Reference Manual (complete instructions)

198
Technical Notes
Troubleshooting
Shooting Issues
Problem Cause/Solution
A
Cannot switch to
shooting mode.
Disconnect the USB cable. 110
Cannot take
pictures or record
movies.
• When the camera is in playback mode, press the c
button, shutter-release button, or b(e) button.
2, 27
• When menus are displayed, press the d button. 121
• The flash is charging while K is flashing. 58
• Movies cannot be recorded when the camera is
connected to the Charging AC Adapter.
18
• You cannot shoot while connected with an HDMI cable. 111
• Insert a memory card with sufficient free space into the
camera.
16
• The battery is exhausted. 16, 17,
188
The camera
cannot focus.
• The subject is too close. Try shooting using the Scene
auto selector or Close-up scene mode, or the macro
close-up focus mode.
33, 34,
36, 63
• Incorrect focus mode setting. Check or change the setting. 63
• The subject is hard to focus on. 76
• Set AF assist in the setup menu to Auto. 169
• The focus mode is set to E (manual focus). 63, 64
• Turn the camera off and then on again. –
Colored stripes
appear on the
screen when
shooting.
Colored stripes may appear when shooting subjects with
repeating patterns (such as window blinds); this is not a
malfunction.
–