Reference Manual

259Troubleshooting
Playback
NEF (RAW) image is not played back: Photo was taken at image quality of NEF
(RAW)+JPEG (0 77).
Cannot view pictures recorded with other cameras: Pictures recorded with other
makes of camera may not be displayed correctly.
Some pictures are not displayed during playback: Select All for Playback folder
(0 189).
“Tall” (portrait) orientation photos are displayed in “wide” (landscape) orientation:
• Select On for Rotate tall (0 191).
• Photo was taken with Off selected for Auto image rotation (0 190).
• Photo is displayed in image review (0 190, 191).
• Camera was pointed up or down when photo was taken (0 190).
Cannot delete picture:
• Picture is protected: remove protection (0 156).
• Memory card is locked.
Cannot retouch picture: Photo cannot be further edited with this camera
(0 228).
Cannot select photo for printing: Photo is in NEF (RAW) format. Transfer
photos to computer and print using Capture NX-D (0 179). NEF (RAW)
photos can be saved in JPEG format using NEF (RAW) processing
(0 230).
Picture is not displayed on TV: HDMI (0 186) cable is not correctly connected.
Camera does not respond to remote control for HDMI-CEC television:
• Select On for HDMI > Device control in the setup menu (0 187).
• Adjust HDMI-CEC settings for the television as described in
documentation provided with the device.
Cannot transfer photos to computer: OS not compatible with camera or
transfer software. Use card reader to copy photos to computer (0 179).
Computer displays NEF (RAW) images differently from camera: Third-party
software does not display effects of Picture Controls, Active D-Lighting,
or vignette control. Use Capture NX-D (0 179).