Installation Guide

1. Does my NVR have to be connected to the Internet to work?

No, your NVR does not have to be connected to the Internet to work. You can view live feed

and recordings by connecting it to a TV/Monitor via HDMI or VGA.

2. Will I be able to view my system while away from home?

In order to view your wireless system remotely, your NVR will need to be manually

connected to a modem/router via the included Ethernet cable. You can view your system

via the FREE Night Owl Connect App by utilizing the FREE CMS software on a PC/Mac

3. How do the cameras transmit video to the NVR?

Our NVRs have built-in Wi-Fi for communicating with the cameras. Each camera comes

paired to the NVR by default, so your initial setup should be hassle free.

4. Are my cameras weatherproof?

Yes, your cameras are weatherproof and will endure minimal moisture and dirt/debris.

However, Night Owl strongly recommends placing all outdoor cameras under an eave or

awning to help shield them from overexposure to the elements, which could reduce your

camera’s lifespan.

5. Does my NVR have to be connected to a TV or monitor?

For initial setup, you will need to connect your NVR to a TV or monitor. After completing

the initial setup, your NVR does not need to be connected to a TV or monitor to view or

capture recordings. You can view your system using the Night Owl Connect CMS Software

on a PC/Mac

or by downloading the Night Owl Connect App on your Smart Device.

6. Why is the Night Owl Connect App not accepting my password?

The Night Owl apps will require two passwords to configure: one password will be used to

to add a device to the app, you will need to enter the NVR’s admin password. Please refer

to pages 7 and 11 of this QSG. Remember, when setting up your Night Owl Connect App,

you must confirm your email by clicking the “Confirm Email” link sent by Night Owl upon

initial application configuration.

7. Why can’t I connect using the Night Owl Connect App or Night Owl Connect CMS Software?

If you are having trouble connecting using our mobile app or client software, A) your Night

Owl system may not be connected to a router, B) the latest firmware or client software may

not be installed on your computer or mobile device or, C) the password may have been

entered incorrectly or, D) You may need to restart your NVR and try again.

Frequently Asked Questions

FAQs