding entry for each port that your DVR uses: Media Port (9000), Web Port (2049 or 2051). Repeat the steps below for each entry. 6. When entering the port numbers and IP address into your router’s port forwarding section, you will need to remove any leading zeros e.g. 09000 9000, 192.168.000.150 192.168.0.150, etc. 7.
8.3.5 Adding the DDNS to Your DVR After you have registered for a free domain name you will need to add that domain to your DVR. To do so you will need to access the DDNS settings. Go to the General menu and then to the Network settings and the DDNS section. CHAPTER 9 GLOSSARY 1. Set the DDNS field to Enable. 2. Verify that the Server field is still set to NIGHTOWL. 3. In the Domain field, input the domain name that was created during the DDNS registration. 4.
Chapter 9: Glossary DDNS: Dynamic Domain Naming System. Method for automatically updating hostnames, address, or other information like a URL on a given name server. DHCP: Dynamic Host Configuration Protocol. A network protocol that allows a server to automatically assign a device and IP address. FPS: Frames Per Second. ISP: Internet Service Provider. An organization that provides services for accessing or using the Internet. CHAPTER 10 WARRANTY IP: Internet Protocol.
Chapter 10: Warranty NIGHT OWL, LLC (‘Night Owl”) provides the following warranty to the original retail purchaser only (the “Purchaser”) with respect to this product (the “Product”): For a period of one (1) year after the date of sale, the Product shall be free from manufacturing defects in material and workmanship. In the event that the Product is defective, the Purchaser must return the Product at Purchaser’s cost (no CODs) to the address below, with the original proof of purchase receipt.
CHAPTER 11 TROUBLESHOOTING 70 AHD7 DVR Series Users Manual Chapter 11: Troubleshooting 71 SUPPORT VIDEOS
Chapter 11: Troubleshooting If a problem occurs, you may be able to easily correct it yourself. The following table describes some common issues and their most likely solutions. Please refer to the table before calling technical support. Error Possible Causes Solutions Cable from power adapter is loose or is unplugged. 1. Confirm that all cables are connected correctly. 2. Confirm that the power adapter is securely connected to the back of the unit.
CHAPTER 12 CUSTOMER SUPPORT 74 AHD7 DVR Series Users Manual Chapter 12: Customer Suppport 75 SUPPORT VIDEOS
Chapter 12: Customer Support Before you return to the store, we might be able to save you a trip: ONLINE • • • • • www.NightOwlSP.com 24/7 Product Support How-To Videos Manuals Firmware Updates, etc. CHAPTER 13 USER INFORMATION EMAIL • Technical Support: support@NightOwlSP.com • Sales Support: sales@NightOwlSP.com PHONE (English & Spanish) • Technical Support: register at www.NightOwlSP.com to receive technical phone support. • Sales Support: 1.561.265.5272 • Professional Installation: 1.800.806.
Chapter 13: User Information Be sure to write down all the important information below and place it in a secure location.
www.NightOwlSP.
