Reference Manual (complete instructions)
197
Technical Notes
Troubleshooting
No information 
displayed on the 
screen.
Hide info is selected for Photo info in Monitor settings 
in the setup menu.
163
Date stamp not 
available.
Time zone and date has not been set in the setup menu. 161
Date not stamped 
on images even 
when 
Date stamp
is enabled.
• The date cannot be stamped with certain shooting 
modes or when using certain settings in other functions.
• The date cannot be stamped on movies.
80, 166
Screen for setting 
time zone and 
date is displayed 
when the camera 
is turned on.
The clock battery is exhausted; all settings were restored to 
their default values. Configure the camera settings again.
•  The internal clock battery is used to power the camera 
clock and to retain certain settings. Charging time of the 
clock battery takes about 10 hours when you insert the 
battery into the camera or connect the AC adapter 
(available separately) to the camera, and the clock battery 
operates for several days even after the camera battery is 
removed.
–
The camera 
settings reset.
The camera 
makes sound.
Depending on the Autofocus mode setting or the 
shooting mode, the camera may produce an audible 
focusing sound.
31, 
143, 
150
Unable to select a 
menu.
• Some functions cannot be used with other menu settings. 80
• Some menus are not available while a wireless 
connection is established. Disconnect the wireless 
connection.
–
• The network menu cannot be selected when an HDMI 
cable is connected.
–
Problem Cause/Solution
A










