Reference Manual

419Troubleshooting
Error Messages
The following error messages may appear in the camera display:
Message Problem Solution
Shutter release
disabled. Recharge
battery.
Battery exhausted.
• Replace with spare battery.
• Charge battery.
This battery cannot
be used. It does not
communicate
properly with this
camera. To use the
camera safely,
choose a battery
designated for use
in this camera.
Battery info not
available.
• Battery cannot be used.
Contact Nikon-authorized
service representative.
• Battery level is extremely
low; charge battery.
Battery cannot
supply data to
camera.
Replace third-party batteries
with genuine Nikon batteries.
No memory card.
Camera cannot
detect memory card.
Turn camera off and confirm
that card is correctly inserted.
Cannot access this
memory card.
Insert another card.
Error accessing
memory card.
• Use Nikon-approved card.
• If error persists after card has
been repeatedly ejected and
reinserted, card may be
damaged. Contact retailer or
Nikon-authorized service
representative.
Unable to create new
folder.
Delete files or insert new
memory card after copying
important pictures to
computer or other device.