USER’S MANUAL WNVR SERIES www.NightOwlSP.
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TABLE OF CONTENTS Table of Contents 3
Table of Contents CHAPTER 1: FCC WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 CHAPTER 2: SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 CHAPTER 3: SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 3.1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3.2 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 CHAPTER 4: 3.2.1 NVR Diagram . .
6.1.13 Wizard Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 6.2 Night Owl X Mobile App . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 6.3 Live View (Logins and Icons) . . . . . . . . . . . . . . . . . . . . . . . . . 38 6.3.1 Live View (All Channels) . . . . . . . . . . . . . . . . . . . . . . 38 6.3.2 Right Click Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 6.3.3 Login/Forgot Password . . . . . . . . . . . . . . . . . . . . . . . 40 6.3.
7.3.2 Export Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . 58 7.4 Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 7.5 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 7.5.1 System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 7.5.1 (a) Advance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 7.5.1 (b) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CHAPTER 1 FCC WARNINGS Chapter 1: FCC Warnings 7
Chapter 1: FCC Warnings FCC Radiation Norm FCC This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Compliance Statement These limits are designed to provide reasonable protection against frequency interference in residential installation.
CHAPTER 2 SAFETY INSTRUCTIONS Chapter 2: Safety Instructions 9
Chapter 2: Safety Instructions Use the provided power adapter. Do not use this product with a power source that applies more than the specified voltage. Never insert metal into the NVR case or its openings. Inserting metal into the NVR case may cause electric shock. Do not operate in wet or dusty areas. Avoid placing the NVR in areas such as a damp basement or dusty attic. Do not expose the NVR to rain or use near water. If the NVR accidentally gets wet, unplug it and contact technical support immediately.
CHAPTER 3 SPECIFICATIONS Chapter 3: Specifications 11
Chapter 3: Specifications 3.1 System Requirements Please be sure that your PC/MAC® complies with the following specifications: • PC Operating System: Windows® 7, Windows® 8/8.1 and Windows® 10 • PC Browser: IE® 8 and above, Edge®, Google Chrome™ and Firefox® • MAC Operating System: MAC OS X® 10.7 and above • MAC Browser: Safari® 7.1 and above Please be sure that your mobile device complies with the following specifications: • Android™: 4.0 and above • iOS®: 7.1 and above 3.
NVR Antenna Mount NVR Antenna Mount AUDIO OUTPUT GROUND VGA VGA Audio Output Output HDMI LAN USB POWER 12V RJ-45 USB Power HDMI Output (Ethernet) Ports Input Port The maximum number of cameras you can connect to your Wireless NVR will be determined by the number of channels. REAR VIEW Images used are for reference only. Your product may vary slightly. 1. Audio Output – allows for the connection of an amplified speaker. 2. VGA Output – VGA output allows for a video connection.
3.2.2 Camera Diagram CAMERA 300 ft. Wireless Range 1080p Resolution Night Vision up to 100 ft. Wide Viewing Angle 100º IR Cut Filter Infrared PIR Sensor 2-Way Audio 3-Axis Mounting Bracket (Vandal-Proof Wire Camera Protection) NOTE: Connect all cameras locally before final placement to ensure that all components function properly. 3.2.3 Mouse Diagram MOUSE Live Viewing: Double-click the left button on any camera view in split-screen mode to bring it to full screen display.
CHAPTER 4 CAMERA INSTALLATION Chapter 4: Camera Installation 15
Chapter 4: Camera Installation 4.1 Power NOTE: Connect all cameras locally before final placement to ensure that all components function properly. 1. Locate the antenna included with each camera. 2. Fasten the antenna to the camera. Camera Antenna (1 per camera) Camera(s) 3. Locate the camera power adapter and connect it to a surge protector, UPS or wall outlet. 4. Connect the camera power adapter to camera. 5. Repeat for each camera.
