Reference Manual

195
Technical Notes
Troubleshooting
If the camera fails to function as expected, check the list of common problems below
before consulting your retailer or Nikon-authorized service representative.
Power, Display, Settings Issues
Troubleshooting
Problem Cause/Solution
A
The camera is on
but does not
respond.
• Wait for recording to end.
–
• If the problem persists, turn the camera off.
If the camera does not turn off, remove and reinsert the
battery or batteries or, if you are using an AC adapter,
disconnect and reconnect the AC adapter.
Note that although any data currently being recorded will
be lost, data that have already been recorded will not be
affected by removing or disconnecting the power source.
The camera
cannot be turned
on.
• The battery is exhausted. 16, 17,
188
• The power switch is enabled a few seconds after the
battery is inserted. Wait a few seconds before pressing
the power switch.
–
The camera turns
off without
warning.
• The camera automatically turns off to save power (auto
off function).
25
• The camera and battery may not work properly at low
temperatures.
188
• The inside of the camera has become hot. Leave the
camera off until the inside of the camera has cooled, and
then try turning it on again.
–
The monitor or
viewfinder is
blank.
• The camera is off. 20
• The battery is exhausted. 23
• The camera automatically turns off to save power (auto
off function).
25
• You cannot turn on both the monitor and viewfinder at
the same time. It may take a while to switch between the
monitor and viewfinder.
–
• The camera is connected to a computer. –
• Interval timer shooting, or Time-lapse movie or Multiple
exp. Lighten scene mode shooting is in progress.
–
The camera
becomes hot.
The camera may become hot when used for an extended
period of time to record movies or send images, or when
used in a hot environment; this is not a malfunction.
–