US ER M ANUAL F SERIES 4/ 8/16 CHANN EL www.NightOwlSP.
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Table of Contents CHAPTER 1: FCC WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 CHAPTER 2: SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 CHAPTER 3: SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 3.1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3.2 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3.2.1 DVR Diagram . . . . . . . . . . . .
CHAPTER 8: REMOTE ACCESS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 8.1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 8.2 Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 8.3.1 Windows® Operating System . . . . . . . . . . . . . . . . . . 57 8.3 Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 8.3.2 Mac® Operating System . . . . . . . . . . . . . . . . . . . . . 59 8.3.
Chapter 1: FCC Warnings FCC This equipment has been tested and found to comply with limits for Class B digital devices pursuant to Part 15 of Federal Communication Commission (FCC) rules. FCC Compliance Statement These limits are designed to provide reasonable protection against frequency interference in residential installation.
Handle the DVR carefully. If you drop the DVR on any hard surface, it may damage the device. If the DVR doesn’t work properly due to physical damage, contact an authorized dealer for repair. Do not attempt to remove the top cover. If you observe any abnormal operation, unplug the DVR immediately and contact technical support. Do not attempt to open the DVR to diagnose the cause of the problem. Make sure there is good air circulation around the DVR.
Chapter 3: Specifications 3.1 System Requirements Please be sure that your PC/MAC complies with the following specifications: • PC Operating System: Windows Vista; Windows XP; Windows 7; Windows 8 • PC Browser: IE 8 or above; Google Chrome • MAC Operating System: MAC OS X 10.7 and above • MAC Browser: Safari 5.
6. RJ-45 (Ethernet) Port – RJ-45 port will be used to connect the DVR to your router/modem via the included Ethernet cable. Keep in mind, you can quickly network your DVR to begin viewing your cameras remotely right from your mobile device by completing the DVR’s Startup Wizard once you have connected the DVR to your router and powered on the DVR. 7. USB Ports – USB ports allow for the connections of a USB mouse and / or a USB flash drive.
16 REMOTE F DVR Series Users Manual Chapter 4: Camera Installation CHAPTER 4 CAMERA INSTALLATION 17 SUPPORT VIDEOS
Chapter 4: Camera Installation 4.1 Video/Audio* NOTE: Connect all cameras locally before final placement to ensure that all components function properly. 1. Locate an included 60 foot camera cable. 2. Connect a camera to one end of the cable by matching the BNC connectors (yellow) and DC power connectors (red). 3. Audio enabled cameras will have an additional (white) RCA connection which will transmit the audio signal and will connect to the audio in port on the back of your DVR.
4.3 Mounting the Cameras Camera distance from viewing/recording device. The further the camera is from the DVR or monitor, the higher the chances of signal degradation. The camera’s power supply should be located as near to the camera as possible Connect all cameras locally before final placement to when the distance exceeds 200’ ensure that all components function properly. as the power level will drop over extended distances resulting in video degradation.
22 F DVR Series Users Manual 23 SUPPORT VIDEOS CHAPTER 5 DVR INSTALLATION Chapter 5: DVR Installation
Chapter 5: DVR Installation 5.1 Connecting to a TV (via HDMI) 1. Locate the included HDMI cable. 2. Plug one end of the cable into the HDMI port on the back of the DVR. F DVR Series Users Manual 3. Connect the other end of the cable to an available HDMI input on your TV or monitor. 24 4. Select the appropriate video input channel on your TV or monitor to view the DVR. If your TV does not have an HDMI port, you will need to purchase a VGA or a BNC-to-RCA video cable.
2. Plug the included power adapter cable into the back of the DVR. 3. Plug the other end of the power adapter cable into an available wall outlet. If you are using an uninterruptable power supply (UPS), plug the adapter cable into one of its output sockets. Keep in mind, Night Owl always recommends utilizing a surge protector to minimize the risk of damage caused to your DVR in the event of a power surge.
Chapter 6: Getting Started 6.1 Startup Wizard When your DVR is powered on it will display the Night Owl logo while initializing. Scan or click the QR code to view our Startup Wizard video which shows the quick and easy steps in detail. After initialization, you will be prompted to use the Startup Wizard. Follow the onscreen instructions to: F DVR Series Users Manual You can toggle the Startup Wizard from appearing at each power cycle by checking off the tick box at the welcome screen.