4.2 Mounting the Cameras Camera distance from NVR. Your wireless IP cameras will reach up to 300 ft. wirelessly. Therefore, proper placement of the wireless NVR in your home will help ensure you achieve maximum coverage. Do not place near high voltage wires or Connect all cameras locally before final placement other sources of electrical interference. to ensure that all components function properly. Electrical interference will degrade the quality of the signal. Place camera out of reach to avoid vandalism.
6. Once the base is screwed in place, make sure that the camera is securely mounted by placing gentle pressure on the mount. 7. Adjust the camera housing to point in the direction of the area you would like to monitor.
CHAPTER 5 NVR INSTALLATION Chapter 5: NVR Installation 19
Chapter 5: NVR Installation 5.1 Connecting Your Wireless NVR 1. Connect the two included antennas to your wireless NVR. This will ensure you achieve the maximum wireless range for transmission from your wireless cameras. 2. Plug one end of the included HDMI cable into the HDMI port on the back of the Wireless NVR. HDMI 3. Plug the other end of the HDMI cable into the back of your TV or monitor.
If your TV does not have an HDMI port, you will need to purchase a VGA or a BNC-to-RCA video cable. For a VGA connection, attach one end of the VGA cable to the NVR VGA port and the other end to your TV VGA port. 4. Select the appropriate video input channel on your TV or monitor to view the NVR. 5. Plug one end of the included Ethernet cable into the LAN port on the back of the Wireless NVR. ETHERNET 6. Plug the other end of the Ethernet cable into a port on the back of your router.
8. Connect the Wireless NVR power adapter to the Power Input on the rear of the Wireless NVR. 9. Plug the Wireless NVR power adapter into a surge protector or Uninterruptible Power Supply (UPS). (surge protector and UPS not included) You should see each camera appear on your TV/Monitor. You may now proceed to install your Wireless NVR cameras in the desired location.
CHAPTER 6 GETTING STARTED Chapter 6: Getting Started 23
Chapter 6: Getting Started 6.1 Startup Wizard When your NVR is powered on it will display the Night Owl logo while initializing. After initialization, you will be prompted to use the Startup Wizard. Follow the on-screen instructions to: • Complete the basic setup of your NVR. • Test your cameras locally. • Upgrade the firmware. • Create an Admin password. • Set up the Night Owl X App. • Configure the recording settings. • Configure notifications.
6.1.1 Camera Test The Camera Test screen of the Startup Wizard serves as a reminder to test the camera connections to the NVR. If a connected camera displays a “No Signal” message, please visit www.NightOwlSP.com and click on the Support tab. NOTE: It may take up to 3 minutes for your wireless cameras to appear on screen. 6.1.2 Network Check The Network Check screen of the Startup Wizard displays instructions on how to connect your NVR to the Internet.
ADVANCED The Advanced Network Configuration tab is recommended only for advanced users. Once the Internet connection has been established, the Startup Wizard will display a successful connection screen.
will appear. Follow the instructions on this screen to re-test the network. If you wish to proceed with the NVR setup without a network connection, you may do so by clicking the box marked, “I do not want to connect to a network.” NOTE: Without an Internet connection, you will not have easy access to firmware updates or be able to remotely view your system on a PC/Mac® or smart device. 6.1.
6.1.4 Password Creation The Password Creation screen of the Startup Wizard requires you to create an Admin password for your NVR system. Night Owl strongly suggests that you write down your Admin password on page 7 of the Quick Setup Guide, as you will be required to log in any time you want to configure or adjust your system settings. This screen will also require that you set a recovery email address in the event that your Admin password is forgotten.
If you have forgotten your Admin password, simply click on the “Forget Password” tab in the Startup Wizard. A Secure Code will be sent to your recovery email address. Use the Secure Code to restart your NVR and create a new password.
6.1.5 Date and Time Setup The Date and Time Setup screen of the Startup Wizard will allow you to set the current date and time. You may choose to use Network Time Protocol (NTP) to auto-configure the current date and time. To use NTP, check the Enable box next to Sync Time, then click Sync Now. NOTE: Selecting Sync Now will temporarily stop recording while syncing NTP.
