User manual

159
Technical Notes
Troubleshooting
Images appear
smeared.
The lens is dirty. Clean the lens. 152
Colors are
unnatural.
White balance or hue is not adjusted properly. 35, 106
Randomly spaced
bright pixels
(“noise”) appear in
image.
The subject is dark and the shutter speed is too slow, or ISO
sensitivity is too high. Noise can be reduced by:
Using the flash
Specifying a lower ISO sensitivity setting
47
110
Images are too
dark
(underexposed).
The flash is lowered or a shooting mode that restricts the
flash is selected.
The flash window is blocked.
The subject is beyond the range of the flash.
Adjust exposure compensation.
Increase ISO sensitivity.
The subject is backlit. Select Backlighting scene mode
or raise the flash and set the flash mode setting to X (fill
flash).
23, 47,
59
21
165
52
110
33, 47
Images are too
bright
(overexposed).
Adjust exposure compensation. 52
Unexpected results
when flash set to
V
(auto with
red-eye reduction).
Use any shooting mode other than Night portrait, and
change the flash mode to any setting other than V (auto
with red-eye reduction) and try taking the picture again.
47, 59
Skin tones are not
softened.
Under some shooting conditions, facial skin tones may
not be softened.
For images containing four or more faces, try using Skin
softening in Glamour retouch in the playback menu.
57
71
Saving images
takes time.
It may take more time to save images in the following
situations:
When the noise reduction function is in operation, such as
when shooting in a dark environment
When the flash mode is set to V (auto with red-eye
reduction)
When shooting in Night landscape, Night portrait, or
Backlighting (when HDR is set to On) scene mode
When the skin softening function is applied while
shooting
When using continuous shooting mode
48
32, 33
43, 57
108
Problem Cause/Solution A