User manual

267
If there is a problem
Troubleshooting
Troubleshooting
I
f the camera fails to function as expected, check the following before consulting
your retailer or Nikon-authorized service representative.
• Turning o the camera once may solve the issue.
•
If you cannot nd a relevant entry, also check “
Error messages (page 280)” or the
N
ikon website for your region.
Power, display, settings
The camera is on but does not respond.
• Wait for recording to end.
•
If the problem persists, turn the camera o.
If the camera does not turn o, remove and reinsert the battery or batteries or, if
you are using an AC adapter, disconnect and reconnect the AC adapter. Note that
although any data currently being recorded will be lost, data that have already
been recorded will not be aected by removing or disconnecting the power
source.
The camera cannot be turned on.
The battery is exhausted.
Charging the battery (page 41), The battery (page 286)
T
he camera turns o without warning.
• The camera automatically turns o t
o save power (auto o function).
The auto o func
tion (page 51)
• The camera and battery may not work properly at low temperatures.
The battery (page 286)
•
The inside of the camera has become hot. Leave the camera o until the inside of
the camera has cooled, and then try turning it on again.
The monitor or viewnder is blank.
• The camera is o.
Camera setup (page 44)
•
The battery is exhausted.
Charging the battery (page 41), The battery (page 286)
•
The camera automatically turns o to save power (auto o function).
The auto o func
tion (page 51)