By selecting Setup, next to Daylight Savings Time (DST), you can adjust how your NVR responds to DST. 6.1.6 Night Owl X The Night Owl X screen of the Startup Wizard gives you information on where to find the Night Owl X app and how it can be used to remotely view your NVR recordings and live stream.
Once you have installed the Night Owl X app on your smart device and created an account, you can scan the QR code on the Startup Wizard to configure your NVR with the Night Owl X app! Night Owl recommends using the same recovery email address that you previously used in the Startup Wizard when creating your Night Owl X account. NOTE: In order to view your system remotely, your NVR must be connected to the Internet. 6.1.
6.1.8 Camera/Channel Settings The Camera/ Channel Settings screen of the Startup Wizard serves as a reminder to mount your system’s cameras in their final position so you can make accurate adjustments to positioning, detection area and channel sensitivity. 6.1.9 Camera Positioning The Camera Positioning screen of the Startup Wizard shows how you can use the Live View feature of the Night Owl X app to easily adjust your camera’s position and viewing angle.
6.1.10 Channel Configuration The Channel Configuration screen of the Startup Wizard explains in detail how you will configure your channel settings. Please read this screen thoroughly as the following screen will allow you to configure each channel settings. 1 2 4 3 5 The second Channel Configuration screen of the Startup Wizard allows you to configure the following channel settings: 1. Edit channel name. 2. Turn on/off alarm (push notifications). 3. Define motion detection area. 4.
B. 24/7 Continuous– channel records non-stop during selected times. C. Custom Schedule– you define the recording modes, dates and times. NOTE: If you select Custom Schedule, but do not edit some channels, those channels will be set to 24/7 Motion. If no camera is connected to the channel, just click Next. Select the type of recording you would like to activate. Click and drag your cursor over the table to fill the desired date and time blocks. Click and drag over active blocks to deselect.
6.1.11 Default View The Default View screen of the Startup Wizard allows you to select the default view of the monitor connected to your NVR.
6.1.12 Helpful Links The Helpful Links and Support screen of the Startup Wizard contains QR codes linked to: • NVR Troubleshooting Guide • PC/MAC® software download page • NVR Support page • Remote Viewing Support page For more information, visit www.NightOwlSP.com and click the Support tab at the top of the page. 6.1.13 Wizard Complete Once you have successfully completed the Startup Wizard, click Finish to begin using your Night Owl NVR.
6.2 Night Owl X Mobile App The Night Owl X mobile app lets you access your NVR remotely with live viewing from your tablet or smartphone. Download our free Night Owl X application from the iTunes App or Google Play store. Once you have downloaded Night Owl X and connected your NVR to your router, you can network your NVR by scanning the QR code which is located on the top of the NVR. 6.
video from that camera. This icon will be the same whether the recording is scheduled, initiated manually or triggered by motion. 5. Camera Name OSD: Shows the camera name. 6. System Exception Icon: Indicates that an alarm event or exception has occurred. Click the icon to access the Alarm/Exception Information log where you can find specific details about the event. 7. Date and Time: Shows the date and time of your NVR. 8. No Signal: Shows empty channels without a camera connected. 6.3.
6.3.3 Login/Forgot Password Anytime you want to configure or adjust your system settings you will be required to log in by entering your username and password. It’s important you save your login information or you won’t be able to access your NVR. We strongly recommend that you store your password on page 7 of your QSG. Username: Admin (all lowercase) is the default username. If additional were created, you can switch between them. Password: Enter the password you created during the Startup Wizard.
6.4 Video Playback 1 2 3 4 5 8 9 6 7 10 1. Video Image: Shows an image of the cameras that have video for the search parameters entered. 2. Date: Allows you to search by date. 3. Camera: Allows you to search certain cameras. 4. Motion/Continuous: Allows you to search for Motion or Continuous recordings. 5. Search: Activates the search based on the criteria established above and shows the recordings found on the table below. 6.
