Reference Manual (complete instructions)

199
Technical Notes
Troubleshooting
Images are
blurred.
• Use the flash. 58
• Increase the ISO sensitivity value. 138
• Enable Photo VR when shooting still images. Enable
Movie VR when recording movies.
151,
168
• Use a tripod to stabilize the camera (using the self-timer
at the same time is more effective).
61
Bright specks
appear in images
captured with flash.
Flash is reflecting off particles in the air. Lower the flash, and
set the flash mode setting to W (off).
58
Flash does not fire.
• The flash is lowered. 25, 58
• The flash does not fire with certain shooting modes or
when using certain settings in other functions.
78, 80
Digital zoom
cannot be used.
• Digital zoom is set to Off in the setup menu. 169
• Digital zoom cannot be used with certain shooting
modes or when using certain settings in other functions.
82, 169
Image size not
available.
Image size cannot be selected with certain shooting
modes or when using certain settings in other functions.
80, 129
No sound when
the shutter is
released.
Off is selected for Shutter sound in Sound settings in the
setup menu. No sound is produced with some shooting
modes or settings, even when On is selected.
172
AF-assist
illuminator does
not light.
Off is selected for the AF assist option in the setup menu.
AF-assist illuminator may not light depending on the
position of the focus area or the current shooting mode,
even when Auto is selected.
169
Images appear
smeared.
The lens is dirty. Clean the lens. 191
Colors are
unnatural.
White balance or hue is not adjusted properly.
36, 66,
130
Randomly spaced
bright pixels
(“noise”) appear in
image.
The subject is dark and the shutter speed is too slow or ISO
sensitivity is too high. Noise can be reduced by:
• Using the flash 25, 58
• Specifying a lower ISO sensitivity setting 138
Problem Cause/Solution
A