Network Guide

47Troubleshooting
Troubleshooting
Solutions to some common issues are listed below.
Troubleshooting information for the SnapBridge app can be
found in the app’s online help, which can be viewed at:
https://nikonimglib.com/snbr/onlinehelp/en/index.html
For information on the WT-7, see the manual provided with the
transmitter. For information on the Wireless Transmitter Utility
or Camera Control Pro 2, see the online help for the application
in question.
Problem Solution 0
The camera displays a
TCP/IP error.
Check settings for the host computer or
wireless router and adjust camera
settings appropriately.
44
The camera displays a
“no memory card” error.
Confirm that the memory card is
correctly inserted.
15
Upload is interrupted
and fails to resume.
Upload will resume if the camera is
turned off and then on again.
14
The connection is
unreliable.
If Auto is selected for Channel, choose
Manual and select the channel
manually.
42
If the camera is connected to a
computer in infrastructure mode, check
that the router is set to a channel
between 1 and 8.
44
Connect to smart
device and Connect to
PC are grayed out and
unavailable.
These options are not available while
the WT-7 is in use. Turn the WT-7 off.
46