Reference Manual

Table Of Contents
598
Troubleshooting
Solutions to some common issues are listed below.
Troubleshooting information for the SnapBridge app can be
found in the app’s online help, which can be viewed at:
https://nikonimglib.com/snbr/onlinehelp/en/index.html
For information on the Wireless Transmitter Utility, see the
utility’s online help.
Troubleshooting
Problem Solution
The camera displays a
TCP/IP error.
Connection settings require adjustment. Check
settings for the host computer or wireless
router and adjust camera settings appropriately
(
0
486).
The camera displays a
“no memory card”
error.
The memory card is inserted incorrectly or not
at all. Confirm that the memory card is correctly
inserted (
0
45).
Upload is interrupted
and fails to resume.
Upload will resume if the camera is turned off
and then on again (
0
559).
The connection is
unreliable.
If [Auto] is selected for [Channel] when you are
connecting to a smart device, choose [Manual]
and select the channel manually (
0
485).
If the camera is connected to a computer in
infrastructure mode, check that the router is set
to a channel between 1 and 8 (
0
486).