Reference Manual

204
Technical Notes
Troubleshooting
Cannot upload images
to a smart device that
has a wireless
connection established
with the SnapBridge
app.*
• Perform the operations described below when
uploading automatically.
-Set Network menu M Send while shooting
M Still images in the camera to Yes.
-In the A tab of the SnapBridge app M Auto
link options M turn on Auto link.
-In the A tab of the SnapBridge app M Auto
link options M turn on Auto download.
-If Network menu M Bluetooth M Send
while off in the camera is set to Off, turn on the
camera or change the setting to On.
• When there is a large number of images to upload
during Bluetooth communication,
communication may be disconnected while
uploading images. If you turn off the LED light and
turn the camera off and then on again, the camera
is reconnected to the smart device and image
upload resumes in Send while shooting or
Mark for upload.
• Insert a memory card into the camera. Images
saved in the internal memory cannot be
uploaded.
• You may not be able to upload images or
uploading may be canceled while the camera is
being operated.
154
–
–
155
–
11, 155
–
Cannot perform remote
photography from a
smart device that has a
wireless connection
established with the
SnapBridge app.*
• Remote photography cannot be performed when
a memory card is not inserted into the camera.
Insert a memory card.
• You may not be able to perform remote
photography while the camera is being operated.
155
–
Cannot download still
images at the original
size in the SnapBridge
app
.*
For Send while
shooting and Mark for upload in
the camera, the size of images that are downloaded
is restricted to 2 megapixels. To download still
images at their original size, use Download
pictures in the SnapBridge app.
–
Images saved in the
camera are not
displayed on a
connected smart device
or computer.
If the number of images saved on a memory card in
the camera exceeds 10,000, images captured
thereafter may not be displayed in a connected device.
•
Reduce the number of images saved on the memory
card. Copy the necessary images to a computer, etc.
–
Problem Cause/Solution A