Reference Manual (complete instructions)

200
Technical Notes
Troubleshooting
Images are too
dark
(underexposed).
• The flash is lowered, or a shooting mode that restricts the
flash is selected.
25, 58,
78
• The flash window is blocked. 23
• The subject is beyond the range of the flash. 213
• Adjust exposure compensation. 66, 68
• Increase ISO sensitivity. 138
• The subject is backlit. Select Backlighting scene mode,
or raise the flash and set the flash mode to X (fill flash/
standard flash).
37, 58
Images are too
bright
(overexposed).
Adjust exposure compensation. 66, 68
Areas other than
red eyes are
corrected.
Use any shooting mode other than Night portrait, and
change the flash mode to any setting other than V
(auto+red-eye reduction/red-eye reduction) and try taking
the picture again.
58, 78
Skin tones are not
softened.
• Under some shooting conditions, facial skin tones may
not be softened.
46
• For images containing four or more faces, try using Skin
softening in Glamour retouch in the playback menu.
90
Saving images
takes time.
It may take more time to save images in the following
situations:
• When the noise reduction function is in operation, such
as when shooting in a dark environment
–
• When the flash mode is set to V (auto+red-eye
reduction/red-eye reduction)
59
• When capturing images in the following scene modes:
- Hand-held in Night portrait 35
- Hand-held in Night landscape 36
- HDR is set to On in Backlighting 37
- Easy panorama
42
• When Image quality is set to RAW, RAW + Fine, or
RAW + Normal
127
• When the skin softening function is applied while
shooting
46
• W
h
en using continuous shooting mode 134
Problem Cause/Solution
A