User manual

277
If there is a problem
Troubleshooting
Paired smart devices are not connected through Bluetooth
aut
omatically.
• Set the following in the [N
etwork menu (page 223)] in the camera.
[Airplane mode]: [O]
[Choose connection]: [Smart device]
[Bluetooth]
[C
onnection]: [Enable]
• If the camera is paired with multiple smart devices, select the smart device you
want to connect in the [Network menu (page 223)]
[Bluet
ooth]
[P
aired
devices] in the camera.
• After performing the setup menu
[Reset all] or [N
etwork menu (page 223)]
[Rest
ore default settings] in the camera, unpair in SnapBridge and then pair
again.
• If multiple cameras are registered in the SnapBridge app, switch to the camera you
want to connect using the SnapBridge app.
Cannot upload images to a smart device that is connected with
the SnapBridge app.
• You can upload automatically through the auto link feature only when connected
thr
ough Bluetooth. To upload automatically, set the following.
In the camera, [Network menu (page 223)]
[S
end while shooting]
[S
till
images]: [Yes]
SnapBridge app
tab [A
uto link]
[A
uto download]: Enable
If the [Network menu (page 223)]
[Bluet
ooth]
[S
end while o]
[O
]
is selected in the camera, change the setting to [On] or turn on the camera.
• When there is a large number of images to upload during Bluetooth
communication, communication may be disconnected while uploading. Image
upload resumes after a while if the camera’s [Network menu (page 223)]
[Bluetooth] [Send while o] is set to [On]. To resume quickly, turn the camera
o and then on again.
• Insert a memory card into the camera.
• You may not be able to upload images or uploading may be canceled while the
camera is being operated.
Cannot download the original les of still images on the smart
device that is connected with the SnapBridge app.
For [S
end while shooting] and [Mark for upload] in the camera, still images are
uploaded at an image size of up to 2 megapixels. To upload original les, use
[Download pictures] in the SnapBridge app.