CHAPTER 7 MENUS AND SETTINGS 42 WNVR Series User’s Manual
Chapter 7: Menus and Settings Some menu screens will allow you to copy similar settings to multiple channels. Choose the channel you would like to copy information from in the first drop-down box (Copy), then select the channel you would like to copy the information to from the second drop-down box (To). Click Copy when the proper channels have been chosen. Be sure to click Apply to save all changes you make in the menus. If you do not save the changes, they will not be applied.
Menu The main menu lets you access many of your NVR’s great features. You can customize camera names, keep track of recent events, create recording schedules, configure advanced motion detection settings, check up on the hard drive’s condition and change other NVR settings. 1 2 3 4 5 6 1. General: Will allow you to access Display, Network, DDNS and Video Alarm submenus and manage the settings for those categories for your NVR. 2.
7.1 General Menu The general menu will allow you to access display and network settings for your NVR system. 7.1.1 Display Menu Transparency: Modify the menu transparency when displayed on screen. VGA Resolution: Optimize the display resolution to best fit your TV/monitor. By default, the optimal resolution will be auto-selected by the NVR. Slide Show Interval: Adjust the duration each channel is displayed during a sequential view. You can choose between 1 and 300 seconds per channel.
7.1.2 Network Find network values and optimize connectivity based on your Internet connection. In most cases the values should populate ADVANCED automatically once your NVR is connected to the Internet. The values in this section should only be adjusted if you are an advanced user and have extensive experience in device networking. DHCP: Network configuration mode that gathers the network values automatically from DHCP server. If unchecked this value can be set manually.
7.1.3 DDNS DDNS Function: Enable or disable the usage of the DDNS service on the NVR. DDNS Provider: Set to the NightowlNVR server when using the Night Owl free domain name server. (default and only option). URL: Set to the URL name you created when registering your DDNS. Username: The User ID created during the DDNS registration process. Password: The password created during the DDNS registration process. Test: Tests to ensure the configuration set is correct.
Motion Sensitivity: Adjusts the sensitivity of the motion sensor for the camera selected. A lower setting will require more movement in the camera range to begin recording. Pre-Recording: Number of seconds that are pre-recorded before motion is detected. Copy To: Allows you to copy this menu’s settings from one camera to another. Notifications: Displays options to Enable or Disable Audible Warning and Push Notification. Notification Schedule: Allows you to set a notification schedule.
7.1.4 (b) Area Setup 1 2 4 3 1. Instructions: A series of instructions on how to set the motion detection area. Blue boxes denote areas that will detect motion whereas uncolored boxes denote areas that will not detect motion. When finished, right click to return to the menu and click Apply to save changes. 2. Fill All: Selects the entire screen for motion detection. 3. Clear All: Deselects the entire screen and prevents motion alerts/recordings from being triggered. 4.
Refresh: Refreshes the information in the table. Main Stream: Shows main stream resolution in the table. Sub Stream: Shows sub stream resolution in the table. 7.2.2 Add Camera 1 4 5 2 6 7 8 9 3 10 11 12 13 1. Protocol: Establishes the protocol used by the NVR when it is looking for cameras to pair with. 2. Table 1: Shows the cameras available to pair with the NVR. 3. Table 2: Shows the cameras already paired to the NVR. 4.
12. Repeater: Opens a window which allows for an extended network to be built, using the cameras as repeaters of the Wi-Fi signal. 13. Arrows: Allows you to move the selected camera to a different channel. 7.2.2 (a) Edit IPCam Model: Shows the protocol of the camera. IP Address: Network address of the connected camera. Subnet Mask: The range of IP addresses that can be found in the network. This should always be set to the default address 255.255.255.000.
7.2.2 (b) Wireless Add 1 2 3 1. Number of Cameras Connected: Shows the number of cameras paired to the NVR. 2. Camera Table: Shows the IP Address and MAC Address of all the cameras already paired to the NVR. 3. Exit: Return you to the Add Camera submenu. 7.2.2 (c) Advance Multiply Network Segment: Enable or Disable the capability to add wireless cameras not provided by Night Owl. Allow Repeated Add: Allows you to keep the cameras in Table 2 in Table 1 as well.