Device ID: the value in the field should match the value in the parentheses on the right. These numbers verify which device you are currently viewing. User: enter the User name you created in the Startup Wizard or User Menu. Password: enter the Password you created in the Startup Wizard or User Menu. If the password is incorrect you will be prompted to try again. Keep in mind the password is case sensitive and must be 8 characters long. 6.3.
6.3.4 Menu Screen Access the main menu by right-clicking anywhere while in Live View and then selecting the menu icon. 2 3 4 5 6 At the menus you will be able to access settings and parameters for all aspects of your DVR system. 1 1. General Menu: configure display, network, and alarm settings. 2. Cameras Menu: access channel display and color settings. 3. Record Menu: setup or modify general recording, triggered events, and recording settings. 4.
Chapter 7: Menus and Settings Some menu screens will allow you to copy similar settings to multiple channels. Choose the channel you would like to copy information from in the first dropdown box (Copy), then select the channel you would like to copy the information to from the second dropdown box (To). Click Copy when the proper channels have been chosen. F DVR Series Users Manual Be sure to Save all changes you make in the menus. If you do not save the changes, they will not be applied.
b. Privacy Zone: create or modify up to 4 privacy zones per channel. These zones will not be visible to the cameras in Live View or during any recording. Channel: choose which channel to apply a privacy zone to. Privacy Zone: Enable or Disable privacy zones on the selected channel. Area Setup: select the number of masks you would like to create or modify.
b. Substream: configure or optimize the video quality of your Live View. Video: Enable or Disable video for the selected channel. If you select Disable, No video will be displayed from this channel during Live View. FPS: increase or decrease the frames per second of the streaming video depending on your connection speed. A higher FPS will result in more data transfer but smoother video. A lower FPS will eliminate most lag but at the expense of video quality.
7.1.3 Alarm Adjust or modify individual camera settings connected to your DVR. 7.2 Cameras Menu 7.2.1 Settings a. Motion: configure the motion alarm settings for your DVR system. Channel: select the channel to configure motion alarm settings. Enable: activate motion alarms. Buzzer: toggle between ON and OFF to enable an audible alert from the DVR. Position: change the position of Channel Name while viewing in Live View.
7.3 Record Menu From this menu you can enable recording, set video settings, and adjust streaming options. 7.3.1 General (Playback) Search and playback all recorded video from this menu. Choose your desired date and times from the options below, then click Play to view recorded video. Right-click to exit back to the menu screen. 1 2 3 15 5 6 7 8 9 10 11 12 13 14 16 F DVR Series Users Manual Calendar: indicate the date to playback video.
7.3.3 Settings (Recordings) View or modify general recording settings for your DVR system. a. Basic: turn channel recording capabilities on or off. Channel: select the channel you would like to configure. Record: Enable or Disable recording capabilities for this channel. Pre-Record: Enable or Disable pre-recording for this channel. Pre-recording is the amount of video captured prior to an alarm being triggered. NOTE: By default, the DVR is configured to begin recording when motion is detected. b.
Channel: choose the channel with a PTZ-enabled camera. Not all cameras are PTZ enabled. Protocol: select Pelco-D or Pelco-P depending on the camera protocol. Both the DVR and camera should be set to the same setting. 7.4 Device Menu 7.4.1 HDD Baudrate: indicate the frequency of communication to the PTZ camera. We recommend leaving the default setting which is 9600. 7.5 System Menu 7.5.1 General Set or adjust basic DVR settings such as the time, date, and language.
a. Settings: basic system configuration. Date: manually set the date by left clicking on the calendar icon Time: manually set the time by left clicking inside the time field. Date Format: choose the display format for the date. You can select Month/Day/ Year, Year/Month/Day or Day/Month/Year. Time Format: select between a 12Hour or 24Hour display. Language: pick between ENGLISH, SPANISH or FRENCH language preferences. Video Format: NTSC or PAL formats are available to choose from.
7.5.3 Info Search for logs of all events and notifications on the DVR to playback or backup files. 7.5.4 Log Chapter 7: Menus and Settings 51 Backup: in order to save a log, a USB flash drive must be inserted into one of the available USB ports on the back of the DVR. Select the log or logs you would like to save; you will then be prompted to specify which drive to save to. End Time: choose the end date of your log search period. Start Time: choose the initial date of your log search period.
7.6 Advanced Menu Configure notification settings for other triggered events not related to motion detection such as disk error, disk full or and/or video loss. 7.6.2 Events Enable: turn notifications on or off for the selected Event Type. Show Message: enable an icon to be displayed in Live View when the selected Event Type is triggered. Send Email: send an email notification when this Event Type is detected.
