Manual

273

Troubleshooting

Is the IEEE 1394 interface board correctly registered with the system (Windows

only)?

Check whether:

• The “IEEE 1394 Bus Controller” is not displayed in the Device Manager

• The IEEE 1394 board is listed under “Other Devices” or “Unknown Devices”

• A yellow or red mark appears next to the listing for the IEEE 1394 board

If any of the above apply, the IEEE 1394 board has not been correctly registered with

the system. See the doc u men ta tion provided with the board for information on device

reg is tra tion.

Nikon Transfer Does Not Start

If Nikon Transfer fails to start when a supported camera is connected or a memory card

from a supported camera inserted in a card reader or PC card slot, check that the memory

card is properly inserted in the camera, card reader, or card slot, that the interface cables are

properly connected, and the camera is turned on. Note that Nikon Transfer will not start

automatically when Disable auto launch is selected in the Auto Launch tab of the Nikon

Browser or Nikon Viewer Preferences dialog. Nikon Transfer will not start when Nikon Cap-

ture 4 Camera Con trol is running.

Captured Images are Too Bright, Too Dark, Washed Out, or Out of Focus

• At default settings, Nikon Capture 4 does not modify images when they are cap tured from

the camera. In the General tab of the Preferences dialog, verify that your images are be-

ing captured at Nikon Capture’s default settings and not at the settings of the last image

cap tured. See “Pref er enc es” for more information. Alternatively, check the settings in the

Curves, Color Balance, and Unsharp Mask windows. Choose the reset option from the

Settings menu for each window, or turn the Apply button for the window off.

• Are monitor settings correctly adjusted?

Try adjusting your monitor’s contrast/brightness, color system, etc. to be sure that it is

prop er ly set for viewing images. See the documentation provided with your monitor for

in struc tions on ad just ing monitor settings.

Thumbnails Are Not Displayed in Nikon Browser

Check that the folder selected in the folder tree contains images or sound ﬁ les created by a

sup port ed model of camera.

Movies Can Not Be Played Back

Conﬁ rm that you have installed a program for playing movies back.

Unable to Locate Images after Transfer

Check the destination displayed in the Nikon Transfer window.