7.2.2 (d) Manual Edit Camera: Select the camera you want to edit. Protocol: Shows the protocol of the selected camera. Private (Night Owl), ONVIF (Standard). IP Address: Network address of the connected camera. Port: Allows access to your camera with your computer through your LAN or the Internet. The default value is 80. Audio Format: Audio codec used for the two-way audio communication. The default value is G711a but G711u can also be used.
7.2.2 (e) Repeater Diagram: Shows the dependency of the Wi-Fi signal for each camera connected. What is shown in the above diagram is CH1, CH2, CH3, CH6 and CH7 connected directly to the NVR, CH4 connected in Daisy Chain to CH3 where CH3 works also as a repeater and CH5 connected in Daisy Chain to CH4 where CH4 works also as a repeater. The CH8 is disconnected. Table: Shows the signal strength off each connected camera. Refresh: Will update the diagram with any changes made.
Show Display: Enable or Disable the functionality of Display Position. Display Position: Allows you to move the camera to a different channel. 7.2.3 (a) Image Settings Hue: Changes the color mix of the image. Brightness: Changes how light the image appears. This feature does not extend or enhance night vision mode. Saturation: Alters how much color is displayed in the image. The higher the saturation, the more bright and vivid colors will appear.
7.2.4 Video Quality Camera: Select which camera to edit. Resolution: Choose a resolution based on your TV or monitor capabilities. Resolution by default is 1080p (1920 x 1080). Limited Rate: Adjusts the amount of data transferred while streaming. The default setting is sufficient for most networks. Quality: By default, quality is set to Highest. Framerate: Increases or decreases the frames per second of the streaming video, depending on your connection speed. Higher FPS equals better video quality.
7.2.5 Cam Firmware Upgrade Table: Shows the IP and firmware version of all connected cameras. Camera Firmware Update From: Allows you to choose the source of the firmware upgrade (Network or USB). Network is preferred. Start: Begins the process of updating the firmware of the selected camera. 7.3 Record The Record menu will allow access to the Record Settings and Export Recordings submenus. From these submenus, it will be possible to manage the settings for those categories. 7.3.
4. None: Disable the selection of both continuous and motion recordings. 5. Time Diagram: Shows a diagram (hours of the day x day of the week). Use this diagram to apply motion recordings and/or continuous recordings during specified periods. 6. Copy To: Allows you to copy the configuration for one camera to another. 7.3.2 Export Recordings Search and playback all recorded video from this menu. Choose your desired date and times from the options below, then click Play to view recorded video.
7.4 Hard Drive Hard Disk List: List of all the hard drives, including their characteristics, installed on the NVR. Format: Reformats the HDD, erasing all stored recordings. If the HDD is malfunctioning, a reformat is recommended before replacement. Disable: Allows you to choose Disable or Enable the automatic deletion of old files. This feature, if Enabled, will automatically delete all files not within the specified day range.
7.5 System The System menu will allow access to the System Settings, including, NVR WiFi Settings, User Management, Device Info, Log and Camera Speed submenus. From these submenus, it will be possible manage the settings for those categories of the NVR. 7.5.1 System Settings Time Zone: Select the correct time zone for your location. Date Format: Choose the display format for the date. You can select Month/Day/Year, Year/Month/Day or Day/Month/Year.
7.5.1 (a) Advance Sync Time Server: Choose which NTP server to sync the date and time with. Preference Host: Allows the user to set the desired NTP server. Auto Sync Time: Determine how often the NTP server will sync. Schedule: Schedule the NTP server sync. 7.5.1 (b) Setup Enable: Enable or Disable the DST. Date: Determine the dates and times for the DST. DST Offset: Determine the time offset to be altered during DST.
7.5.2 NVR WiFi Settings SSID: The SSID of the NVR. Connect Information: Lists all of the MAC addresses for connected cameras and their signal strength. 7.5.3 User Management Set Password: Change the password for the selected user. User List: Lists of all the users that have access to the NVR.