7.6.3 Auto Upgrade Control settings for auto upgrades of the DVR software. Auto Upgrade: Enable or Disable the auto upgrade feature. Firmware updates will be detected automatically when this feature is enabled. The default selection for the auto upgrade feature is enable. Check For Updates: check this tick box to periodically check for updated software versions. Detect: click this button to query your DVR and notify you if you are current or need to be updated.
Chapter 8: Remote Access This chapter will show you how to connect your DVR to the Internet. You will learn how to properly connect your DVR to your router/modem and setup port, Internet, and mobile configurations along DDNS registration. 8.1 System Requirements You will need to have the following in order to be able to successfully connect the DVR to the Internet.
For the following steps, use the information that you just wrote down. To access the network settings on your DVR, go to the General Menu, then to Network > Main and choose the Static option. 1. Manually enter the IP address into the IP Address field; this is the number that ends with 150. You may have to add placeholder zeros for any sections that do not contain three digits e.g. 192.168.1.150 192.168.001.150. 2. Confirm that the Subnet Mask is set to 255.255.255.000. F DVR Series Users Manual 3.
For the following steps, use the information that you just wrote down. To access the network settings on your DVR, go to the General Menu, then to Network > Main and choose the Static option. 1. Manually enter the IP address into the IP Address field; this is the number that ends with 150. You may have to add placeholder zeros for any sections that do not contain three digits e.g. 192.168.1.150 192.168.001.150. 2. Confirm that the Subnet Mask is set to 255.255.255.000. F DVR Series Users Manual 3.
5. You will need to enter a new port forwarding entry for each port that your DVR uses: Media Port (9000), Web Port (2049 or 2051). Repeat the steps below for each entry. 6. When entering the port numbers and IP address into your router’s port forwarding section, you will need to remove any leading zeros e.g. 09000 9000, 192.168.000.150 192.168.0.150, etc. 7.
8.3.5 Adding the DDNS to Your DVR After you have registered for a free domain name you will need to add that domain to your DVR. To do so you will need to access the DDNS settings. Go to the General menu and then to the Network settings and the DDNS section. 1. Set the DDNS field to Enable. 2. Verify that the Server field is still set to NIGHTOWL. 3. In the Domain field, input the domain name that was created during the DDNS registration. F DVR Series Users Manual 4.
Chapter 9: Glossary DDNS: Dynamic Domain Naming System. Method for automatically updating hostnames, address, or other information like a URL on a given name server. DHCP: Dynamic Host Configuration Protocol. A network protocol that allows a server to automatically assign a device and IP address. FPS: Frames Per Second. ISP: Internet Service Provider. An organization that provides services for accessing or using the Internet. IP: Internet Protocol. Protocol for standard communications across the Internet.
Chapter 10: Warranty NIGHT OWL, LLC (‘Night Owl”) provides the following warranty to the original retail purchaser only (the “Purchaser”) with respect to this product (the “Product”): For a period of one (1) year after the date of sale, the Product shall be free from manufacturing defects in material and workmanship. In the event that the Product is defective, the Purchaser must return the Product at Purchaser’s cost (no CODs) to the address below, with the original proof of purchase receipt.
70 F DVR Series Users Manual 71 SUPPORT VIDEOS CHAPTER 11 TROUBLESHOOTING Chapter 11: Troubleshooting
Chapter 11: Troubleshooting Solutions 1. Confirm that all cables are connected correctly. 2. Confirm that the power adapter is securely connected to the back of the unit. 1. 2. 3. 4. 5. A “whirring” noise is coming from the system. There is no picture on selected channels/camera picture Is not being displayed. Error Fan is active. Volume on external speakers (not included) is low or off. Audio channels are disable. Audio cables are loose or have been disconnected.
74 F DVR Series Users Manual 75 SUPPORT VIDEOS CHAPTER 12 CUSTOMER SUPPORT Chapter 12: Customer Suppport
Chapter 12: Customer Support F DVR Series Users Manual Before you return to the store, we might be able to save you a trip: www.NightOwlSP.com 24/7 Product Support How-To Videos Manuals Firmware Updates, etc. ONLINE • • • • • EMAIL • Technical Support: support@NightOwlSP.com • Sales Support: sales@NightOwlSP.com PHONE (English & Spanish) • Technical Support: register at www.NightOwlSP.com to receive technical phone support. • Sales Support: 1.561.265.5272 • Professional Installation: 1.800.806.
Chapter 13: User Information Be sure to write down all the important information below and place it in a secure location.
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