User manual

278
If there is a problem
Troubleshooting
Cannot perform remote photography from a smart device that
is c
onnected with the SnapBridge app.
• You cannot perform remote photography without a memory card inserted into the
camera. I
nsert the memory card.
• You may not be able to perform remote photography while the camera is being
operated.
Communication quality is poor or image upload speed is
extremely slow when using a Wi-Fi connection with the
SnapBridge app.
On the camera, try changing the channel in the [N
etwork menu (page 223)]
[W
i-Fi]
[N
etwork settings].
Images saved in the camera are not displayed on a connected
smart device or computer.
If the number of images saved on a memory card in the camera exceeds 10,000,
images captur
ed thereafter may not be displayed in a connected device.
• Reduce the number of images saved on the memory card. Copy the necessary
images to a computer, etc.
Cannot select [Connection to remote].
Cannot use [Connection to remote] to pair with the ML-L7
Remote Control.
• Use a suciently char
ged battery.
• Set the following in the [Network menu (page 223)] in the camera.
[Choose connection]: [Remote control]
[Airplane mode]: [O]
[Bluetooth]
[C
onnection]: [Enable]
The camera does not respond when operating the ML-L7
Remote Control.
• The camera is not connected to the ML-L7 Remote Control (available separately).
P
ress the power button on the remote control to establish the connection. If
is
not display
ed on the shooting screen, perform pairing again.
Pairing the camera and remote control (page 264)
•
T
he remote control can be used only for shooting operations or
button
operations
.
ML-L7 Remote Control (page 261)