7.5.4 Device Info Device Name: Create a unique device name for easy reference. Device Model: Displays your NVR model number. UID: Unique Device ID number that identifies your NVR. Hardware Version: The current hardware version of you NVR. Firmware Version: The current firmware version of your NVR. Built Time: The date and release time for the current firmware. Support Web: Night Owl support site web address. QR Code: QR code that represents the UID number of the NVR.
7.5.5 Log Event Type: Select the type of event log you would like to Search for. Each choice corresponds to an action or event that was triggered and noted within the system. From Time: The date and time to start the search. Till Time: The date and time to finish the search. Search: Performs a search of the logs. All items found will appear in the table. Table: Lists all the events found under your search parameter. 7.5.
7.6 Maintain The Maintain menu will allow access to the Sys Maintenance, Firmware Update and Factory Default submenus. From these submenus, it will be possible manage the settings for these categories. 7.6.1 Sys Maintenance Auto Reboot: Determine how often an auto reboot will occur. Schedule: Schedule the reboot frequency. Next Reboot: Shows the date and time of the next reboot. Reboot: Manually reboot the NVR. 7.6.2 Firmware Update Manual Update: Manually update the NVR firmware.
Automatic Update: Will check for the latest firmware online. Requires an Internet connection. Upgrade when finish download: The system will install the firmware after it is downloaded. 7.6.3 Firmware Default Features: By default, All is selected. However, you can deselect those features you do not want restored to Factory Default. Select Apply to restore.
CHAPTER 8 GLOSSARY Chapter 8: Glossary 67
Chapter 8: Glossary DDNS: Dynamic Domain Naming System. Method for automatically updating hostnames, address or other information like a URL on a given name server. DHCP: Dynamic Host Configuration Protocol. A network protocol that allows a server to automatically assign a device and IP address. IP: Internet Protocol. Protocol for standard communications across the Internet. ISP: Internet Service Provider. An organization that provides services for accessing or using the Internet. PIR: Passive Infrared.
CHAPTER 9 WARRANTY Chapter 9: Warranty 69
Chapter 9: Warranty NIGHT OWL, LLC (‘Night Owl”) provides the following warranty to the original retail purchaser only (the “Purchaser”) with respect to this product (the “Product”): For a period of one (1) year after the date of sale, the Product shall be free from manufacturing defects in material and workmanship. In the event that the Product is defective, the Purchaser must return the Product at Purchaser’s cost with the original proof of purchase receipt.
In no event shall Night Owl be liable for any special or consequential damages arising from the use of the Product or arising from the malfunctioning or nonfunctioning of the Product or for any delay in the performance of this warranty due to any cause beyond its control. This warranty shall not apply to installation or the removal and re-installation of products after repair.
CHAPTER 10 TROUBLESHOOTING 72 WNVR Series User’s Manual
Chapter 10: Troubleshooting If a problem occurs, you may be able to easily correct it yourself. The following table describes some common issues and their most likely solutions. Please refer to the table before calling technical support. Error Possible Causes Cable from power adapter is loose or is unplugged. 1. Confirm that all cables are connected correctly. 2. Confirm that the power adapter is securely connected to the back of the unit.
Error The image on the NVR appears, but does not have sound. A “whirring” noise is coming from the system. Possible Causes Audio cables are loose or have been disconnected. Check the AUDIO connection to the NVR. Audio channels are disable. Right click in Live View and ensure Volume is enabled. Volume on external speakers (not included) is low or off. Increase volume on external speakers (not included). Fan is active. The noise means the exhaust fan is working normal. The system beeps at startup.
CHAPTER 11 USER INFORMATION Chapter 11: User Information 75
Chapter 11: User Information Be sure to write down all the important information below and place it in a secure location. General NVR Information Admin Password: ________________________________________________________ User Password: __________________________________________________________ Component Model Number: _______________________________________________ NOTE: Your Component Model Number can be found by accessing the System menu and Device Info submenu.
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